Harrah's Lake Tahoe Hotel and Casino

We went with friends to Harrah's Lake Tahoe over the 4th of July. We have been staying in this resort hotel for over 30 years, but unless remodeling and staff changes occur, we wont be staying there next year.Our room was an Executive Suite, which was supposed to be the nicest room category before the suite category. We paid over $500, ( I know it was high season) per night and the only word to describe our room is that it was shabby. The furniture was beat up and the wooden window shutters wouldn't stay on track. The lamps by the beds were old and one of the switches was broken and the lights in one of the bathrooms of our friends' room burned out. Maintenance finall fixed them on the second try.Housekeeping was poor..One day after calling for housekeeping twice after three o'clock I went downstairs and found a manager of some type who finally got housekeeping to come make up our room at 5 p.m. We were out of our rooms each morning by 10:30. Coffee was not replaced two out of four days and had to request a bar of soap for my bathroom.No one seemed too concerned and no apologies were offered nor was any rate reduction.I understand that some of the other floors of the hotel have been remodeled, but to advertise these rooms as among the best in the house is really false advertising.Our absence probably won't make a big difference but next year we'll be staying, dining and gambling someplace else,

Good for gambling; good food. Friday's Station has excellent food but is very overpriced for what you get. The buffet is pretty good as is the downstairs cafe. The spa is EXCELLENT - 5 stars plus for the spa. You won't be disappointed. Be very wary if you get a Total Rewards Visa and get bumped up to Platinum status. No one there seems to know how they correlate and what types of rewards you get. We lost a lot of rewards due to employees being uneducated. Make sure you do your research.

Have not stayed at Tahoe but have been guest in Reno And was very satisfied. Have been a guest at Harrah's in Reno at least three times and each time I was treated to shows, dinners and any thing that I need in reason. Then rooms were very nice ant service for the rooms were great., Loved to gamble there and the people were great. Could have stayed with my brother who lives there but the offer was too good to turn down.

We've been here 20+ times in winter, but only 3rd summer trip. The ACC Golf event was run very well, VIP at 17th hole fantastic! Sports Celebrities were approachable and made for a fun time watching this event - in the most beautiful location... Heavenly

Two bathrooms always makes it much easier for us to get ready, and get going in the morning. Card tables were very accommodating too. We wanted to gamble on a closed table, early in the morning, and they happily opened table just for us. That has not been the case in the past. Why we waited, for table to open, a dealer on another table gave us lessons on his table that we never played before. Next time we come up I will be trying the new card game. Thanks Harrah's!