Horseshoe Bossier City Hotel & Casino 

We ate at Jacks steak house food and service was excellent , the rooms specious rooms are clean and a larger variety slots that are fun!!!! Friendly and helpful staff. It was a wonderful weekend trip!

Horseshoe is a good property but beware they want high rollers only mid to low range gamblers will not be treat that well you are only a card to them I go to there hotels at least once a month and am diamond and to them I am nothing because I don’t give them enough every trip but give more than most over the course of the year

First room assigned to us was located literally attached to the main maids service room with a horrible squeaking door and it smelled bad! Second room was better location but still smelled old and musty. The bathroom had quite a bit of mold..never okay. The waitress at the Burger bar could not have had a poorer attitude and cared less about customer service. The casino had one Let it ride table and both dealers (we stayed/played through in Hope's of things changing) had terrible attitudes and you didn't need a clue to know they didnt live their jobs...nothing fun about playing at a table with a dealer that sucks! Numerous slot machines out of service or wouldn't accept Bill's and forget about quick drink service regardless of how high you tried to tip for incentive to pick up their step. Seriously disappointed

The food and service were excellent in both the casino and buffet. I have stayed at the hotel on previous occasions and the rooms are nice and clean. I highly recommend this casino as the top casino in Bossier City.

Love the atmosphere and the overall cleanliness. Could use more security throughout the parking area for safety concerns. I tend to travel late so l would feel more comfortable knowing there is more protection.