Skip To Content

My Rewards|Sign Out

| Reward Credits:

Start of dialog window.
Close dialog window.
End of dialog window.
Play Online Now

Horseshoe Tunica is now open

View our restaurants and events pages for specific operating hours | Be prepared and view our Health and Safety Protocols, including our mask policy

Horseshoe Tunica Reviews

 

Standard DOuble Queen   

View All Rooms

 

Standard King  

View All Rooms

 

Premium King 

View All Rooms

Horseshoe Tunica Reviews
Average Tripadvisor rating for Horseshoe Tunica
Average Rating Based on 3885 reviews
Horseshoe Tunica
Poor contact
Horseshoe Tunica
I guess my first problem starts with being charged a resort fee that included free WiFi but then only having the option to pay for WiFi when trying to apply it. Don’t try to ask anyone over the phone...More
- Haley A
I guess my first problem starts with being charged a resort fee that included free WiFi but then only having the option to pay for WiFi when trying to apply it. Don’t try to ask anyone over the phone for help with that either because they won’t know. When I tried to call to inquire about my resort fee not actually including free WiFi I was transferred more than 10 times without any help. When I got to the billing department the woman I spoke with was very unhelpful and extremely unpleasant. I don’t mind paying a resort fee, I do every time I stay in Vegas, but I have an issue when it doesn’t actually include anything. Also, why would I need to make a local call in the middle of nowhere tunica? I could go on for days about how paper thin the walls were and hearing the man next door hack up secretions for hours every day and the countless times he was vomiting into the toilet all through the night.It will be M Life for next time, if only for customer service.
Recent stay
Horseshoe Tunica
I just wish when I ask for a room close to the elevator I did not have to walk down that hill due to leg issues. Other than that I enjoyed my stay n the food was good. Need more ashtrays n the casino...More
- 08Grammie
I just wish when I ask for a room close to the elevator I did not have to walk down that hill due to leg issues. Other than that I enjoyed my stay n the food was good. Need more ashtrays n the casino should be proud. I always come to horseshoe.
EAT BEFORE YOU ARRIVE
Horseshoe Tunica
We drove several hours to stay at this casino, so we were tired and hungry and just wanted to relax and get some good food. A few disappointments, not sure we would stay again. Employees were not...More
- MARKOWisconsin
We drove several hours to stay at this casino, so we were tired and hungry and just wanted to relax and get some good food. A few disappointments, not sure we would stay again. Employees were not unfriendly but indifferent--cared less if they could help. Food was BIG disappointment!! Self serve with styrofoam and plastic so cheap could not cut a bun. Covid is an excuse for POOR Service and menu selection because many casinos and other restaurants are doing great. Recommend eating before you arrive.
Room smelled cigarette smoke
Horseshoe Tunica
Room smelled of STRONG cigarette smoke. Just spent two days at this hotel and was thoroughly disgusted with the cigarette smoke smell in the room. Tried to change rooms and was told that I could not...More
- Lorne2021
Room smelled of STRONG cigarette smoke. Just spent two days at this hotel and was thoroughly disgusted with the cigarette smoke smell in the room. Tried to change rooms and was told that I could not do so because they were sold out both nights. They offered to spray the room which I gladly excepted, and a person came in and squirted some liquid three times on the carpet which did no good. Upon check out I complained to the check-in counter manager who offered to waive the resort fee but nothing else. I believe the fee for the room should have been waived in that we were not just unhappy with the room, it was totally unhealthy. We will never go back!
SHOCK
Horseshoe Tunica
I have visited some property of Harrah's and Caesar, and had a great experience, but I can't say that for Horseshoe Tunica. Some of of the Front Desk Staff, Casino Drink Server, and Total Rewards...More
- Crutigan
I have visited some property of Harrah's and Caesar, and had a great experience, but I can't say that for Horseshoe Tunica. Some of of the Front Desk Staff, Casino Drink Server, and Total Rewards Attendant were un professional. The rooms were dusty and certainly not clean with things behind the bed and unclean linens. I was very dissapointed , because it was my Mom's 75 Birthday and I was looking for positive memory. There are so negative things about this Resort, but I want to pinpoint, the positive things, the Supervisor in the Casino Drink Server, was very nice, and ensure we were treated with respect
Horseshoe Tunica
Tripadvisor rating for this property
Poor contact
I guess my first problem starts with being charged a resort fee that included free WiFi but then only having the option to pay for WiFi when trying to apply it. Don’t try to ask anyone over the phone...More
Haley A
I guess my first problem starts with being charged a resort fee that included free WiFi but then only having the option to pay for WiFi when trying to apply it. Don’t try to ask anyone over the phone for help with that either because they won’t know. When I tried to call to inquire about my resort fee not actually including free WiFi I was transferred more than 10 times without any help. When I got to the billing department the woman I spoke with was very unhelpful and extremely unpleasant. I don’t mind paying a resort fee, I do every time I stay in Vegas, but I have an issue when it doesn’t actually include anything. Also, why would I need to make a local call in the middle of nowhere tunica? I could go on for days about how paper thin the walls were and hearing the man next door hack up secretions for hours every day and the countless times he was vomiting into the toilet all through the night.It will be M Life for next time, if only for customer service.
Tripadvisor rating for this property
Recent stay
I just wish when I ask for a room close to the elevator I did not have to walk down that hill due to leg issues. Other than that I enjoyed my stay n the food was good. Need more ashtrays n the casino...More
08Grammie
I just wish when I ask for a room close to the elevator I did not have to walk down that hill due to leg issues. Other than that I enjoyed my stay n the food was good. Need more ashtrays n the casino should be proud. I always come to horseshoe.
Tripadvisor rating for this property
EAT BEFORE YOU ARRIVE
We drove several hours to stay at this casino, so we were tired and hungry and just wanted to relax and get some good food. A few disappointments, not sure we would stay again. Employees were not...More
MARKOWisconsin
We drove several hours to stay at this casino, so we were tired and hungry and just wanted to relax and get some good food. A few disappointments, not sure we would stay again. Employees were not unfriendly but indifferent--cared less if they could help. Food was BIG disappointment!! Self serve with styrofoam and plastic so cheap could not cut a bun. Covid is an excuse for POOR Service and menu selection because many casinos and other restaurants are doing great. Recommend eating before you arrive.
Tripadvisor rating for this property
Room smelled cigarette smoke
Room smelled of STRONG cigarette smoke. Just spent two days at this hotel and was thoroughly disgusted with the cigarette smoke smell in the room. Tried to change rooms and was told that I could not...More
Lorne2021
Room smelled of STRONG cigarette smoke. Just spent two days at this hotel and was thoroughly disgusted with the cigarette smoke smell in the room. Tried to change rooms and was told that I could not do so because they were sold out both nights. They offered to spray the room which I gladly excepted, and a person came in and squirted some liquid three times on the carpet which did no good. Upon check out I complained to the check-in counter manager who offered to waive the resort fee but nothing else. I believe the fee for the room should have been waived in that we were not just unhappy with the room, it was totally unhealthy. We will never go back!
Tripadvisor rating for this property
SHOCK
I have visited some property of Harrah's and Caesar, and had a great experience, but I can't say that for Horseshoe Tunica. Some of of the Front Desk Staff, Casino Drink Server, and Total Rewards...More
Crutigan
I have visited some property of Harrah's and Caesar, and had a great experience, but I can't say that for Horseshoe Tunica. Some of of the Front Desk Staff, Casino Drink Server, and Total Rewards Attendant were un professional. The rooms were dusty and certainly not clean with things behind the bed and unclean linens. I was very dissapointed , because it was my Mom's 75 Birthday and I was looking for positive memory. There are so negative things about this Resort, but I want to pinpoint, the positive things, the Supervisor in the Casino Drink Server, was very nice, and ensure we were treated with respect