The hotel itself was nice and clean. The problem was upon checkout. I noticed there was a substantial charge on our checkout folio. When I inquired about this $300+ charge, the woman at checkout could not account for the reason for the charge. Additionally, there was no one available that could rectify the error. The woman took our bill and proof this charge wasn’t ours, made a copy and sent it to whomever was to fix it. We did get a call saying they would fix the charge, however, after 14 days, the pending charge only increased and posted to our credit card. After 2 weeks, we are still waiting for someone at the hotel to correct the charge to our credit card. We called back and spoke with the same woman at the front desk who said she thought it had already been taken care of and apologized and stated she would have someone reverse the charge today. I will update this review as to whether or not that happens. Warning, if you stay here make sure you keep all records. Had we thrown away our receipts we wouldn’t have proof those charges weren’t ours other than our credit card statement.