Horseshoe Council Bluffs Casino

In the middle of playing wheel of Fortune and about to collect on a jackpot the machine “randomly “spazzed out and blanked out then restarted only to take all of my money. It really wasn’t about the money it was the fact of the matter that once the machine saw I was on a roll and almost hit a jackpot it restarted itself. Go to any casino other than this one totally disappointed in the whole Caesars experience in the Omaha area. Oh well we are on our way to Ameristar

So the you see has been broken for 2 years and all they do is put the trash can over it ! I have said something to management several time and they said leave ! So today I said I was not coming back till they fixed it and management said good buy and don't come back so that's what I'm going to do !! And I will tell everyone and post it every where I can they treat me like that and I will return the favor!!!!!!

Stayed at the RV portion of the casino without any issues, actually the security checked on us by phone to make sure that we were OK since we were two eldery woman traveling alone. The showers were clean and security also purrused the parking lot several times a night which eased our minds. With regard to the bartender with the long dark hair.........your attitude "Sucked" and if service industry is not to your liking I sugguest you get another job. I asked the manager when I was checking out what her name was and he said he did not know. So much for checking into the problem. .I would stay there again just make sure you have your own happy hour somewhere else.

Love the casino. The employees are very friendly. My spouse and I spend a lot of time and money here. Normally, I don’t drink much alcohol,but I was at Whiskey Roadhouse Friday night for a show. I ordered a margarita. Salt, for some reason? Was unavailable. I didn’t think too much of it. I was at the casino this morning. I ordered a Bloody Mary. Not bad tasting, made from a mix. I received a very flimsy plastic cup, filled with mostly ice, no garnish, not even an olive. $8. I know Covid and all, but come on. I don’t mind paying for a drink, but don’t like being ripped off.

no steak house open to walk ins, was told on the phone had 2 steak houses, only one and they were booked for 2 days. over priced room, bed was terrible hard, pillows were 18x18 sofa pillows terrible night sleep.