Skip To Content

My Rewards|Sign Out

| Reward Credits:

Start of dialog window.
Close dialog window.
End of dialog window.

Horseshoe Baltimore is Now open

View our restaurants and events pages for specific operating hours | Be prepared and view our Health and Safety Protocols, including our mask policy

Horseshoe Baltimore Maryland Casino
Horseshoe Baltimore Maryland Casino
Average Tripadvisor rating for Horseshoe Casino
Average Rating Based on 24116 reviews
Horseshoe Casino
Total rewards membership locked
Horseshoe Casino
The Horseshoe casino has started locking players from their Diamond rewards accounts stating that their computer algorithms show my account is not profitable to them even though I just achieved...More
- G2535IXsergiob
The Horseshoe casino has started locking players from their Diamond rewards accounts stating that their computer algorithms show my account is not profitable to them even though I just achieved Diamond plus status. They state I just come in and collect the free gifts and free slot play. They did this without warning to several players and did not notify in writing or even in person they can not give a clear explanation of why this is happening or how long my account is inactive, start end date? Maybe the casino is going bankrupt possible? I have escalated but still can not get a clear answer, all I am told is they will re-evaluate account in 30 days. I am still getting emails to come and collect my free gifts but am unable to since they locked me out of account. Has anyone else had this happen to them?
Games and restaurant was great
Horseshoe Casino
We loved this casino, the choice in slots was good and the fast causal restaurants where great. and there where plenty of hotels around to choose fromMore
- Debbie5757
We loved this casino, the choice in slots was good and the fast causal restaurants where great. and there where plenty of hotels around to choose from
This used to be an awesome hotel. IT NO LONGER IS!!
Horseshoe Casino
This hotel is no longer my favorite place to stay in Tunica. The rooms are in dire need of an update!! The carpet is so old and nasty that I never walked on it without wearing flip flops. And a BIG...More
- Venture273310
This hotel is no longer my favorite place to stay in Tunica. The rooms are in dire need of an update!! The carpet is so old and nasty that I never walked on it without wearing flip flops. And a BIG disappointment is that they no longer have coffee pots in the room. If you want coffee, you have to go downstairs and PAY to have coffee from StarBucks. Quite pathetic!! At this point, they can't even equal what one would get if they stayed at a Motel 6. At least Motel 6 still has coffee pots in the room!! (And this isn't because of the virus. They started taking coffee pots out of the rooms last year.)
2.75/5 stars casino and food review only.
Horseshoe Casino
I wasn't impressed by this casino. I found that it lacked character and I didn't enjoy the layout of the two floors. I found they lacked slot machines that I typically play. I also had a rather...More
- kbD9739GF
I wasn't impressed by this casino. I found that it lacked character and I didn't enjoy the layout of the two floors. I found they lacked slot machines that I typically play. I also had a rather awkward encounter with the Caesars Rewards representative. She wouldn't reset my pin because she didn't think it was necessary since it was my only time visiting in the near future and then dared me to come on here and write a negative review about my experience? I mean what do you expect? LOL. I'm a platinum member and if I want to look at the kiosk I should be able to do so? I'm still confused as to why their kisoks wouldn't accept my card in the first place, I don't have that problem at all of the other Caesar properties I visit. The highlight of this place is the pizza restaurant downstairs. I found the workers and the pizza to be really good. They also have pretty chandeliers. But, that's about it unfortunately. I wouldn't necessarily recommend coming here and I wouldn't necessarily go out of my way to stop by in the future.
Terrible night after night!!
Horseshoe Casino
My experience is terrible night after night. You don't win nothing here besides just feeding the machines all night.....don't ever bet maximum because you'll be broke in 15 minutes. The garage smells...More
- kimberlyrR7268NN
My experience is terrible night after night. You don't win nothing here besides just feeding the machines all night.....don't ever bet maximum because you'll be broke in 15 minutes. The garage smells like urine. Only thing is that they have a fantastic staff, the best I've seen at any casino. They need to turn on the winning switch once in a while and make the customers feel good too.
Horseshoe Casino
Tripadvisor rating for this property
Total rewards membership locked
The Horseshoe casino has started locking players from their Diamond rewards accounts stating that their computer algorithms show my account is not profitable to them even though I just achieved...More
G2535IXsergiob
The Horseshoe casino has started locking players from their Diamond rewards accounts stating that their computer algorithms show my account is not profitable to them even though I just achieved Diamond plus status. They state I just come in and collect the free gifts and free slot play. They did this without warning to several players and did not notify in writing or even in person they can not give a clear explanation of why this is happening or how long my account is inactive, start end date? Maybe the casino is going bankrupt possible? I have escalated but still can not get a clear answer, all I am told is they will re-evaluate account in 30 days. I am still getting emails to come and collect my free gifts but am unable to since they locked me out of account. Has anyone else had this happen to them?
Tripadvisor rating for this property
Games and restaurant was great
We loved this casino, the choice in slots was good and the fast causal restaurants where great. and there where plenty of hotels around to choose fromMore
Debbie5757
We loved this casino, the choice in slots was good and the fast causal restaurants where great. and there where plenty of hotels around to choose from
Tripadvisor rating for this property
This used to be an awesome hotel. IT NO LONGER IS!!
This hotel is no longer my favorite place to stay in Tunica. The rooms are in dire need of an update!! The carpet is so old and nasty that I never walked on it without wearing flip flops. And a BIG...More
Venture273310
This hotel is no longer my favorite place to stay in Tunica. The rooms are in dire need of an update!! The carpet is so old and nasty that I never walked on it without wearing flip flops. And a BIG disappointment is that they no longer have coffee pots in the room. If you want coffee, you have to go downstairs and PAY to have coffee from StarBucks. Quite pathetic!! At this point, they can't even equal what one would get if they stayed at a Motel 6. At least Motel 6 still has coffee pots in the room!! (And this isn't because of the virus. They started taking coffee pots out of the rooms last year.)
Tripadvisor rating for this property
2.75/5 stars casino and food review only.
I wasn't impressed by this casino. I found that it lacked character and I didn't enjoy the layout of the two floors. I found they lacked slot machines that I typically play. I also had a rather...More
kbD9739GF
I wasn't impressed by this casino. I found that it lacked character and I didn't enjoy the layout of the two floors. I found they lacked slot machines that I typically play. I also had a rather awkward encounter with the Caesars Rewards representative. She wouldn't reset my pin because she didn't think it was necessary since it was my only time visiting in the near future and then dared me to come on here and write a negative review about my experience? I mean what do you expect? LOL. I'm a platinum member and if I want to look at the kiosk I should be able to do so? I'm still confused as to why their kisoks wouldn't accept my card in the first place, I don't have that problem at all of the other Caesar properties I visit. The highlight of this place is the pizza restaurant downstairs. I found the workers and the pizza to be really good. They also have pretty chandeliers. But, that's about it unfortunately. I wouldn't necessarily recommend coming here and I wouldn't necessarily go out of my way to stop by in the future.
Tripadvisor rating for this property
Terrible night after night!!
My experience is terrible night after night. You don't win nothing here besides just feeding the machines all night.....don't ever bet maximum because you'll be broke in 15 minutes. The garage smells...More
kimberlyrR7268NN
My experience is terrible night after night. You don't win nothing here besides just feeding the machines all night.....don't ever bet maximum because you'll be broke in 15 minutes. The garage smells like urine. Only thing is that they have a fantastic staff, the best I've seen at any casino. They need to turn on the winning switch once in a while and make the customers feel good too.