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Horseshoe Bossier City Reviews

 

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Horseshoe Bossier City Reviews
Average Tripadvisor rating for Horseshoe Bossier City
Average Rating Based on 9567 reviews
Horseshoe Bossier City
Horseshoe
Horseshoe Bossier City
The hotel is fabulous with beautiful rooms and amenities. The staff is very friendly and helpful with any questions, concerns or needs that you may have. The dining is great at any of the restaurants...More
- RodneyS1318
The hotel is fabulous with beautiful rooms and amenities. The staff is very friendly and helpful with any questions, concerns or needs that you may have. The dining is great at any of the restaurants located within the hotel/casino.
casino resort
Horseshoe Bossier City
room was nice, clean & larger than most & employees were friendly, sad part we were there when the town had to close due to the Coronavirus, but I would definitely recommend here once everything gets...More
- Karen C
room was nice, clean & larger than most & employees were friendly, sad part we were there when the town had to close due to the Coronavirus, but I would definitely recommend here once everything gets back to normal & re-opens
Very rude and unprofessional valet and table dealers.I was treated with no respect or dignity for their job.
Horseshoe Bossier City
My worst review for this casino ever. Because as I was enjoying my favorite table game (Craps)I was rudely taunted and unprofessionally told that I don't mean nothing to two certain dealers. On...More
- robertjT2810HU
My worst review for this casino ever. Because as I was enjoying my favorite table game (Craps)I was rudely taunted and unprofessionally told that I don't mean nothing to two certain dealers. On, March 11,2020,at table #408,during the day shift, Angela and Karl were being very rude and disrespectful. I literally had to argue with these two particular dealers about paying attention to the game, instead of discussing personal issues at the table with the guest. They both told me that I can "either shut the f*** up and play or leave the table." After which, I complained to a female pit boss that told Angela she could leave the table and go to another. She insisted on staying at the table to continue to make me uncomfortable. This was enough for me to know that I am not an appreciated customer, due to such rude audacity by someone with such discontent for the my entertainment and leisure hobby. Also, I was rudely disrespected by a valet attendant and the supervisor (Wesley) one Sunday afternoon, when I was leaving your establishment. I don't feel comfortable,as a disable veteran,with an amputated right leg having to be told to "go get your car your damn self." And no rectification by the supervisor on this shift. I am a very dissatisfied customer that will not return to your establishment until I can have these two separate situations rectified. Thanking you in Advance, Robert Jackson.
Horseshoe Casino bossier City, LA
Horseshoe Bossier City
Our trip to The Horseshoe in Bossier City, LA March 2020. The rooms were very nice, room service is excellent. Very nice Casino. The employees are always friendly. I would recommend this Casino to...More
- whitmire2961
Our trip to The Horseshoe in Bossier City, LA March 2020. The rooms were very nice, room service is excellent. Very nice Casino. The employees are always friendly. I would recommend this Casino to everyone.
Great Service
Horseshoe Bossier City
Top notch service. I would differently recommend recommend Horse Shoe to anyone. Beautiful and clean rooms. Front desk staff was super friendly and welcoming. The Buffett staff was so kinda and...More
- smcole602
Top notch service. I would differently recommend recommend Horse Shoe to anyone. Beautiful and clean rooms. Front desk staff was super friendly and welcoming. The Buffett staff was so kinda and friendly and went above and beyond to serve us.
Horseshoe Bossier City
Tripadvisor rating for this property
Horseshoe
The hotel is fabulous with beautiful rooms and amenities. The staff is very friendly and helpful with any questions, concerns or needs that you may have. The dining is great at any of the restaurants...More
RodneyS1318
The hotel is fabulous with beautiful rooms and amenities. The staff is very friendly and helpful with any questions, concerns or needs that you may have. The dining is great at any of the restaurants located within the hotel/casino.
Tripadvisor rating for this property
casino resort
room was nice, clean & larger than most & employees were friendly, sad part we were there when the town had to close due to the Coronavirus, but I would definitely recommend here once everything gets...More
Karen C
room was nice, clean & larger than most & employees were friendly, sad part we were there when the town had to close due to the Coronavirus, but I would definitely recommend here once everything gets back to normal & re-opens
Tripadvisor rating for this property
Very rude and unprofessional valet and table dealers.I was treated with no respect or dignity for their job.
My worst review for this casino ever. Because as I was enjoying my favorite table game (Craps)I was rudely taunted and unprofessionally told that I don't mean nothing to two certain dealers. On...More
robertjT2810HU
My worst review for this casino ever. Because as I was enjoying my favorite table game (Craps)I was rudely taunted and unprofessionally told that I don't mean nothing to two certain dealers. On, March 11,2020,at table #408,during the day shift, Angela and Karl were being very rude and disrespectful. I literally had to argue with these two particular dealers about paying attention to the game, instead of discussing personal issues at the table with the guest. They both told me that I can "either shut the f*** up and play or leave the table." After which, I complained to a female pit boss that told Angela she could leave the table and go to another. She insisted on staying at the table to continue to make me uncomfortable. This was enough for me to know that I am not an appreciated customer, due to such rude audacity by someone with such discontent for the my entertainment and leisure hobby. Also, I was rudely disrespected by a valet attendant and the supervisor (Wesley) one Sunday afternoon, when I was leaving your establishment. I don't feel comfortable,as a disable veteran,with an amputated right leg having to be told to "go get your car your damn self." And no rectification by the supervisor on this shift. I am a very dissatisfied customer that will not return to your establishment until I can have these two separate situations rectified. Thanking you in Advance, Robert Jackson.
Tripadvisor rating for this property
Horseshoe Casino bossier City, LA
Our trip to The Horseshoe in Bossier City, LA March 2020. The rooms were very nice, room service is excellent. Very nice Casino. The employees are always friendly. I would recommend this Casino to...More
whitmire2961
Our trip to The Horseshoe in Bossier City, LA March 2020. The rooms were very nice, room service is excellent. Very nice Casino. The employees are always friendly. I would recommend this Casino to everyone.
Tripadvisor rating for this property
Great Service
Top notch service. I would differently recommend recommend Horse Shoe to anyone. Beautiful and clean rooms. Front desk staff was super friendly and welcoming. The Buffett staff was so kinda and...More
smcole602
Top notch service. I would differently recommend recommend Horse Shoe to anyone. Beautiful and clean rooms. Front desk staff was super friendly and welcoming. The Buffett staff was so kinda and friendly and went above and beyond to serve us.