We had an awful experience at Harvey's. When we tried to use the shower, there was no hot water. We ran the water on the highest setting for 10 minutes and it was still lukewarm. We called the front desk, and the first person to answer said, "I can't do much about that." What? A hotel that doesn't have hot water and doesn't want to do anything about it? When we said again that we needed hot water to shower, he said he would call engineering to see what they could do, and there would be an answer in 15 to 20 min. After 35 min, the water was still lukewarm. Called again, and another person answered who said they would try to figure out why nothing was done yet. Someone called back in a few minutes and said, "Oh, we've been having hot water issues on that floor." So why do you put guests on that floor? This is unacceptable. Eventually they let us move rooms.Other things: Walls are so thin that you can hear people watching TV and talking in the next room. Marijuana smells were coming through the bathroom vents. This is totally a safety hazard especially in the COVID-19 era. If I can smell others smoking marijuana, what else is coming through those vents?Also, no fridge, coffee maker, microwave, or water boiler. I can't even make myself some hot chocolate or coffee. Some of these were claimed to be removed due to COVID-19, but I really don't see how a coffee maker can transmit diseases if it is properly cleaned.All in all, a horrible experience. Would not recommend at all, and we will not be returning.