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Horseshoe Tunica Reviews

 

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Horseshoe Tunica Reviews
Average Tripadvisor rating for Horseshoe Tunica
Average Rating Based on 3896 reviews
Horseshoe Tunica
Fun with friends
Horseshoe Tunica
Had lots of fun at horseshoe casino on April 1st.Staff was friendly and helpful.We were able to get a late checkout since they had no rooms on friday at no extra charge.Ordered breakfast on Friday...More
- Connector48034770325
Had lots of fun at horseshoe casino on April 1st.Staff was friendly and helpful.We were able to get a late checkout since they had no rooms on friday at no extra charge.Ordered breakfast on Friday for a reasonable price and it was very good.
3rd World Country
Horseshoe Tunica
Place is an absolute disaster. Unsanitary, overpriced and packed with riff-raff. Totally unable to reach front desk staff. The casino is packed with unsavory people and unprofessional support staff...More
- matthewgB9570EO
Place is an absolute disaster. Unsanitary, overpriced and packed with riff-raff. Totally unable to reach front desk staff. The casino is packed with unsavory people and unprofessional support staff. The food at the number eight hamburger is terrible. The Asian bistro starts at about $20 for food that is generic.
Poor food
Horseshoe Tunica
Rooms need a Coffee Maker! The food Service was terrific and the Food was Awful 👎they served me a baked potato 🥔 from maybe the day before 😡. I tossed it. Waitress took our $ Before our food came...More
- Trip48201549170
Rooms need a Coffee Maker! The food Service was terrific and the Food was Awful 👎they served me a baked potato 🥔 from maybe the day before 😡. I tossed it. Waitress took our $ Before our food came. She Never returned to the table!
50/50 customer service
Horseshoe Tunica
Was wanting to take a two day vacation down to tunica for the first time to do a little gambling. Pulled up super excited but then found out getting into the room that I accidentally selected...More
- Coaster6390
Was wanting to take a two day vacation down to tunica for the first time to do a little gambling. Pulled up super excited but then found out getting into the room that I accidentally selected smoking room instead of non smoking. My fiancé has asthma so this was not going to work. I understand it was my fault but when I went down stairs I talked to a Male manager pleading to help me out. The manager didn’t even look up to talk to me just said we are booked up sorry can’t help. At that point I was fed up with the hotel service so we started looking at other hotels. But I remembered when checking in we had this awesome person name Darrion helping us out she was very friendly. As we were worrying about what we are going to do I saw Darrion. I said I would give it a shot so I went up and explained my situation and she said we def have a room for you to switch to. (This was 15 min after I asked the male manager) Needless to say Darrion saved the day she deserves a raise and to take the male managers job.
A Terrible Experience
Horseshoe Tunica
At check-in the CSR was nice and courteous, but I am disabled and I was put on the 3rd floor where I had to walk a long distance to my room. After check-in the staff was not very courteous or...More
- VWilliams68
At check-in the CSR was nice and courteous, but I am disabled and I was put on the 3rd floor where I had to walk a long distance to my room. After check-in the staff was not very courteous or attentive to guest needs. Housekeeping was horrible, I couldn't get more towels as needed while staying 3 days, I will never stay at this location again.
Horseshoe Tunica
Tripadvisor rating for this property
Fun with friends
Had lots of fun at horseshoe casino on April 1st.Staff was friendly and helpful.We were able to get a late checkout since they had no rooms on friday at no extra charge.Ordered breakfast on Friday...More
Connector48034770325
Had lots of fun at horseshoe casino on April 1st.Staff was friendly and helpful.We were able to get a late checkout since they had no rooms on friday at no extra charge.Ordered breakfast on Friday for a reasonable price and it was very good.
Tripadvisor rating for this property
3rd World Country
Place is an absolute disaster. Unsanitary, overpriced and packed with riff-raff. Totally unable to reach front desk staff. The casino is packed with unsavory people and unprofessional support staff...More
matthewgB9570EO
Place is an absolute disaster. Unsanitary, overpriced and packed with riff-raff. Totally unable to reach front desk staff. The casino is packed with unsavory people and unprofessional support staff. The food at the number eight hamburger is terrible. The Asian bistro starts at about $20 for food that is generic.
Tripadvisor rating for this property
Poor food
Rooms need a Coffee Maker! The food Service was terrific and the Food was Awful 👎they served me a baked potato 🥔 from maybe the day before 😡. I tossed it. Waitress took our $ Before our food came...More
Trip48201549170
Rooms need a Coffee Maker! The food Service was terrific and the Food was Awful 👎they served me a baked potato 🥔 from maybe the day before 😡. I tossed it. Waitress took our $ Before our food came. She Never returned to the table!
Tripadvisor rating for this property
50/50 customer service
Was wanting to take a two day vacation down to tunica for the first time to do a little gambling. Pulled up super excited but then found out getting into the room that I accidentally selected...More
Coaster6390
Was wanting to take a two day vacation down to tunica for the first time to do a little gambling. Pulled up super excited but then found out getting into the room that I accidentally selected smoking room instead of non smoking. My fiancé has asthma so this was not going to work. I understand it was my fault but when I went down stairs I talked to a Male manager pleading to help me out. The manager didn’t even look up to talk to me just said we are booked up sorry can’t help. At that point I was fed up with the hotel service so we started looking at other hotels. But I remembered when checking in we had this awesome person name Darrion helping us out she was very friendly. As we were worrying about what we are going to do I saw Darrion. I said I would give it a shot so I went up and explained my situation and she said we def have a room for you to switch to. (This was 15 min after I asked the male manager) Needless to say Darrion saved the day she deserves a raise and to take the male managers job.
Tripadvisor rating for this property
A Terrible Experience
At check-in the CSR was nice and courteous, but I am disabled and I was put on the 3rd floor where I had to walk a long distance to my room. After check-in the staff was not very courteous or...More
VWilliams68
At check-in the CSR was nice and courteous, but I am disabled and I was put on the 3rd floor where I had to walk a long distance to my room. After check-in the staff was not very courteous or attentive to guest needs. Housekeeping was horrible, I couldn't get more towels as needed while staying 3 days, I will never stay at this location again.