Horseshoe Hammond

We came from Vegas to visit family in Milwaukee. Then drove to stay at Caesar Juliate for 2 nights free and then visit Horseshoe Casino. We are Seven Stars, visited the 7-Star Lounge. It opens at 4 PM We were the only one there. We ordered Hambuger and Taco. TYhey were good. The waitress never came to ask if everything was OK. Did not takeaway dirty dishes. Did not ask if we need more drinks. She just hang around the Bar. She needs to be retrained. This is the service we received at the Seven Star Lounge- Bad.There are 9/6 Jack or Better video Poker machine in the high limit area. The other machines are mostly 8/5. The minimum bet at the crap table is $15. Did not check the Blackjack tables. Ate at the Chinese Noodle place inside the High Limit room. The prioce is reasonable. Chow Fun is about $12. Shrimp and vegetable is $15 and portion was small. They serve authentic Cantonese food.

Those who have nothing to do but complain, just complain. casino is great. Staff is great we love it

My first time visiting a casino. The people were very nice and they had many blackjack tables and dice games available as well as penny and quarter slot machines. It is a very nice and clean environment. They also have great food and drinks here as well. Smoking is allowed inside just be sure to ask for an ashtray.

I love the Horseshoe in Hammond! I pretty much love all the Caesar's/Harrah's properties I've been to, but this place is special! I haven't been for a while due to COVID-19 and was reluctant to come because I was scared of being indoors with so many people and also because the poker room isn't open during the pandemic, but am I glad I made the trip!! They have a bunch of new slots and the action was fantastic!! I even hit a jackpot. I've had such a great time, I have been back a few times since Christmas.They aren't allowing smoking on the casino floor, which I know will appeal to a lot of people. I do smoke, but didn't find it to be a problem as there are designated smoking areas. Even though I smoke, I have to say, it did make it seem healthier without all the smoke. Also, the screening process as you go in and the fact that everyone is wearing their masks (and there are plenty of employees on the floor making sure everyone is safe) really made me feel at ease. I probably felt safer here than at most gas stations, retail stores or other public places where wearing the mask is not enforced. But the main thing is the games!! The excitement is still here and all the new games are fantastic. The promotions are great for being part of their rewards club and there's no better time to go and work on that diamond status!!! The perks really are worth it!! And did I mention I hit a jackpot?! I saw a lot of people winning, so I know it wasn't just me :)Go - have a great time and maybe even win some money!!!

They charged me $6.42 for 2 12 ounce cans of Pepsi at 360 pizza. Pop is usually free but because of Covid the pop machines are shut off. Really bogus in my opinion.