Harrah's Resort Southern California

employees friendly and knowledgeable...didn't have to wait for favorite machines. odds playing good. incentives to come play at harrah's southern california.customers laughing and enjoying themselves.

We had a beautiful suite, good food at Fiores, I got a great massage but gambling was disappointing. This is not a casino where you feel you might win, very little action on the floor, slots are TIGHT. We like the hotel, our hostess Aisha is very sweet, Frank in the slots area is very friendly and we always enjoy chatting with him but I feel it is too far to drive for the poor slot returns. This Casino rewards high bets very poor returns otherwise.Also, even the suites have plastic glasses! and no bottled water available. After the first day you have to pay for coffee in the room. Very poor judgement on the part of management. I also feel the food court area needs to be upgraded. Very high prices for in-room dining.

We had a wonderful time like always when we stayat Harrah’s.They treat you like your family.The roomsare very nice and the whole casino is kept up very clean at all times.I have referred friends and family to go and have fun and enjoy at Harrah’s,and theyhave told me they enjoyed eating and having fun also.So Thank You Harrah’s Casino.

Very nice hotel. HOWEVER, you are now expected to pay for more than a couple in room coffee packets! Poor customer service in casino. Too bad they don't value the $$ you are spending nationally at Caesar's casinos.

We booked purely on the brand association with the Ceasers hotels. This casino is far off the 15 freeway and through some (although majestic) hills and curves roads. We were very happy to see a Starbucks on the property (nice perk) but that was the highlight.. The staff is good but food staff is mediocre at best. Mexican restaurant closed the diner was empty and still a wait for food. The food court area is in desperate need of a make over .Food options there aren’t bad but ZERO appeal in that adjacent area to eat. Room had a nice view and a mid century (ish) design but again need some updates and looked dog eared . Easy fixes they could address now. Bottled water in the room as tap water is not pleasant looking. Key access needed to be added to elevators as the security is not present and could be an issue. Met a woman in the elevator who said the hotel was not what she expected and would not be returning . Overall disappointing compared to a Viejas which is ten times as nice and not that much further.