Horseshoe Tunica Hotel & Casino

Horseshoe knew a month in advance that I would be staying at their casino. When I arrived numerous people could not check in. The check in staff MSMITH2 had a nasty attitude. The worse part is if you were not a Five Star Member you had to wait in line for instance if I was in line at 3:00 and if Five Star Members walked up, I had to stay in line until they checked in first. Horseshoe and it's service is extremely unprofessional. I could not shower the next morning because the toilet and tub was flooded from the room next door.

Awesome room, excellent food either at Buffet or JBs food is great. Action is fun and exciting. Staff is very friendly.

We always enjoy our visits here. The rooms are nice and spacious and housekeeping is wonderful. I have found some good bargains in the shops they are. Wide variety of gaming available and my husband really enjoys the table games. The food at the buffet is delicious and the burgers are great at the burger place. Jack Binion steakhouse is one of the best steak houses I’ve ever eaten in during my travels. The nightly music they have there is very good and provides a nice break with some good music.

Rooms and service was great. Comp program is very good, Gaming offered a good variety and payout were great. They offered free meals after you have 25 credit points, lunch or dinner. They have a very good comp program.

staff was very friendly and courteous. our stay was very enjoyable. why does have to be 200 characters if you can give your review in less, the buffet was excellent, valet parking was very covenient, gif shop was pricey, slots were loose for tunica.