Horseshoe Bossier City Hotel & Casino 

Wonderful hotel, very courteous staff, nice casino. Will most definitely stay again when in this area. Was impressed that mine and my wives Total Rewards status was upgraded for being retired military. These little things are big in my decisions on where I stay

I took my little family to Bosier City Louisiana for the beginning of spring break and had a wonderful time! Check in was smooth and the staff at that time was very courteous. The room was clean and the tub was big enough to fit 2 adults! We never has to leave to find food or do I little shopping. Everything was all we hoped for.

room with a view was awesome and bed was so comfortable, customer service was outstanding. all employees greeted us and said thank you. The food at the burger place was not as friendly nor service was bad. took 45 mins to get our food and it was 60.00 and I did not get what I asked for. it was late but not busy. Waitress was not bad, she was distracted. got no plastic ware. and no dressing for my salad. My pork chops were over cooked and asked if non breaded pork chops because I was on the keto diet. that didn't happen so there was a meal left in my room that cost me way to much and I didn't eat. my husbands meal was raw bloody gross. will not go back again there.

clean friendly staff and rooms - large with a lot of space. good places to eat in hotel. casino needs a little up-date but very nice. I go to Vegas all the time and this hotel/casino is just as good as any in Naveda

The trip was the best. The hotel staff was amazing and the service employees really were detailed in cleaning the room. They were so good wrbleft a tip in the room for them every day they cleaned it immaculate. I love this place. Its where i go to be free and relax. The staff in the casino aka deealers are the most quintessential oart of the casino. They are more than customer service providers. They're like family by the time you leave.