Harrah's Resort Southern California

The food at the Cafe and Rita's Cantina was excellent. Che Bello is a joke,log lines to pay, need seating and servers. Rooms are nice, but I can't wait until I can order room service and not have to bring my own coffee maker. Casino is beautiful, but the machines are tight. Can't wait until I can go back.

I'm a local loyal player for over 20 years..Arrived today to recieve the freeplay didn't get last week due to faulty promotion kiosks.They took down my info and said they would notate it into my account but ofcourse they didn't when i checked..Rude promotion assistant manager melissa would not honor my measly $5 freeplay owed to me and now wasted another long trip to harah's hoping to have extra freeplay for today.This is one example how petty and theiving this casino is.Just pay attention to the drawing days..they pull 5 names every hour and 2-3 don't show up or call the same people.The reason for this guys is to call players not in casino to save money on BS prizes.(THERE ARE NO REDRAWS).Go to all other casinos around them and they redraw till a winner is called.SOOO obviouss people they are a scam and not entertainment.I used to be a diamond card player and the diamond lounge was available for use until they decided to make a 2nd tier higher limit diamond to cut out the smaller diamond players from entering lounge..Just go and expierience it yourself and see how loyal they are and rigged the machines are.You may sneak a win once but you will pay for it next time.FUNFACT:Many locals know about this place and it was going bankrupt from losing players and revenue...Now it was bought out by ELDORADO RESORTS under new ownership,THEREFORE the table game limit increases and tighter machines!!HORRRIBLEEEE,good luck!!LAMAR M. #13500510559

Girls trip for a friends bday and rented a day bed at the pool but they wouldn't allow 5 of us (we were not told there's a max of 4 people for day beds when making the reservation). The pool employees were very rude to us. The casino sucked. Couldn't even stand and talk, couldn't get a drink, couldn't play video poker at bar without first going to cashier to get a players card (and then loose your spot at the machine), most employees were rude. Just overall not a fun environment at all. We won't be back.

Like there have outdated rooms like if cancel reservation like don't even tell suposed have right not tell which not cool because dont have right to do that to you like bad service and tables and machines are rig and very rude employees especially the manager

We requested a room on the bottom floor poolside and when we arrived we were told you can’t request a room type, If you plan on going to the pool on the weekend plan on getting up and standing in line to get a pool time my husband got up and went down at 6:30 am to put our name In. Our room was not bad but the sink didn’t drain and the tub didn’t hold water.!! HARRAHS SHOULD LET YOU PUT YOUR NAME IN WHEN YOU CHECK IN OR THE NIGHT BEFORE!!! We also ask for a late checkout of 12 and was told no