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Horseshoe Hammond
Horeseshoe Hammond Reviews
Average Tripadvisor rating for Horseshoe Hammond
Average Rating Based on 15730 reviews
Horseshoe Hammond
Overall Good
Horseshoe Hammond
Casino floor is BIG (for Chicago area) and spread out with lots of space. It's showing signs of wear and tear, a little dingy in some areas, but growing old gracefully and overall it's fairly clean...More
- B1553HF
Casino floor is BIG (for Chicago area) and spread out with lots of space. It's showing signs of wear and tear, a little dingy in some areas, but growing old gracefully and overall it's fairly clean and comfortable. Restrooms seem to receive proper frequent attention. Smoking and non-smoking areas are adjacent and not enclosed so there's little relief if you can't stand smoke. Maybe it's Covid, but there are no drink servers here, strictly get-your-own alcohol at the main bar or several smaller outposts (+ free attended pop, water, coffee stations), I don't drink so I can't comment on pricing. Main buffet is closed due to the times, but I ate there a couple years ago and it was pretty good tho not spectacular. Pizza, burger, gelato places on casino floor looked immaculate and inviting but I haven't tried any of them.I play slots. There are zillions of slots of all styles, many pretty new and many aisles of ancient well broken-in reel machines. I think I found a consistently generous one because in about a dozen visits I have won on that machine every single time - often matching my comped slot play! Left most times with $200+ without spending a dime of my own money. Many other machines are terrible or have very volatile hot/cold streaks. Comps were extremely good for awhile so I returned weekly or more for a couple months, otherwise a bit too far for me from NW Chgo subs and that $11.20 RT Skyway bridge toll is annoying as hell. Good luck!
Loved It
Horseshoe Hammond
Very Clean Casino& They Employees Are Clean,Beautiful Atmosphere &Great Hotel& Food Vendors,Everytime I Come Home,I Make It My Business To Go There!!More
- yculver28
Very Clean Casino& They Employees Are Clean,Beautiful Atmosphere &Great Hotel& Food Vendors,Everytime I Come Home,I Make It My Business To Go There!!
Ok
Horseshoe Hammond
The hotel itself looks nice as you walk in. There were nice shops but everything was closed so didn't get to enjoy those. I wasn't fond of the casino layout. 3 stories not a lot of good slot games...More
- Wellsfamilyfun
The hotel itself looks nice as you walk in. There were nice shops but everything was closed so didn't get to enjoy those. I wasn't fond of the casino layout. 3 stories not a lot of good slot games that i liked. A little on the high side for all the slots. The room was nice and big and tub/shower was nice and big. Great water pressure but definitely needed updated. The toilet didn't work right it wouldn't fill with water we had to use a trash can and water from tub to flush it at times. The side of the tub panel was really loose the caulk around tub was nasty. The beds were clean and comfortable. The bathroom sink got clogged. We fixed it. So definitely room for improvements. Beautifully view from top floor though. Room number 1829 for management to address issues.
Treated like a criminal
Horseshoe Hammond
Horseshoe Hammond is a terrible establishment with horrible customer service. I was using the ATM at the Hammond location. I have very long nails and I used a pair of scissors to remove my atm card...More
- U5270ZAdenises
Horseshoe Hammond is a terrible establishment with horrible customer service. I was using the ATM at the Hammond location. I have very long nails and I used a pair of scissors to remove my atm card from the atm machine. I was asked to leave because I used my scissors to remove my atm card. I have frequented the Hammond casino for more that than 18 years. I will never set foot in this racist establishment ever again
Good to be back, but needs work.
Horseshoe Hammond
After being closed for 3 months you would think they could have someone do some preventative maintenance on the video poker machines and the hydraulics on the seats. The keys on the machines would...More
- JAMES O
After being closed for 3 months you would think they could have someone do some preventative maintenance on the video poker machines and the hydraulics on the seats. The keys on the machines would either stick or not function at all. Many of the seats would not move up or down. Still, one of the best casinos in the area, particularly when the buffet reopens.
Horseshoe Hammond
Tripadvisor rating for this property
Overall Good
Casino floor is BIG (for Chicago area) and spread out with lots of space. It's showing signs of wear and tear, a little dingy in some areas, but growing old gracefully and overall it's fairly clean...More
B1553HF
Casino floor is BIG (for Chicago area) and spread out with lots of space. It's showing signs of wear and tear, a little dingy in some areas, but growing old gracefully and overall it's fairly clean and comfortable. Restrooms seem to receive proper frequent attention. Smoking and non-smoking areas are adjacent and not enclosed so there's little relief if you can't stand smoke. Maybe it's Covid, but there are no drink servers here, strictly get-your-own alcohol at the main bar or several smaller outposts (+ free attended pop, water, coffee stations), I don't drink so I can't comment on pricing. Main buffet is closed due to the times, but I ate there a couple years ago and it was pretty good tho not spectacular. Pizza, burger, gelato places on casino floor looked immaculate and inviting but I haven't tried any of them.I play slots. There are zillions of slots of all styles, many pretty new and many aisles of ancient well broken-in reel machines. I think I found a consistently generous one because in about a dozen visits I have won on that machine every single time - often matching my comped slot play! Left most times with $200+ without spending a dime of my own money. Many other machines are terrible or have very volatile hot/cold streaks. Comps were extremely good for awhile so I returned weekly or more for a couple months, otherwise a bit too far for me from NW Chgo subs and that $11.20 RT Skyway bridge toll is annoying as hell. Good luck!
Tripadvisor rating for this property
Loved It
Very Clean Casino& They Employees Are Clean,Beautiful Atmosphere &Great Hotel& Food Vendors,Everytime I Come Home,I Make It My Business To Go There!!More
yculver28
Very Clean Casino& They Employees Are Clean,Beautiful Atmosphere &Great Hotel& Food Vendors,Everytime I Come Home,I Make It My Business To Go There!!
Tripadvisor rating for this property
Ok
The hotel itself looks nice as you walk in. There were nice shops but everything was closed so didn't get to enjoy those. I wasn't fond of the casino layout. 3 stories not a lot of good slot games...More
Wellsfamilyfun
The hotel itself looks nice as you walk in. There were nice shops but everything was closed so didn't get to enjoy those. I wasn't fond of the casino layout. 3 stories not a lot of good slot games that i liked. A little on the high side for all the slots. The room was nice and big and tub/shower was nice and big. Great water pressure but definitely needed updated. The toilet didn't work right it wouldn't fill with water we had to use a trash can and water from tub to flush it at times. The side of the tub panel was really loose the caulk around tub was nasty. The beds were clean and comfortable. The bathroom sink got clogged. We fixed it. So definitely room for improvements. Beautifully view from top floor though. Room number 1829 for management to address issues.
Tripadvisor rating for this property
Treated like a criminal
Horseshoe Hammond is a terrible establishment with horrible customer service. I was using the ATM at the Hammond location. I have very long nails and I used a pair of scissors to remove my atm card...More
U5270ZAdenises
Horseshoe Hammond is a terrible establishment with horrible customer service. I was using the ATM at the Hammond location. I have very long nails and I used a pair of scissors to remove my atm card from the atm machine. I was asked to leave because I used my scissors to remove my atm card. I have frequented the Hammond casino for more that than 18 years. I will never set foot in this racist establishment ever again
Tripadvisor rating for this property
Good to be back, but needs work.
After being closed for 3 months you would think they could have someone do some preventative maintenance on the video poker machines and the hydraulics on the seats. The keys on the machines would...More
JAMES O
After being closed for 3 months you would think they could have someone do some preventative maintenance on the video poker machines and the hydraulics on the seats. The keys on the machines would either stick or not function at all. Many of the seats would not move up or down. Still, one of the best casinos in the area, particularly when the buffet reopens.