Horseshoe Baltimore

Went to Horseshoe casino today. To begin had to wait in lengthy line to get in even though the casino was not busy. Went to the outside area to play video poker and of the ten machines out there only two we’re working. Went to 4 ATM machines and they were all out of order since they hadn’t been filled with money. We tried to support the city but with everything broken we left

Poker room is full of people who want the highest tips they can get. I’ve been a long time regular that has seen Many cases of managers and dealers letting people off the hook for having bad stricture and etiquette at the table. Worst place in Maryland to play poker hands down. Corrupt staff

Watch everything they do here:1. they advertise all these giveaways - they actually never give away the tope prize (check this out) You won the big prize of the new car - now you get to pick one of 10 boxes that has the key - and instead you get freeplay - Used to alifornia where each casino gave away a car every week - winner handed keys - not here2.they offer 3 or 5 of 10 x multipliers but they wont tell u how its calculated so its' completely fake3. corporate doesn't care they just push issues back to GM who pushes to host who dont care4. maryland taxes casinos on the revenue -so the casinos here run pretty tight with comps or benefits - if you

Mistake. My apology. I put my remarks under horseshoe Baltimore but they should have been under horseshoe tunica.

Employees lack knowledge, poor slot returns, 30% federal tax if you don’t have a federal ID. ....reminds me of a large ATM machine.