I recently have transitioned from valley view casino to harrahs and I have been blown away. The staff, environment, and room is incredible. It is almost like taking a step into las vegas. Check in was a breeze and I was shocked to hear the clerk tell me I was being put in a suite. The no resort fees for being diamond status helped. There is a $150 deposit upon check in which is only a hold.The suite contained 2 toilets, a living room, dining area, sink, his and hers sinks, large tub, large shower, and one of the most comfortable beds ive stayed in.I absolutely will be taking advantage of everything harrahs offers. The comps to not only this location, but several other establishments is mind blowing. I booked a last minute vegas trip since i was given free room stays and not only was a comped hotel upgrades by guest services, more offers continued to roll in. Given i have lost and won to obtain the diamond status, the perks have always been surpassing my expectations. The shows, multiple free rooms, gifts, and free plays have been all worth it. Everything given is targeted to bring another person, so my investment in slots have been their gains :). Harold my host has been amazing at keeping me updated on promotions as well as every person ive ever had to contact through guest services. I also would like to note that when i called to see if i can book a room since valley view had no availability, Shalan from guest services helped me book my comped room with ease. After spending a half hour speaking with her, I had even more rooms booked as well as free shows. My heart was racing as I couldnt believe how much was given to me. A few times i had to stop her and say, "stop giving me so much free stuff". She was absolutely dedicated in finding everything harrahs offers and even said to call back closer to my vegas trip as there could be more added. Which have been consistently happening whenever i log into my email and cesars app. In comparison to my higher statuses at valley view, jamul, and borona, harrahs has outbeat them in every way.Thank you for making this the experience that sets the bar high.