Skip To Content

My Rewards|Sign Out

| Reward Credits:

Start of dialog window.
Close dialog window.
End of dialog window.
Play Online Now
Horseshoe Bossier City Reviews

 

Luxury King   

View All Rooms

 

Luxury 2 Queens  

View All Rooms

 

Premium King 

View All Rooms

Horseshoe Bossier City Reviews
Average Tripadvisor rating for Horseshoe Bossier Casino & Hotel
Average Rating Based on 9718 reviews
Horseshoe Bossier Casino & Hotel
Desperately needs updating
Horseshoe Bossier Casino & Hotel
Horseshoe desperately needs to be updated, especially their rooms. Our carpet had holes, the bathroom shower had mold or mildew where the tub meets the tile, poor toiletry selection. Even though we...More
- Marrick L
Horseshoe desperately needs to be updated, especially their rooms. Our carpet had holes, the bathroom shower had mold or mildew where the tub meets the tile, poor toiletry selection. Even though we requested non smoking, the room still smelled of smoke. Hate that it is still a casino you can smoke in. The restaurant was good.
If you have any concerns for cleanliness don’t stay here! We are well traveled and are extremely disgusted!
Horseshoe Bossier Casino & Hotel
We were here for an hour and a half and have to check out and leave. Room 1025 was incredibly dirty and incredibly unkept. My husband and I DO NOT recommend this hotel at all! Completely disappointed...More
- Jennifertoneyfogg
We were here for an hour and a half and have to check out and leave. Room 1025 was incredibly dirty and incredibly unkept. My husband and I DO NOT recommend this hotel at all! Completely disappointed and birthday plans completely ruined! $300 wasted!
Quick getaway
Horseshoe Bossier Casino & Hotel
Room was nice and large. Watch for add on fees. There’s a resort fee added to room cost so our $80 room was actually $129. Nice adult only pool. No coffee. You have to go to casino (walk to...More
- TexasGirl1011
Room was nice and large. Watch for add on fees. There’s a resort fee added to room cost so our $80 room was actually $129. Nice adult only pool. No coffee. You have to go to casino (walk to riverboat) or buy $3 weak coffee at restaurant downstairs. Nothing is close so your stuck on property unless you drive. Casino was clean but payouts not good. Lost our budgeted amount.
Worst
Horseshoe Bossier Casino & Hotel
This was the worst vacation/birthday I ever had.. The customer service was beyond terrible. They were rude and hateful. I didnt get the room that I was supposed to get.The bartender at the pool...More
- lacy g
This was the worst vacation/birthday I ever had.. The customer service was beyond terrible. They were rude and hateful. I didnt get the room that I was supposed to get.The bartender at the pool was the rudest person I have met. She came at me yelling for no reason. Plus kicked me out of the pool area after I have her my id to look at. So that I could prove I had a room. After that pool experience I packed up my stuff and left early.I will never be back or recommend this place.
Outstanding Employee
Horseshoe Bossier Casino & Hotel
My wife and I stayed here recently and had a wonderful stay. Our room was awesome and we were greeted at the front desk by Ms. Kelly Tschopp. She was friendly and helpful from the moment she...More
- 77379
My wife and I stayed here recently and had a wonderful stay. Our room was awesome and we were greeted at the front desk by Ms. Kelly Tschopp. She was friendly and helpful from the moment she encountered us. She followed up with a nice card after we returned home. Lots of folks in the entertainment/hospitality industry could learn a lot from this exceptional lady!
Horseshoe Bossier Casino & Hotel
Tripadvisor rating for this property
Desperately needs updating
Horseshoe desperately needs to be updated, especially their rooms. Our carpet had holes, the bathroom shower had mold or mildew where the tub meets the tile, poor toiletry selection. Even though we...More
Marrick L
Horseshoe desperately needs to be updated, especially their rooms. Our carpet had holes, the bathroom shower had mold or mildew where the tub meets the tile, poor toiletry selection. Even though we requested non smoking, the room still smelled of smoke. Hate that it is still a casino you can smoke in. The restaurant was good.
Tripadvisor rating for this property
If you have any concerns for cleanliness don’t stay here! We are well traveled and are extremely disgusted!
We were here for an hour and a half and have to check out and leave. Room 1025 was incredibly dirty and incredibly unkept. My husband and I DO NOT recommend this hotel at all! Completely disappointed...More
Jennifertoneyfogg
We were here for an hour and a half and have to check out and leave. Room 1025 was incredibly dirty and incredibly unkept. My husband and I DO NOT recommend this hotel at all! Completely disappointed and birthday plans completely ruined! $300 wasted!
Tripadvisor rating for this property
Quick getaway
Room was nice and large. Watch for add on fees. There’s a resort fee added to room cost so our $80 room was actually $129. Nice adult only pool. No coffee. You have to go to casino (walk to...More
TexasGirl1011
Room was nice and large. Watch for add on fees. There’s a resort fee added to room cost so our $80 room was actually $129. Nice adult only pool. No coffee. You have to go to casino (walk to riverboat) or buy $3 weak coffee at restaurant downstairs. Nothing is close so your stuck on property unless you drive. Casino was clean but payouts not good. Lost our budgeted amount.
Tripadvisor rating for this property
Worst
This was the worst vacation/birthday I ever had.. The customer service was beyond terrible. They were rude and hateful. I didnt get the room that I was supposed to get.The bartender at the pool...More
lacy g
This was the worst vacation/birthday I ever had.. The customer service was beyond terrible. They were rude and hateful. I didnt get the room that I was supposed to get.The bartender at the pool was the rudest person I have met. She came at me yelling for no reason. Plus kicked me out of the pool area after I have her my id to look at. So that I could prove I had a room. After that pool experience I packed up my stuff and left early.I will never be back or recommend this place.
Tripadvisor rating for this property
Outstanding Employee
My wife and I stayed here recently and had a wonderful stay. Our room was awesome and we were greeted at the front desk by Ms. Kelly Tschopp. She was friendly and helpful from the moment she...More
77379
My wife and I stayed here recently and had a wonderful stay. Our room was awesome and we were greeted at the front desk by Ms. Kelly Tschopp. She was friendly and helpful from the moment she encountered us. She followed up with a nice card after we returned home. Lots of folks in the entertainment/hospitality industry could learn a lot from this exceptional lady!