Horseshoe Bossier City Hotel & Casino 

Staff including, registration, security and buffet were all very friendly and helpful. Room clean and nice size. However, was supposed to be a no -smoking room and smelled as though it had been smoked in or was very musty one. They did spray something and offer me to change rooms. Lost my wallet and security, David was very helpful to look for it and quickly get me a new room key. Only other problem I had was the $50 coupon for food could only be used at buffet because all other restaurants didn’t open until 5pm and could not be used at 24 hr cafe. This needs to be changed Also, since I had already eaten at buffet, I didn’t want that every meal, so I tried to get a ribeye and baked potato there since the steakhouse wasn’t opened, but was told I would have to buy the buffet n order the ribeye , about $14 extra. Woyldn’t Let me order steak n 2 sides or baked potato. Fries with cheese on them at 24hr cafe we’re awesome, had them twice. Would have been nice to use coupon there.

Horseshoe casino was a great place for a quick turnaround trip with love one. Entertainment was great and slots was loose today. Table game wasn't that great but had fun anyway. I will definitely come back to Horseshoe Casino.

Place is awesome. Room service is superb. Staff is friendly in every aspect. Top notch valet services. Fun gaming. I wont stay anywhere else when Im in Bossier. They have the best and friendliest staff and dedicated works ive ever seen. They have it going on! Again, it's Awesome!

Listed online as a four star hotel. Not like any other "nicer" hotel properties I've visited. Our 'non-smoking' room smelled badly of smoke. Overflowing trash cans in common areas. Less than considerate staff.

Stayed at hotel. Very pleasant and comfortable. Casino was fun as well. Overall nice trip but would like to see newer slots on the floor. Great place for a weekend getaway and their comps are better then most.