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Horseshoe Bossier City Reviews

 

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Horseshoe Bossier City Reviews
Average Tripadvisor rating for Horseshoe Bossier City
Average Rating Based on 9652 reviews
Horseshoe Bossier City
Gone downhill
Horseshoe Bossier City
I was very disappointed. I called ahead to see if they had a hot tub. When I arrived they advised to use the hot tub you had to pay $250 to rent a cabana. Then in the casino they have merged with...More
- Jerry H
I was very disappointed. I called ahead to see if they had a hot tub. When I arrived they advised to use the hot tub you had to pay $250 to rent a cabana. Then in the casino they have merged with ElDorado and no longer providing comps for food during the visit. I am hoping to get rooms at Margaritaville in the future since they appear to be the only Hotel/Casino in Shreveport that will provide comps. Played about an hour and was comped $60 in food.
DIRTY
Horseshoe Bossier City
Booked a two queen bed room, got into room about 9:30 pm, pulled sheets back and couldn’t believe what we seen! Stains, dirt, hair, bed bugs!! Completely disgusting. We of course complained, they...More
- 52bryanw
Booked a two queen bed room, got into room about 9:30 pm, pulled sheets back and couldn’t believe what we seen! Stains, dirt, hair, bed bugs!! Completely disgusting. We of course complained, they moved us to a “better” room and offered a $50 discount. Upon check out they asked us how was our stay? WTH! Obviously they are clueless and we did not get the room credit we were promised. Tried calling Mgmt, numerous times, of course no one could help us. I would steer clear of this place!
Nice stay
Horseshoe Bossier City
This was a trip to my daughters house in Texas-stopped for an overnight. The Steak House was the Best -great service and great food! The slots in the Casino were loose and fun. Overall I would...More
- 810Debbie
This was a trip to my daughters house in Texas-stopped for an overnight. The Steak House was the Best -great service and great food! The slots in the Casino were loose and fun. Overall I would recommend this place to everyone!
Just ok
Horseshoe Bossier City
Too expensive for a weeknight, no turndown service and no trash can in the room. Everyone was nice.. too many locals in the casinos getting drunk and betting 10 cents. Several times I was blocked...More
- ngarland1977
Too expensive for a weeknight, no turndown service and no trash can in the room. Everyone was nice.. too many locals in the casinos getting drunk and betting 10 cents. Several times I was blocked from playing by someone who was reserving that machine while they were playing other machines! We went to Eldorado and the gaming floor was so much nicer and it’s non smoking! Going to stay there next time!
Dirty Mess
Horseshoe Bossier City
Place was disgusting - room was filthy - drawers out on floor - called down twice but no answer . I’m pretty sure I have bug...More
- Chas2469
Place was disgusting - room was filthy - drawers out on floor - called down twice but no answer . I’m pretty sure I have bug bites. Dirty towels in the hallway in front of my room - there for over 20 hours and not sure where they even came from
Horseshoe Bossier City
Tripadvisor rating for this property
Gone downhill
I was very disappointed. I called ahead to see if they had a hot tub. When I arrived they advised to use the hot tub you had to pay $250 to rent a cabana. Then in the casino they have merged with...More
Jerry H
I was very disappointed. I called ahead to see if they had a hot tub. When I arrived they advised to use the hot tub you had to pay $250 to rent a cabana. Then in the casino they have merged with ElDorado and no longer providing comps for food during the visit. I am hoping to get rooms at Margaritaville in the future since they appear to be the only Hotel/Casino in Shreveport that will provide comps. Played about an hour and was comped $60 in food.
Tripadvisor rating for this property
DIRTY
Booked a two queen bed room, got into room about 9:30 pm, pulled sheets back and couldn’t believe what we seen! Stains, dirt, hair, bed bugs!! Completely disgusting. We of course complained, they...More
52bryanw
Booked a two queen bed room, got into room about 9:30 pm, pulled sheets back and couldn’t believe what we seen! Stains, dirt, hair, bed bugs!! Completely disgusting. We of course complained, they moved us to a “better” room and offered a $50 discount. Upon check out they asked us how was our stay? WTH! Obviously they are clueless and we did not get the room credit we were promised. Tried calling Mgmt, numerous times, of course no one could help us. I would steer clear of this place!
Tripadvisor rating for this property
Nice stay
This was a trip to my daughters house in Texas-stopped for an overnight. The Steak House was the Best -great service and great food! The slots in the Casino were loose and fun. Overall I would...More
810Debbie
This was a trip to my daughters house in Texas-stopped for an overnight. The Steak House was the Best -great service and great food! The slots in the Casino were loose and fun. Overall I would recommend this place to everyone!
Tripadvisor rating for this property
Just ok
Too expensive for a weeknight, no turndown service and no trash can in the room. Everyone was nice.. too many locals in the casinos getting drunk and betting 10 cents. Several times I was blocked...More
ngarland1977
Too expensive for a weeknight, no turndown service and no trash can in the room. Everyone was nice.. too many locals in the casinos getting drunk and betting 10 cents. Several times I was blocked from playing by someone who was reserving that machine while they were playing other machines! We went to Eldorado and the gaming floor was so much nicer and it’s non smoking! Going to stay there next time!
Tripadvisor rating for this property
Dirty Mess
Place was disgusting - room was filthy - drawers out on floor - called down twice but no answer . I’m pretty sure I have bug...More
Chas2469
Place was disgusting - room was filthy - drawers out on floor - called down twice but no answer . I’m pretty sure I have bug bites. Dirty towels in the hallway in front of my room - there for over 20 hours and not sure where they even came from