Horseshoe Tunica Hotel & Casino

After driving for 13 hrs, we checked in. Our "deluxe" room was anything but deluxe. The room was not clean, and the shower would not completely turn off. Went to the casino floor to play a bit before going to bed. The casino was filthy. Went down in the morning and it was clean, but felt that it should be clean 24 hrs. A casino host contacted me to see if everything was ok. After explaining everything, she moved us to a bigger room. It was very nice, so all in all, efforts were made to make our stay nicer. The Friday night seafood buffet was great. No complaints, except that when a server picked up my 93 yr old mother's plate, she made a nasty comment about "wasted food". That left a bad taste in my mouth. Other staff members were very friendly. All in all our stay was ok.

Great music and food. The staff is wonderful! Move over las Vegas, Tunica's the best!! The steakhouse had the best food I've had in quite a while. Very attentive staff! I'll be back soon, I'm looking forward to another great trip to Horseshoe Tunica!!

Dirty and not kept up like it used to be rooms in old part of hotel not kept up very well. Front desk at check in wasn’t very friendly she didn’t like that we wanted room cleaned daily so we ended up in the old part of hotel and the farthest from elevators. The binions steak house was excellent and service was equally as delicious good.

My overall experience was fair. The employees were very nice, but not tooo helpful.There are no coffeepots in the rooms. They did give vouchers for free coffee at Starbucks, but you needed to get dressed to get your morning coffee. Also, did not have a 24 hr coffee shop. There is a self order restaurant with a limited menu. There are no shuttle services to get to town. You have to Uber or take a taxi, which isn't cheap and no car rental nearby. Overall the hotel-casino is old. I will not be going back there again.

Several women and I go twice a year for a girl trip, we always stay at the Horseshoe. It is clean, the employees are really nice, and we feel so safe there. The rooms are nice and the restaurants are very good.