Horseshoe Council Bluffs Casino

Love the casino. The employees are very friendly. My spouse and I spend a lot of time and money here. Normally, I don’t drink much alcohol,but I was at Whiskey Roadhouse Friday night for a show. I ordered a margarita. Salt, for some reason? Was unavailable. I didn’t think too much of it. I was at the casino this morning. I ordered a Bloody Mary. Not bad tasting, made from a mix. I received a very flimsy plastic cup, filled with mostly ice, no garnish, not even an olive. $8. I know Covid and all, but come on. I don’t mind paying for a drink, but don’t like being ripped off.

no steak house open to walk ins, was told on the phone had 2 steak houses, only one and they were booked for 2 days. over priced room, bed was terrible hard, pillows were 18x18 sofa pillows terrible night sleep.

There seemed to be quite a few bonus spins because there were "music" sounds being heard often and people would give a happy shout. We will go there again soon.

One of the restrooms has been under repair for over a year, only one place to eat with a “limited” menu besides the steakhouse. The sports book has no place to eat or drink. Ameristar is a far better choice. When the casinos in Omaha open I hope they visit this dump and take note in where they can pull customers from.

Never would I ever believe a hotel with the name Cesars would be of sure poor overall issues.First the staff really hates there jobs, other than the bellman the staff continuously showed and expressed the over worked conditions.The hotel itself was very dirty and poorly maintained, the rooms the common areas inside and out.The rooms were so bad from the smell and the lack of maintence, We had to change rooms twice because of either smell or the sheets were stained really bad. I would assume the housekeeping dept. would have a person to inspect the rooms before renting, in this case not.The outside of the hotel looked like a constuction zone with concrete baricades every were with no signs of work, we assumed maybe for the concert venue. Overall it felt like a Days Inn.