Horseshoe Tunica Hotel & Casino

hotel room large-clean and adequate seating-at casino floor-beverage service poor-not properly maned-also some of the slot machines take for ever to accept your player card-but once you ask for service-ok

Machines were outdated, most everything was reel play. I had to go to neighboring casinos to find anything to play. I don't think that I will be visiting this casino again. I wasn't that impressed enough to make the trip again.

When we booked the hotel the only type of room available was a smoking room. The hotel smelled of stale smoke. The bed in the room was hard and uncomfortable. The size of the room was nice. The bathroom was large and had a big size tub/shower. You just had to be careful getting in and out because it was high. We had room service one day. They were very prompt and the club sandwich was good. The casino was smokey. I think everyone there was smoking. The Diamond Lounge was large and had comfortable chairs and couches to watch tv. A nice gas fireplace gave a warmth to the atmosphere. If you are a non-smoker Horseshoe Tunica is not for you.

Had someone beating on the door at 4:00am. Woke us up after only couple hours sleep. Never got back to sleep. Bad trip for a Birthday. Got over there about 7:00pm and checked in and after walking forever to get to our room, neither key would open the door. Then went down gonna eat and the kiosk was broken to where I was gonna get meal comps. So went to table gaming area and talk to pit boss and after her checking she said I had been to their properties in quite some time. I told her I had just stayed four days in Las Vegas in mid December and stay at Caesars and played there everyday. They said that didn't count. I ask if they was not part of Caesars and they said yes. I said why is it that y'all comped me a room on Friday and said I could also have Saturday but you couldn't comp me two buffets? Made for a very bad visit. I paid for our buffet out of my pocket. And was so upset I was in no mood to gamble so we walked around and walked across the street until about 11:30 at which time we returned to the room and watched a movie for couple hours then tried to get some sleep only to be waken buy some vigorously pounding on our door. I thought the was tearing down the door and coming in. I hollered and they quit and I guess they left.

My first visit to horseshoe, we had a wonderful experience. Lots of slots, my favorite table game (3card poker), great food, you must try the 8 oz. Burgers. The staff was great, I will highly recommended, to all family and friends.