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Harrah's Resort Southern California Reviews
Average Tripadvisor rating for Harrah's Resort Southern California
Average Rating Based on 13868 reviews
Harrah's Resort Southern California
Enjoyable
Harrah's Resort Southern California
We have been to this Harrah's several times and always find it to be an enjoyable trip. Much closer than Vegas! The Dive Inn rooms are large and nice. We were able to check in early---great...More
- kaj20
We have been to this Harrah's several times and always find it to be an enjoyable trip. Much closer than Vegas! The Dive Inn rooms are large and nice. We were able to check in early---great service at the front desk.
Poor serviceandaccomodations
Harrah's Resort Southern California
Where to even start...Once I arrived at the hotel and was checking in, the staff member who was a Charger's fan was friendly and nice. The room [itself was clean but had no amenities (water, coffee...More
- Dgriggs150
Where to even start...Once I arrived at the hotel and was checking in, the staff member who was a Charger's fan was friendly and nice. The room [itself was clean but had no amenities (water, coffee, etc)..It didn't even have a microwave. On top of that the maids didn't service the room. If you wanted clean sheets or additional towels, you had to call housekeeping. Wi-fi was $13 a day. None of this i was told in advance. Also, there was no heat. When I went gambling, and I spent over $3,000...there was a duplication of withdrawal on my account, I tried explaining this to the night cashier supervisor. She didn't listen and was VERY rude. It was not until the next day that I was able to speak to an intelligent supervisor that is trying to resolve the issue. I still haven't received a call back from the billing dept.I was hoping for a fun birthday. This experience was anything but.....
First time visitor at this Harrah's
Harrah's Resort Southern California
The south tower room king bed was nice, but found that the room is dark and not enough lights. The TV projection was also darker and could not be adjusted for brightness and contrast as I had to...More
- kingstonq2023
The south tower room king bed was nice, but found that the room is dark and not enough lights. The TV projection was also darker and could not be adjusted for brightness and contrast as I had to shut off room lights to view the TV clearer. No coffee maker was a disappointment. The room and bathroom was spacious and more brighter that the room. Bed was firm and comfortable. Another disappointment is that you cannot open the window or even crack open the window to let natural air into the room. If I shut off the AC/Heater fan, there is a tint of a smell that was not pleasant so we had the fan on auto and sometimes it get cold. However, the thermostat controls are adjustable and we were very please with that opportunity to make temperature adjustments. As for amenities, it was nice to have soap/shampoo dispenser located on the wall of the showers. The bath towels are thin and disappointing. We had the room facing the front of the resort which is nice. You can see the front entry way with the fountains and the mountains. Casino floor had just enough slots and tables, but it could use a few more. the covered garage is easy and convenient as you will use the elevator that takes you directly to the casino/lobby floor without you having to walk outside. Using the valet is more convenient as you can access the lobby check-in counter quicker. As for the check-in staff, I will give their service a "3" as the staff person was not very welcoming and didn't offer any welcome gestures and no recommendations to any service of the resort. Compare to Silver Legacy in Reno, also a Caesar's property, Reno gets a "5"! However, the restaurants and casino floor staff were excellent. As for restaurants in the resort, it needs a Japanese (sushi) or Korean restaurant (maybe AYCE or reg).
Eating at Harrah's
Harrah's Resort Southern California
The hotel is great . Pool is great. Ate at Rita's cantina spicy venue. Shrimp cocktail is ok. Not much avocado rib eye steak is great I have to recommend the blood orange Rita. Very tasty...More
- V9998FXtonig
The hotel is great . Pool is great. Ate at Rita's cantina spicy venue. Shrimp cocktail is ok. Not much avocado rib eye steak is great I have to recommend the blood orange Rita. Very tasty. Service was different. Seemed like too many people doing the same job. Like my shrimp cocktail came out and 5 seconds later my steak was on the table so as I ate my shrimp the steak got cold. Timing is everything
Disgusting
Harrah's Resort Southern California
Racist casino management! Caters to skid-row trash, LGBTQ and other colorful characters! took away the non-smoking section and now allows cigars, pipes and even Marijuana to be smoked anywhere in on...More
- F5207AImatthewr
Racist casino management! Caters to skid-row trash, LGBTQ and other colorful characters! took away the non-smoking section and now allows cigars, pipes and even Marijuana to be smoked anywhere in on the casino floor! Security is also a joke! Replaced too many of the older video poker machines including their only two Ultimate 4 of a kind pokers games with more penny slots! they also removed their only Double Diamond deluxe Megabucks and every other wheel of fortune slot machine that is not a penny slot! hotel rooms have hardly any ventilation and their A/C shuts off automatically in the middle of the night, woke up drenched in my own sweat!Also, cable TV didnt work as maitenence was and is likely still in the process of changing cable companies!no longer a safe place to visit anymore!
Harrah's Resort Southern California
Tripadvisor rating for this property
Enjoyable
We have been to this Harrah's several times and always find it to be an enjoyable trip. Much closer than Vegas! The Dive Inn rooms are large and nice. We were able to check in early---great...More
kaj20
We have been to this Harrah's several times and always find it to be an enjoyable trip. Much closer than Vegas! The Dive Inn rooms are large and nice. We were able to check in early---great service at the front desk.
Tripadvisor rating for this property
Poor serviceandaccomodations
Where to even start...Once I arrived at the hotel and was checking in, the staff member who was a Charger's fan was friendly and nice. The room [itself was clean but had no amenities (water, coffee...More
Dgriggs150
Where to even start...Once I arrived at the hotel and was checking in, the staff member who was a Charger's fan was friendly and nice. The room [itself was clean but had no amenities (water, coffee, etc)..It didn't even have a microwave. On top of that the maids didn't service the room. If you wanted clean sheets or additional towels, you had to call housekeeping. Wi-fi was $13 a day. None of this i was told in advance. Also, there was no heat. When I went gambling, and I spent over $3,000...there was a duplication of withdrawal on my account, I tried explaining this to the night cashier supervisor. She didn't listen and was VERY rude. It was not until the next day that I was able to speak to an intelligent supervisor that is trying to resolve the issue. I still haven't received a call back from the billing dept.I was hoping for a fun birthday. This experience was anything but.....
Tripadvisor rating for this property
First time visitor at this Harrah's
The south tower room king bed was nice, but found that the room is dark and not enough lights. The TV projection was also darker and could not be adjusted for brightness and contrast as I had to...More
kingstonq2023
The south tower room king bed was nice, but found that the room is dark and not enough lights. The TV projection was also darker and could not be adjusted for brightness and contrast as I had to shut off room lights to view the TV clearer. No coffee maker was a disappointment. The room and bathroom was spacious and more brighter that the room. Bed was firm and comfortable. Another disappointment is that you cannot open the window or even crack open the window to let natural air into the room. If I shut off the AC/Heater fan, there is a tint of a smell that was not pleasant so we had the fan on auto and sometimes it get cold. However, the thermostat controls are adjustable and we were very please with that opportunity to make temperature adjustments. As for amenities, it was nice to have soap/shampoo dispenser located on the wall of the showers. The bath towels are thin and disappointing. We had the room facing the front of the resort which is nice. You can see the front entry way with the fountains and the mountains. Casino floor had just enough slots and tables, but it could use a few more. the covered garage is easy and convenient as you will use the elevator that takes you directly to the casino/lobby floor without you having to walk outside. Using the valet is more convenient as you can access the lobby check-in counter quicker. As for the check-in staff, I will give their service a "3" as the staff person was not very welcoming and didn't offer any welcome gestures and no recommendations to any service of the resort. Compare to Silver Legacy in Reno, also a Caesar's property, Reno gets a "5"! However, the restaurants and casino floor staff were excellent. As for restaurants in the resort, it needs a Japanese (sushi) or Korean restaurant (maybe AYCE or reg).
Tripadvisor rating for this property
Eating at Harrah's
The hotel is great . Pool is great. Ate at Rita's cantina spicy venue. Shrimp cocktail is ok. Not much avocado rib eye steak is great I have to recommend the blood orange Rita. Very tasty...More
V9998FXtonig
The hotel is great . Pool is great. Ate at Rita's cantina spicy venue. Shrimp cocktail is ok. Not much avocado rib eye steak is great I have to recommend the blood orange Rita. Very tasty. Service was different. Seemed like too many people doing the same job. Like my shrimp cocktail came out and 5 seconds later my steak was on the table so as I ate my shrimp the steak got cold. Timing is everything
Tripadvisor rating for this property
Disgusting
Racist casino management! Caters to skid-row trash, LGBTQ and other colorful characters! took away the non-smoking section and now allows cigars, pipes and even Marijuana to be smoked anywhere in on...More
F5207AImatthewr
Racist casino management! Caters to skid-row trash, LGBTQ and other colorful characters! took away the non-smoking section and now allows cigars, pipes and even Marijuana to be smoked anywhere in on the casino floor! Security is also a joke! Replaced too many of the older video poker machines including their only two Ultimate 4 of a kind pokers games with more penny slots! they also removed their only Double Diamond deluxe Megabucks and every other wheel of fortune slot machine that is not a penny slot! hotel rooms have hardly any ventilation and their A/C shuts off automatically in the middle of the night, woke up drenched in my own sweat!Also, cable TV didnt work as maitenence was and is likely still in the process of changing cable companies!no longer a safe place to visit anymore!