Harveys Lake Tahoe Hotel and Casino

Room key we were given had another couple in it. The key opened the door. But the other people were in it.When we asked for another room they said to meet a technician by the first room. We said no another couple were in it.They then said they were 100% sold out and didn’t know if anything could be done.They “found” us a room.The room itself was good. The elevator/halls/garage are not good.

Don't forget to add in the fees this hotel charges. Nightly rate is fine, but add in this nonsense for the full picture. No thanks, Harvey. The remodeled rooms look like they are lovely as do the views, but my goodness, why do this fee nonsense? Just add it to the room.

My wheelchair bound adult son and I had an outstanding dinner on June 22, 2022, at HELL'S KITCHEN, after dinner was a DISASTER...He excused himself to use the restroom and wheeled himself to the elevator, then down a long hallway to get to the men's restroom. When he arrived at the men's handicap stall it had a sign that read "OUT OF ORDER". No attendant or phone to call for assistance. It was horrible. Needless to say, he had an accident, which was embarrassing and humiliating. Harvey's Lake Tahoe management and its parent company should be ashamed of themselves. I tried calling for over a week, only to be ignored by Mary Griego and the entire RISK MANAGEMENT team. However, I did receive some compassionate feedback from Deputy District Attorney Roger Miles and the Dept. of Justice Civil Rights Division; with whom I filed a complaint with.While Harvey's Lake Tahoe and their parent company continue to ignore little ol' me...I proceed to educate myself about the repercussions of violating ADA civil rights violations.

Cleanliness 4/4Comfort 1/2Services 1/2Perks 2/2Total 7/10The room was clean. Lighting was good. Beds and Bathroom also clean.Bed was comfortable, but if you stay in a twinbeds room, be prepared to turn off your AC because it flew directly to 1 of the beds. They should place the AC somewhere else.View from room windows was very good, the hills and lake was visible.Shower water pressure was not satisfiying, too low. It could be better.Parking was convenient enough.Location was good.

Been going to Harvey’s since I was a kid. Didn’t get to stay here this visit but can’t wait on my next visit.By far the best place to have fun in South Lake Tahoe and rooms have the best views of Lake Tahoe.