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Horseshoe Baltimore Maryland Casino
Horseshoe Baltimore Maryland Casino
Average Tripadvisor rating for Horseshoe Casino
Average Rating Based on 24116 reviews
Horseshoe Casino
2.75/5 stars casino and food review only.
Horseshoe Casino
I wasn't impressed by this casino. I found that it lacked character and I didn't enjoy the layout of the two floors. I found they lacked slot machines that I typically play. I also had a rather...More
- kbD9739GF
I wasn't impressed by this casino. I found that it lacked character and I didn't enjoy the layout of the two floors. I found they lacked slot machines that I typically play. I also had a rather awkward encounter with the Caesars Rewards representative. She wouldn't reset my pin because she didn't think it was necessary since it was my only time visiting in the near future and then dared me to come on here and write a negative review about my experience? I mean what do you expect? LOL. I'm a platinum member and if I want to look at the kiosk I should be able to do so? I'm still confused as to why their kisoks wouldn't accept my card in the first place, I don't have that problem at all of the other Caesar properties I visit. The highlight of this place is the pizza restaurant downstairs. I found the workers and the pizza to be really good. They also have pretty chandeliers. But, that's about it unfortunately. I wouldn't necessarily recommend coming here and I wouldn't necessarily go out of my way to stop by in the future.
Terrible night after night!!
Horseshoe Casino
My experience is terrible night after night. You don't win nothing here besides just feeding the machines all night.....don't ever bet maximum because you'll be broke in 15 minutes. The garage smells...More
- kimberlyrR7268NN
My experience is terrible night after night. You don't win nothing here besides just feeding the machines all night.....don't ever bet maximum because you'll be broke in 15 minutes. The garage smells like urine. Only thing is that they have a fantastic staff, the best I've seen at any casino. They need to turn on the winning switch once in a while and make the customers feel good too.
What Are You Looking For...
Horseshoe Casino
What do you want from a Casino? The answer to that question will determine if the Horseshoe is the place for you. If you’re looking for the glitz of a Vegas casino or the size of an Atlantic City...More
- Stubbz76
What do you want from a Casino? The answer to that question will determine if the Horseshoe is the place for you. If you’re looking for the glitz of a Vegas casino or the size of an Atlantic City one, your are going to be left wanting.That said, if the draw for you is the opportunity to try your hand in the gambling world, see a little live entertainment and be able to eat decently while you do so. The Horseshoe will tickle your fancy. They offer all the table games that you expect. Blackjack, roulette, baccarat, and craps. High Low and the money wheel always have players and there are plenty of slot machines. The place is two levels but I’ve rarely seen it packed enough to warrant using both. Poker is my game and their poker room is where you’ll find me when I’m there. For the volume of players they receive its a bit size challenged as you often have to wait to get a seat.
Unsatisfied customer
Horseshoe Casino
some time i like to go to horseshoe before work to play my return reward and my free slot well on Aug 31 2020 I get to horseshoe the system down for hours i didnt have all day to wait because I had...More
- kellywE2920XT
some time i like to go to horseshoe before work to play my return reward and my free slot well on Aug 31 2020 I get to horseshoe the system down for hours i didnt have all day to wait because I had to work .I go to the reward desk they say about a 30min it will back up. well it was longer then that .so this long wait I had to miss out using my rewards that I earned from money I lost on different day.I don't think this is fear to the customer that they lose out on something that was rewarded to them when these issues wasn't there fault. the workers at the rewards desk need to learn how to perform better customer service to satisfy there customers. Instead they just said if u don't use your rewards before they expire u just lose out on the rewards .
DISAPPOINTING!!
Horseshoe Casino
We were staying at the Renaissance hotel and decided to try the casino because they advertise a smoking area and the pictures on their website displayed a large room with some machines along the wall...More
- 638wanda
We were staying at the Renaissance hotel and decided to try the casino because they advertise a smoking area and the pictures on their website displayed a large room with some machines along the wall and and many more throughout the room. When we went there, the only machines were against the one wall and they had large tarps covering the rest. Also, there were no decent places to eat. We ended up going to the LIVE casino 20 min. away which has a large smoking room and a couple of better places to eat.
Horseshoe Casino
Tripadvisor rating for this property
2.75/5 stars casino and food review only.
I wasn't impressed by this casino. I found that it lacked character and I didn't enjoy the layout of the two floors. I found they lacked slot machines that I typically play. I also had a rather...More
kbD9739GF
I wasn't impressed by this casino. I found that it lacked character and I didn't enjoy the layout of the two floors. I found they lacked slot machines that I typically play. I also had a rather awkward encounter with the Caesars Rewards representative. She wouldn't reset my pin because she didn't think it was necessary since it was my only time visiting in the near future and then dared me to come on here and write a negative review about my experience? I mean what do you expect? LOL. I'm a platinum member and if I want to look at the kiosk I should be able to do so? I'm still confused as to why their kisoks wouldn't accept my card in the first place, I don't have that problem at all of the other Caesar properties I visit. The highlight of this place is the pizza restaurant downstairs. I found the workers and the pizza to be really good. They also have pretty chandeliers. But, that's about it unfortunately. I wouldn't necessarily recommend coming here and I wouldn't necessarily go out of my way to stop by in the future.
Tripadvisor rating for this property
Terrible night after night!!
My experience is terrible night after night. You don't win nothing here besides just feeding the machines all night.....don't ever bet maximum because you'll be broke in 15 minutes. The garage smells...More
kimberlyrR7268NN
My experience is terrible night after night. You don't win nothing here besides just feeding the machines all night.....don't ever bet maximum because you'll be broke in 15 minutes. The garage smells like urine. Only thing is that they have a fantastic staff, the best I've seen at any casino. They need to turn on the winning switch once in a while and make the customers feel good too.
Tripadvisor rating for this property
What Are You Looking For...
What do you want from a Casino? The answer to that question will determine if the Horseshoe is the place for you. If you’re looking for the glitz of a Vegas casino or the size of an Atlantic City...More
Stubbz76
What do you want from a Casino? The answer to that question will determine if the Horseshoe is the place for you. If you’re looking for the glitz of a Vegas casino or the size of an Atlantic City one, your are going to be left wanting.That said, if the draw for you is the opportunity to try your hand in the gambling world, see a little live entertainment and be able to eat decently while you do so. The Horseshoe will tickle your fancy. They offer all the table games that you expect. Blackjack, roulette, baccarat, and craps. High Low and the money wheel always have players and there are plenty of slot machines. The place is two levels but I’ve rarely seen it packed enough to warrant using both. Poker is my game and their poker room is where you’ll find me when I’m there. For the volume of players they receive its a bit size challenged as you often have to wait to get a seat.
Tripadvisor rating for this property
Unsatisfied customer
some time i like to go to horseshoe before work to play my return reward and my free slot well on Aug 31 2020 I get to horseshoe the system down for hours i didnt have all day to wait because I had...More
kellywE2920XT
some time i like to go to horseshoe before work to play my return reward and my free slot well on Aug 31 2020 I get to horseshoe the system down for hours i didnt have all day to wait because I had to work .I go to the reward desk they say about a 30min it will back up. well it was longer then that .so this long wait I had to miss out using my rewards that I earned from money I lost on different day.I don't think this is fear to the customer that they lose out on something that was rewarded to them when these issues wasn't there fault. the workers at the rewards desk need to learn how to perform better customer service to satisfy there customers. Instead they just said if u don't use your rewards before they expire u just lose out on the rewards .
Tripadvisor rating for this property
DISAPPOINTING!!
We were staying at the Renaissance hotel and decided to try the casino because they advertise a smoking area and the pictures on their website displayed a large room with some machines along the wall...More
638wanda
We were staying at the Renaissance hotel and decided to try the casino because they advertise a smoking area and the pictures on their website displayed a large room with some machines along the wall and and many more throughout the room. When we went there, the only machines were against the one wall and they had large tarps covering the rest. Also, there were no decent places to eat. We ended up going to the LIVE casino 20 min. away which has a large smoking room and a couple of better places to eat.