Harrah's Lake Tahoe Hotel and Casino

All I can say is we did NOT feel safe here during the pandemic. Security doesn't seem to enforce wearing face masks since I saw plenty of people without or with them half on their faces. No enforcement on the elevators to the rooms. People try to crowd the elevators and also without masks. Room floors, guests are walking around without masks. Housekeeping is non responsive to requests for water glasses sent to the room. Rooms are without shower caps, coffee pots, refrigerators or water glasses. At least they could provide plastic cups for water. There was an ice bucket but what good is ice if you don't have any glasses! I could go on regarding the tons of misinformation we received during our stay. It's apparent the employees are not well informed and the left hand doesn't know what the right hand is doing. I've been a loyal guest for over 40 years and I'm now rethinking our options.

We got an offer for 5 days to my favorite place; beautiful Tahoe and couldn't resist. Our first stay at Harrah's here. Room was spacious & well done. Only issues we had with it were we checked in at 130 but because smoking rooms require 2 separate disinfectant rounds with time between there was no room available until we returned to the desk a 3rd time at 645 and then it was 4th floor overlooking parking garage. Did not have "sanitized for your protection" sticker like I saw on others, makes me wonder...but after 5 hours of waiting we just wanted any room. Only other issue was after 4 days we needed a new trash bag, asked cleaning woman in hallway and her curt reply was our room was not on her work list. Ok then. But precautions taken around hotel, restaurants and casino all helped to make as safe as one can during covid. 4 to an elevator, distance gaming, paper menus etc.Had a wonderful stay with highlight being trip on Harrah's Tahoe Star Yacht. Thanks to host Mickey for getting us a spot. Other highlight was window side dinner at Sunset at Fridays Station.

Hotel is located in the heart of Lake Tahoe on the state line between Nevada and California. Lots of shops and restaurants to walk to. Guest rooms were nice with TWO bathrooms in a standard room/don’t think I’ve ever had that unless in a suite. Guest room was spacious.

First, i want to start with before i even visited here. Whomever runs their social media sucks. (facebook and Instagram) Getting a response takes days and days if you are lucky to get a response. I even messaged the person directly that responds to these trip advisor reviews, and she did respond to 1 email. I sent 2 additional emails asking questions and no response from her. We stayed for a total of 4 nights in July. Place was pretty busy. Was dissapointed to have no mini fridge or coffee maker due to covid. Also no room service. I found that odd since i have stayed at a casino hotel here in Washington State and it still had those amenities. We were placed in a value room. Room is on 3rd floor so no view. Room was quiet and at end of hall. Lots of dust build up on the decor on the walls. Both bathroom sinks had no cold water. Furniture was scratched up badly. Fortunately the room was comped thru my players card so i guess i cant complain too much. Also the elevators are painfully slow and often a long line up to get on.Gambling sucked! I dont expect to win but expect to get some play out of my money. Not much distancing in casino. They did have some machines off though for distance. All the drinks are served in plastic cups. Also, ATM fee is $6.99 so beware.Long waits for the few places that were open to eat. Food was ok. Missing the buffet and the view.All the restraunts in town had long waits as a heads up.Was a nice trip otherwise and will go back. Will make sure to book sooner for a better room.Also, The concierge that we were assigned was quick to respond when needed.Will be back though. Cant pass up a free room.

The room at the Harrah's in South Lake Tahoe was fabulous. We had two bathrooms - one with a walk-in shower and the other with a tub. The king-sized bed was extremely comfortable and we had a view of the lake. The desk staff and security guards were all extremely friendly and helpful.