The staff is very helpful and quick to address any situation. I am an over the road truck driver so unfortunately I can not speak on behalf of the hotel portion. However I can tell you that there is plenty of parking, great security both inside and outside of the casino. The facilities are very clean and we'll kept. There is a great selection of both slot machines and table games. The overall experience is amazing and I definitely look forward to my next visit to the horsHorse. I was there for 2 days, I'm hoping I can make my next stay longer.