Horseshoe Tunica Hotel & Casino

Food was very good. Service was excellent.Overall : house keeping needs to take a second look as they exit rooms.The staff looked like they were plentiful, just not doing a very good job.No entertainment muzak?

House keeping ( an African-American male) was really rude. They never verified late check out time. They continued with constant loud knocking and arguing until they woke me up and prevented me from going back to sleep.

The Room was very clean, bed was comfortable excellent wi-fi and tv. Staff were very courteous and helpful. Excellent service in the casino. The Seafood Buffet was one of the best we have had. Will probably come back next February.

Great time!! Outstanding service and super nice property. Rooms are spacious and nicely decorated. Beds were amazing!!! Large gaming area and huge buffet. Legends lounge has some quality entertainment. Well worth a visit.

First time staying here. Room was nice but the heater didn't work that well, we slept in our clothes the first night. Told the front desk but no one showed up till the next day. People that work there all seem miserable. My wife asked an associate where a particular game was and they said "just sit down and push buttons". The guard at the elevator made me show her my room key to get in the elevator even though she let several people before me go without asking for theirs. For some reason the sodas came out of the vending machine frozen solid, when we showed the front desk, they didn't believe us, I guess we wanted to con a$1.50 from them to make up for the money spent in the casino. I went to the Host desk to ask her a question and she sent me to the cashier which was"that way"as she pointed sending me away. The best part of the trip is when we went to Gold Strike, I got treated better there as a new player than as a multi-year diamond player at Ceasars.