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Harveys Lake Tahoe Hotel and Casino

Harveys Lake Tahoe Reviews

 

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Harveys Lake Tahoe Reviews
Average Tripadvisor rating for Harveys Lake Tahoe
Average Rating Based on 5948 reviews
Harveys Lake Tahoe
Joe’s Sports Bar and Grille in Harvey’s!
Harveys Lake Tahoe
I want to preface this with that I know we are in the middle of a pandemic but basic customer service and food quality should not be sacrificed nor should you charge your customers a 2 dollar fee for...More
- MCSup
I want to preface this with that I know we are in the middle of a pandemic but basic customer service and food quality should not be sacrificed nor should you charge your customers a 2 dollar fee for their pizza box. I arrived at the restaurant to the to go counter and the place was dead, there were maybe two tables with people in the whole place. I made eye contact several times with the person at the bar with no response and about 5 to 7 minutes later a person arrived from the back to take my order. There was no acknowledgment of the wait or any niceties. I expected to purchase an $18 pizza and tip 20% which is what I normally would do during the pandemic as I don't eat in restaurants but I still want to tip the staff. I walked away $26 later after service fees and a two dollar charge for the pizza box which made no sense to me. A 15% gratuity was included in the service fee so I did not tip anymore as I was put off. About 20 minutes later another person showed up with my pizza not wearing gloves nor any niceties again. I'm staying at the hotel and I've seen a truck from Cisco twice since I've been here delivering. I should have expected this but the pizza was like soppy cardboard and I will not be eating at any restaurant in this hotel again including the ones that claim to be top-tier endorsed by celebrity chef Gordon Ramsay etc.Very disappointing for an institution that advertises themselves as great pizza.
Hotel Stay
Harveys Lake Tahoe
We had 3 rooms on a business trip. No refrigerators in the rooms and no place to eat without a reservation which was impossible to get. Room and closet vents were very dusty as well as the closet...More
- jng2021
We had 3 rooms on a business trip. No refrigerators in the rooms and no place to eat without a reservation which was impossible to get. Room and closet vents were very dusty as well as the closet shelf. No coffee in your room due to Nevada COVID restrictions. As busy as the elevator was we never once in two days saw anybody cleaning the elevator buttons. Resort fees ($75) per room were needed at check in (that was not disclosed) after booking online and paying almost $500 for all three rooms.
Nice Visit But Cleaning Needs Improvement
Harveys Lake Tahoe
Stayed here for three nights, Sunday - Wednesday. The place is quite empty and some of the bar/eating areas are closed - as they were at the other neighboring casinos. We did appreciate that under...More
- 337js
Stayed here for three nights, Sunday - Wednesday. The place is quite empty and some of the bar/eating areas are closed - as they were at the other neighboring casinos. We did appreciate that under the circumstances there was no charge for parking or a stupid resort fee.Overall a good stay. However, when we are all hyper sensitive to cleanliness, it was disappointing to see the area of the carpet by the wall and bed had not been adequately cleaned for a long time.
Nice Accomodations
Harveys Lake Tahoe
We stayed here two nights in January. Excellent location right at Stateline. We could walk to several restaurants close by. Yes you have to “mask up” in public but on the Nevada side, the...More
- 681pattyb
We stayed here two nights in January. Excellent location right at Stateline. We could walk to several restaurants close by. Yes you have to “mask up” in public but on the Nevada side, the restaurants were still open for dining and once we sat down to dine, we could remove our masks. Parking was free! The beds were comfortable and staff were all great. I appreciated having a Starbucks on 1st floor. We would stay here again.
Business
Harveys Lake Tahoe
My kids enjoy the roomy of the hotel while I was at work. The check out options were great and easy to use. We will definitely reserve this hotel in the future through the Hotels.com again for the...More
- saengsc2021
My kids enjoy the roomy of the hotel while I was at work. The check out options were great and easy to use. We will definitely reserve this hotel in the future through the Hotels.com again for the near future with the tax’s season.
Harveys Lake Tahoe
Tripadvisor rating for this property
Joe’s Sports Bar and Grille in Harvey’s!
I want to preface this with that I know we are in the middle of a pandemic but basic customer service and food quality should not be sacrificed nor should you charge your customers a 2 dollar fee for...More
MCSup
I want to preface this with that I know we are in the middle of a pandemic but basic customer service and food quality should not be sacrificed nor should you charge your customers a 2 dollar fee for their pizza box. I arrived at the restaurant to the to go counter and the place was dead, there were maybe two tables with people in the whole place. I made eye contact several times with the person at the bar with no response and about 5 to 7 minutes later a person arrived from the back to take my order. There was no acknowledgment of the wait or any niceties. I expected to purchase an $18 pizza and tip 20% which is what I normally would do during the pandemic as I don't eat in restaurants but I still want to tip the staff. I walked away $26 later after service fees and a two dollar charge for the pizza box which made no sense to me. A 15% gratuity was included in the service fee so I did not tip anymore as I was put off. About 20 minutes later another person showed up with my pizza not wearing gloves nor any niceties again. I'm staying at the hotel and I've seen a truck from Cisco twice since I've been here delivering. I should have expected this but the pizza was like soppy cardboard and I will not be eating at any restaurant in this hotel again including the ones that claim to be top-tier endorsed by celebrity chef Gordon Ramsay etc.Very disappointing for an institution that advertises themselves as great pizza.
Tripadvisor rating for this property
Hotel Stay
We had 3 rooms on a business trip. No refrigerators in the rooms and no place to eat without a reservation which was impossible to get. Room and closet vents were very dusty as well as the closet...More
jng2021
We had 3 rooms on a business trip. No refrigerators in the rooms and no place to eat without a reservation which was impossible to get. Room and closet vents were very dusty as well as the closet shelf. No coffee in your room due to Nevada COVID restrictions. As busy as the elevator was we never once in two days saw anybody cleaning the elevator buttons. Resort fees ($75) per room were needed at check in (that was not disclosed) after booking online and paying almost $500 for all three rooms.
Tripadvisor rating for this property
Nice Visit But Cleaning Needs Improvement
Stayed here for three nights, Sunday - Wednesday. The place is quite empty and some of the bar/eating areas are closed - as they were at the other neighboring casinos. We did appreciate that under...More
337js
Stayed here for three nights, Sunday - Wednesday. The place is quite empty and some of the bar/eating areas are closed - as they were at the other neighboring casinos. We did appreciate that under the circumstances there was no charge for parking or a stupid resort fee.Overall a good stay. However, when we are all hyper sensitive to cleanliness, it was disappointing to see the area of the carpet by the wall and bed had not been adequately cleaned for a long time.
Tripadvisor rating for this property
Nice Accomodations
We stayed here two nights in January. Excellent location right at Stateline. We could walk to several restaurants close by. Yes you have to “mask up” in public but on the Nevada side, the...More
681pattyb
We stayed here two nights in January. Excellent location right at Stateline. We could walk to several restaurants close by. Yes you have to “mask up” in public but on the Nevada side, the restaurants were still open for dining and once we sat down to dine, we could remove our masks. Parking was free! The beds were comfortable and staff were all great. I appreciated having a Starbucks on 1st floor. We would stay here again.
Tripadvisor rating for this property
Business
My kids enjoy the roomy of the hotel while I was at work. The check out options were great and easy to use. We will definitely reserve this hotel in the future through the Hotels.com again for the...More
saengsc2021
My kids enjoy the roomy of the hotel while I was at work. The check out options were great and easy to use. We will definitely reserve this hotel in the future through the Hotels.com again for the near future with the tax’s season.