A lot of things were expected trying to celebrate anniversary in Tahoe during pandemic, but sometimes you have to still get away. Basically scored 2 stars because it was just rough. Hotel: We had a room at Harvey’s, newly remodeled. The light switch dimmer didn’t work, and the shower had no hot water. Honestly, instead of giving us another room or upgrade they sent maintenance, we had to leave the room, and then they came while we were in the room enjoying dinner. So we had them come back. We used the shower next door(family room). There was no refrigerator or coffee in the room. There is no room service and if you need extra towels they will bring them to you in bags. Check in and check out was easy. They have quick check in kiosk, helpful. The manager had to be called because the person checking me in wasn’t going to put a fridge in the room, but my mother needed it for insulin. It wasn’t a problem after that.Gaming: My husband and I usually enjoy it there, but there tables were so empty! It was annoying we would go for lunch and want to go back to the hotel and couldn’t play any tables because they didn’t open until 4pm, then told us go to Harrahs. So we went to HardRock which was nice! Anyways, back to Harvey’s and Harrahs, there are no separations(fiberglass) just reduced seats at the table(3 instead of 5 or 6). You cannot have drinks at the table. Water or alcohol. Nothing when you’re sitting, if you must smoke or what a drink you have to get 6-10ft from table. Food: Hell’s Kitchen looks nothing like the one in Vegas. That’s what Harvey’s has. That’s it that makes it worth it going there. And maybe the view closer to Lake Tahoe. But as for customer service, or entertainment, it was the worst experience we’ve had in Tahoe.