Skip To Content

My Rewards|Sign Out

| Reward Credits:

Start of dialog window.
Close dialog window.
End of dialog window.
Play Online Now

Harrah's Resort Southern California is now open

View all restaurants and events in Funner, CA | Be prepared and view our Health and Safety Protocols, including our mask policy

Harrah's Resort Southern California Reviews

 

Suite Suite 

View All Rooms

 

See All Rooms  

Learn More

 

Oh So Suite 

View All Rooms

Harrah's Resort Southern California Reviews
Average Tripadvisor rating for Harrah's Resort Southern California
Average Rating Based on 13722 reviews
Harrah's Resort Southern California
Worst experience & customer service! I do not recommend.
Harrah's Resort Southern California
Last Sunday I had a suite booked & daybed at the pool for my actual birthday with 8 of my friends. I arrived by noon & tried checking in to my room multiple times but was told each time there was...More
- ejs760
Last Sunday I had a suite booked & daybed at the pool for my actual birthday with 8 of my friends. I arrived by noon & tried checking in to my room multiple times but was told each time there was nothing ready for me & told their housekeeping was understaffed. Although other guests got their room by 2PM, I didn't get to check-in to my room until 6PM-  when the pool area closed, where in addition to the room issue, I was being rushed out of! At Dive pool, the service was slow & by 5:30PM pool staff came to take our towels & was literally closing up our umbrella as I was under it! When I went to mention to the pool Manager, he didn't seem to care what I had to say showing no empathy for my bad experiences & barely apologized for his staff rushing us out. After talking in circles & hearing his excuses there was no resolve & I walked away in tears. He then came to me to apologize & went to check on my room status on my behalf also bringing some carne asada fries...The suite had 1 working toilet (out of 2) & the refrigerator temperature was all the way down/off. My friends & I commuted from Anaheim & Riverside to experience this BS. By the time I got the room, everyone was ready to go home! It was a total waste of time & money with HORRIBLE customer service in all departments the entire day.As much as they try to highlight themselves as the "best casino & resort" it's everything but. They couldn't even comp me anything or even offer for a future visit. It's the first & last time I book a hotel stay there because it was THE worst experience I have had. I do not intend on going back & am filing a complaint with the DCA next.I recommend Pala or Pechanga over Harrah's or better, stick to Vegas!
Perfect weekend staycation
Harrah's Resort Southern California
Had an amazing weekend stay and would definitely consider more future staycations here. The pools are what definitely make this place and it’s worth it to get a cabana. Being a party of 14, we got...More
- wanderawr
Had an amazing weekend stay and would definitely consider more future staycations here. The pools are what definitely make this place and it’s worth it to get a cabana. Being a party of 14, we got both a large cabana and a daybed, which the staff assigned appropriately close to each other without having to be said. Despite being all adults, we booked a cabana in the all ages section since it’s harder to get an unreserved spot in that area.. there were more places to sit unreserved in the adults only side when we decided to wander over. Our server was super attentive and checked in on us often. The all ages side has the lazy river with waterfalls while the adult side has the large main pool, swim up bar, and two hot tubs, one with waterfall. Bring your own floaties. I remember when I went years ago they had floaties for use, but maybe not anymore because of covid? Regardless, definitely make a quick stop to Walmart for some $5 floaties instead of paying $40 at the dive shop here. We stayed in the Resort Tower Suite Dreams room with 1 King bed and 2 Queen beds. It’s perfect for families with its large living room and balcony areas, but maybe not so much for groups of couples? The master bedroom is amazing with large bathroom and jacuzzi tub and shower, but that’s the only shower. The second toilet for the other bedroom and living room is literally just a toilet in a tiny closet. The balcony has a great view overlooking the pool area and mountains. I assume all the rooms of this room type have the same view since my family and I booked 2 of this room type and we couldn’t get them on the same floor, one room was directly above the other. My only reason for not giving this place 5 stars is they barely acknowledge having Caesar’s Diamond status at all. We got 10% discount for the food and drinks purchased at the pool, but no discount on the cabana booking. The Diamond Lounge is closed so that’s a lost perk for sure. At the bare minimum there’s supposed to be no resort fees and a separate line for check in, but there aren’t resort fees for anyone right now and there wasn’t a separate line for check in. I forgot to take a picture of the sign, but there was even a sign at check in that said there was no separate Diamond line due to “social distancing.” Wouldn’t it be more distanced if there were separate lines? Anyway, while that’s fine for the majority who go here, it’s something to consider for any Caesars Rewards member.
Hotel stay
Harrah's Resort Southern California
Hotel Mgt shld resume coffee maker and coffee as part of complimentary. Needs additional staff to sensitize the slots.Needs more swimming towels supplies.I love the Lazy River!! Requesting buffet...More
- Angelita2021
Hotel Mgt shld resume coffee maker and coffee as part of complimentary. Needs additional staff to sensitize the slots.Needs more swimming towels supplies.I love the Lazy River!! Requesting buffet to open.
INSTANT Reasons 4 YES yEs YeS yES YES YASSSS
Harrah's Resort Southern California
Stunning Pool w/ Adults Only Swimming - YesGenerous Sots - YesAmazing Staff and Service - YES!Family Fun - NO WAY NOTHING for kids to do.Dining - Almost ZeroRead top three reasons for YES...More
- Passenger13492720025
Stunning Pool w/ Adults Only Swimming - YesGenerous Sots - YesAmazing Staff and Service - YES!Family Fun - NO WAY NOTHING for kids to do.Dining - Almost ZeroRead top three reasons for YES, That's it, in a nutshell.
Very Disappointed
Harrah's Resort Southern California
I’ve always had a great experience at this hotel. This time it was bad. The suite was very beat up. There were cobwebs, towels were full of lint, horrible water pressure. Lots of gnats flying...More
- Lynda E
I’ve always had a great experience at this hotel. This time it was bad. The suite was very beat up. There were cobwebs, towels were full of lint, horrible water pressure. Lots of gnats flying around. The hallway carpets looked like it had not been vacuumed in weeks
Harrah's Resort Southern California
Tripadvisor rating for this property
Worst experience & customer service! I do not recommend.
Last Sunday I had a suite booked & daybed at the pool for my actual birthday with 8 of my friends. I arrived by noon & tried checking in to my room multiple times but was told each time there was...More
ejs760
Last Sunday I had a suite booked & daybed at the pool for my actual birthday with 8 of my friends. I arrived by noon & tried checking in to my room multiple times but was told each time there was nothing ready for me & told their housekeeping was understaffed. Although other guests got their room by 2PM, I didn't get to check-in to my room until 6PM-  when the pool area closed, where in addition to the room issue, I was being rushed out of! At Dive pool, the service was slow & by 5:30PM pool staff came to take our towels & was literally closing up our umbrella as I was under it! When I went to mention to the pool Manager, he didn't seem to care what I had to say showing no empathy for my bad experiences & barely apologized for his staff rushing us out. After talking in circles & hearing his excuses there was no resolve & I walked away in tears. He then came to me to apologize & went to check on my room status on my behalf also bringing some carne asada fries...The suite had 1 working toilet (out of 2) & the refrigerator temperature was all the way down/off. My friends & I commuted from Anaheim & Riverside to experience this BS. By the time I got the room, everyone was ready to go home! It was a total waste of time & money with HORRIBLE customer service in all departments the entire day.As much as they try to highlight themselves as the "best casino & resort" it's everything but. They couldn't even comp me anything or even offer for a future visit. It's the first & last time I book a hotel stay there because it was THE worst experience I have had. I do not intend on going back & am filing a complaint with the DCA next.I recommend Pala or Pechanga over Harrah's or better, stick to Vegas!
Tripadvisor rating for this property
Perfect weekend staycation
Had an amazing weekend stay and would definitely consider more future staycations here. The pools are what definitely make this place and it’s worth it to get a cabana. Being a party of 14, we got...More
wanderawr
Had an amazing weekend stay and would definitely consider more future staycations here. The pools are what definitely make this place and it’s worth it to get a cabana. Being a party of 14, we got both a large cabana and a daybed, which the staff assigned appropriately close to each other without having to be said. Despite being all adults, we booked a cabana in the all ages section since it’s harder to get an unreserved spot in that area.. there were more places to sit unreserved in the adults only side when we decided to wander over. Our server was super attentive and checked in on us often. The all ages side has the lazy river with waterfalls while the adult side has the large main pool, swim up bar, and two hot tubs, one with waterfall. Bring your own floaties. I remember when I went years ago they had floaties for use, but maybe not anymore because of covid? Regardless, definitely make a quick stop to Walmart for some $5 floaties instead of paying $40 at the dive shop here. We stayed in the Resort Tower Suite Dreams room with 1 King bed and 2 Queen beds. It’s perfect for families with its large living room and balcony areas, but maybe not so much for groups of couples? The master bedroom is amazing with large bathroom and jacuzzi tub and shower, but that’s the only shower. The second toilet for the other bedroom and living room is literally just a toilet in a tiny closet. The balcony has a great view overlooking the pool area and mountains. I assume all the rooms of this room type have the same view since my family and I booked 2 of this room type and we couldn’t get them on the same floor, one room was directly above the other. My only reason for not giving this place 5 stars is they barely acknowledge having Caesar’s Diamond status at all. We got 10% discount for the food and drinks purchased at the pool, but no discount on the cabana booking. The Diamond Lounge is closed so that’s a lost perk for sure. At the bare minimum there’s supposed to be no resort fees and a separate line for check in, but there aren’t resort fees for anyone right now and there wasn’t a separate line for check in. I forgot to take a picture of the sign, but there was even a sign at check in that said there was no separate Diamond line due to “social distancing.” Wouldn’t it be more distanced if there were separate lines? Anyway, while that’s fine for the majority who go here, it’s something to consider for any Caesars Rewards member.
Tripadvisor rating for this property
Hotel stay
Hotel Mgt shld resume coffee maker and coffee as part of complimentary. Needs additional staff to sensitize the slots.Needs more swimming towels supplies.I love the Lazy River!! Requesting buffet...More
Angelita2021
Hotel Mgt shld resume coffee maker and coffee as part of complimentary. Needs additional staff to sensitize the slots.Needs more swimming towels supplies.I love the Lazy River!! Requesting buffet to open.
Tripadvisor rating for this property
INSTANT Reasons 4 YES yEs YeS yES YES YASSSS
Stunning Pool w/ Adults Only Swimming - YesGenerous Sots - YesAmazing Staff and Service - YES!Family Fun - NO WAY NOTHING for kids to do.Dining - Almost ZeroRead top three reasons for YES...More
Passenger13492720025
Stunning Pool w/ Adults Only Swimming - YesGenerous Sots - YesAmazing Staff and Service - YES!Family Fun - NO WAY NOTHING for kids to do.Dining - Almost ZeroRead top three reasons for YES, That's it, in a nutshell.
Tripadvisor rating for this property
Very Disappointed
I’ve always had a great experience at this hotel. This time it was bad. The suite was very beat up. There were cobwebs, towels were full of lint, horrible water pressure. Lots of gnats flying...More
Lynda E
I’ve always had a great experience at this hotel. This time it was bad. The suite was very beat up. There were cobwebs, towels were full of lint, horrible water pressure. Lots of gnats flying around. The hallway carpets looked like it had not been vacuumed in weeks