Harveys Lake Tahoe Hotel and Casino

For the last 15 years, I'm a Harvey's regular when it comes to Tahoe skiing. The hotel is low key, retaining its local vibe and very friendly staff. Some of the perks have been reduced over the years: free valet parking and multi device internet are no longer available, and the rooms, although clean, show continuing wear due to a lack of furniture upgrades. Beds sleep well. The value is good and the restaurant options are improving. $5 craps and black jack can still be found at certain times of the day, both with complimentary drinks. Neither the price or elegance of a Vegas gaming experience, but still my choice when planning to ski at Heavenly.

If I could give them Zero stars, I would. They most certainly deserve it. I can’t find a single category where they measured up. The staff was rude, dismissive and unhelpful. The food was horrible. Housekeeping did not visit - ever, our room had many stains in the carpet and a notable LARGE stain that looked a lot like blood - probably wine - but if I had to stay at this place again I might hurt myself too.

Room was excellent. We did not receive any comps on buffet or restaurant and the slots were extremely tight. It made the trip less enjoyable. I will not be recommending this trip to my friends nor my family

This was our 4th trip to Harvey’s. This time though, I could see capital improvements in the property. The hotel has aged and the remodel/investment is a wise move. More importantly the staff is friendly, committed to their job in helping their guests. I applaud the management who is also committed to making this happen.

Let me get straight to the point here. This place is not inhabitable and should be closed for business immediately. I was put up at Harvey's after purchasing a timeshare vacation package through Wyndham. It was a classic bait and switch tactic from the Wyndham people (will post a separate review on it later). The place is downright filthy and not fit to be categorized as a resort. (We were charged resort fees for our stay). The staff avoids answering questions and are very unresponsive.The bed had bedbugs and I was bitten in the legs. Room cleaning service is nonexistent and the bathroom was dirty. I would not recommend this place unless you are looking for a room under $30 for a night.