Horseshoe Tunica Hotel & Casino

My wife and I paid $400 for the room. The only benefit was we did not have to drive to another hotel. However, it was not worth it. There were no amenities. The room which was an upgraded king appeared clean, but was infested with roaches. The room was extremely hot even after adjusting the thermostat as low as it would go. Overall we will not be returning, it was very disappointing.

my stay was fine i enjoyed the food which was excellent room was clean maybe when i return in july the buffet will be open my daughter was with me so i ate off of her the food was delicious again i had a very good time

The Horseshoe is a shadow of its old self. Dining options have become limited though Binions Steakhouse remains top shelf! The one great benefit of this location is the ability to order a drink from your slot machine and have it delivered to your location. The drink system is not operable on many machines and frequently your drink never arrives. Casino hosts are not available at check-out so do not expect your portfolio to be evaluated for comps.Several of the slots have diminished pay-offs compared with the next door casino. For example: 6 out of 7 pays 335 at Horseshoe and 400 at Gold Strike.Have an early flight? Good luck getting breakfast. There is no 24 hour eatery except the burger place next to the poker room. They said their grill was out of service and they were serving only fried food.Overall, it is just an example of a property in decline.

When we arrived at the hotel our air conditioner didn’t work. Not really a big deal because they moved us to another room. The second room we were in should not even be allowed to have guests in the room.The mattress was wore out. It literally had a sink hole in it. The pillows were lumpy and definitely not hotel grade. The room was dirty and the bathtub had a leaky faucet that was so annoying we had to sleep with the bathroom door shut. The next day we went to the lobby to tell them about the room and they offered to take the resort fee off the bill. We could’ve changed rooms for the 3rd time but chose not to bother with picking up all our stuff to move again since we were checking out the next morning. There is no way this room wasworth the nearly $400 it cost me for 2 nights and that was with comps. They was shut down for a while during Covid. They should have used this time to do deep cleaning and renovations.

We were seated immediately. That is the extent of our interaction with anyone! We sat there for 15 minutes and not one person came to take an order for drinks, say hello, or I will be right with you. We left and walked to 8 oz Burger. I had the Rueben. It was good. My husband had the crispy chicken with fries and liked it. We ordered and ate within 30 minutes.