Horseshoe Bossier City Hotel & Casino 

My husband and I love the Horseshoe. The slots are fun, loose and they are always adding new ones! Normally all of the employees are extremely friendly and helpful. But this last stay there was one security person working the entrance to the casino who normally checks for ID that was rude and not helpful at all! We spoke to her and she was very rude and barely recognized that we spoke. We will not let one bad apple ruin our fun, we will be back!

Excellent service and positive experience, big name artists is a small area adds value. I visit often and continue to have positive experiences with bot friends and family. I will continue to visit this property.

very nice room, not close to the elevator which was requested, but we dealt with it. reasonably close to casino, nice view from room, left too much money at the casino.but enjoyed our stay. Burger place had great taco pizza and breakfast french toast burrito was out of this world.

The hotel was convenient to the casino. The room appeared to be clean with no smell of smoke. The casino itself is dated and smoky . This is a casino built on a barge. The hotel and and the rest of the facility are on land. The parking garage is still filthy so bad I regretted having to pull my suitcase on wheels on it. The buffet is not as good as it used to be. Really downhill. All of the shrimp had been cooked to death causing the shells to be difficult to impossible to peel off. The real kicker is the resort fee. $20 plus for a pool that is not open, so so internet , parking which is free for gamblers anyhow. Oh, the front desk and housekeeping never did answer the phone.

we enjoy going because we know we are going to be treated very well. the rooms are wonderfully comfortable and, so far, have everything we have needed. the staff all go above and beyond. we WILL be back.