Harrah's Resort Southern California

Wow! Such an amazing property. The staff went above and beyond to cater to our needs. Specifically Scott, Joshua, and Tiana at the pool. The rooms were tidy and the food/drinks are reasonably priced. Highly recommend to anyone looking for a great vacation in SoCal.

Greetings Ivy. It is a great pleasure to respond to this survey and quite honestly & frankly I usually don't take the time to do surveys but I'm making this exemption because of you thank you. I'll start by saying that I made the initial call to Harris Rincon because of a promotion that I get frequently about 4 complimentary nights at the hotel and with that said not knowing if any rooms were available you answered the call and went to work right away. I waited as you checked around and got back to me with some great news that I wasn't really expecting. 4 nights you said YES we have them available and I said fantastic let's do this. We proceeded with the reservation. Upon check in, the good vibes you presented seem to carry on to the front desk of the hotel because I was given options even at the check in counter as to preference of towers & I got to say this I was greeted with a smile. Once checked in we headed over to the Cesar's rewards counters and again everyone was really nice accommodating us in every way that I felt so comfortable as if I came home Once again. I have to tell you I went as far as applying for Cesar's Visa Credit Card which by the way I was approved in seconds that's how fast it was again I felt very comfortable my goodness the staff Exceptional Service all around reason why I decided to apply. Thanks to you Ivy for starting it all. Love your Attitude and may God Bless You always.

We left after the first night. It was near impossible to breathe in the smoking room, the only ones available. Apparently even the smokers prefer the non smoking rooms.Halls were not clean. Casino not the cleanest either. It's a smokers paradise.

Just stayed one night in an accessible room, with roll in shower. Room was clean and roll in shower bench was safe and sturdy. Felt very comfortable seating my 92 year old mother on it for her shower. Most restaurants were open and offered take out. Valet wasn't open at the time but the bell desk was. Had our bags brought up. Felt safe in the casino, everyone was wearing a mask at the time. I can't wait until they start offering room service again!!!

Roach infested dive tower room!! Hotel was sold out so we were forced to drive back to L.A at 11:45pm. Attached are some photos incase they try to deny it. I was traveling with my pregnant wife and year and a half old toddler!