Harrah's Resort Southern California

no upgrades for 7 stars, beware all calls to front desk incur $1 service charge, you can only use your room folio for prepared foods, no water or coffee at star bucks. The front desk is rude, you also must request room to be made up daily it is not automatic. The toiletries are substandard. Also keep in mind this is a children friendly resort so the pool is noisy and crowded on weekends There is no host office and you must place a request to speak with host. They will contact you back. The floor staff is friendly and courteous, The room is nice and very clean...also due to the limited number of suites there is not upgrade either.

My wife and I enjoy coming to Harrahs and staying at the resort. Gaming is Vegas style. I actually like that they have a craps gaming table. We like coming to Harrahs to eat at Smashburger. It's a typical hamburger spot but the burger are smashed a bit more so it has a crunchy bite to it. This visit we stayed in the North Tower. We like the North Tower for the views and the proximity to Starbucks, Roebuck's, Casino, Hotel Check in, and parking structure. We stayed in room 12046 and had a view of the parking structure and great view of the north valley! I normally wouldn't boast about seeing a parking structure but the beauty beyond it was awesome. The only negative we noticed but didn't want to complain about was finding a roach under the soap dish. My wife was the one who noticed it. My wife called me to try to get it. By the time I got to the sink the roach ran in between the sink and counter crack. The roach somehow squeezed into the small crack. I figured it was a one off complaint. I zipped up our bathroom bag and took it off the counter. We have to say other than that issue we had a great stay.

The shower was TINY...No seat(not really room for a plastic one.) The bathroom floor was uneven so you stub your toe walking to the shower. This was my sister's room and she could have hurt herself. The South Tower needs a revamp.

Great resort with lots of activities. Pools are great, Hot-Tubs sensational. Great Customer Service. Just have fun in Fun-land!! The FOOD is beyond great, a Buffet to LUST over...mouth watering. Ask and you will receive should be their MOTTO!

Everything is clean at all the time. Fast service on any requests. Food court is clean and the food amazing. Very friendly staff. Lovely place to have time with friends and family. Rooms are clean, spacious, fully remodeled. Highly recommended!!