Horseshoe Tunica Hotel & Casino

Excellent stay. Hotel accommodations very nice and concierge service that checks to make sure you are satisfied with everything. Gaming area clean and variety of games to choose from. It is a far difference from previous visits. Thanks Harrahs.

room was nice and comfortable ,the bed was great the staff were warm and welcoming we ask for more pillows they brought them right away,We stay again and we always recommend our friends and family to stay there

The room was clean and comfortable. The staff was very friendly. The best part was the breakfast and seafood buffets. We went to the Credence Clearwater Revisted concert at Bluesville. Great concert. We will be staying here again.

Awesome, thanks for making our trip so enjoyable! Great family time. Delicious Food, polite staff, all this was much appreciated.Hope to return soon. We live about 3 1/2 hours away, but the drive is great. From the time we drove up for valet parking until we ask for someone to help with our luggage to check out our visit was very nice. Your staff must be commended for that top service we received by all.Thank you again.

We have stayed at Horseshoe many times. It's the best hotel in Tunica. We almost always stayed in a Premium room. This time we could only get a Deluxe Room on the second floor. The room was nice but the bathroom needed to be renovated. The shower/tub was old with dirty grout. The shower head was terrible with low water pressure and a weird shower spray. The water was only lukewarm. There was a shampoo dispenser mounted on the shower wall but because the shower is so narrow, we were each constantly bumping into it. The bathroom is too small for two people to use for getting ready in the morning. The bathroom had poor lighting and not enough light for putting on make-up. The bedroom area was too dark also; needed more lighting. Also, we had a problem one day of our stay. After being away from our room the entire day, we returned around 6:00pm to find that our room had not been cleaned/refreshed. We had no clean towels, the trash was full & we were out of toilet paper. We called Housekeeping and no one answered. We finally got in touch with the Front Desk after several tries and relayed our issue to a rude front desk attendant. We ended up talking in person to the Bell Captain, David, who immediately put us in contact with Loretta Snipes (Hotel Manager). Loretta was great. She arranged for our room to be cleaned that evening & it was done by the time we returned from dinner. Hats Off to both David & Loretta!!