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Horseshoe Tunica Reviews

 

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Horseshoe Tunica Reviews
Average Tripadvisor rating for Horseshoe Tunica
Average Rating Based on 3756 reviews
Horseshoe Tunica
Horseshoe Tunica is very secluded
Horseshoe Tunica
Some Village Buffet food was not hot enoughThe restroom was out near the Village Buffet the week that I went and so I went to the high limits area to use the restroom and it seems like there was a...More
- Beane4
Some Village Buffet food was not hot enoughThe restroom was out near the Village Buffet the week that I went and so I went to the high limits area to use the restroom and it seems like there was a problem for me to use the bathroom there the two Representatives looked at each other and then I looked at them like is there a problem Juanita was a very good host in the Village buffet she was very informative let me know let me know about points when dining in
Hotel is full of DOGS, smoky
Horseshoe Tunica
I was on a junket. Based on casino play I mistakenly expected VIP treatment. Casino is a nice size, limited Video Poker machines, but plenty of tables and slots. Room not as requested...More
- sanibelsandals
I was on a junket. Based on casino play I mistakenly expected VIP treatment. Casino is a nice size, limited Video Poker machines, but plenty of tables and slots. Room not as requested. Requested NONSMOKING, NON PET Friendly, (dog/cat allergy/asthma) close to elevator. I was on the 2nd floor which meant lots of walking from elevator, had to pass the conference rooms, the outdoor pool, etc. The room was large and nicely appointed but the adjoining room had smokers and a very noisy yappy dog. It was quite cold, but the only way to help reduce the smoke smell was to crank up the window HVAC to full fan AC. Sleep eluded me 1st night. Visited front desk early, explained reason for requesting room change. She said I was in a non-smoking room, I saw no signs on 2nd floor to indicate non-smoking anywhere. They said ok to a room change, between 2-4 pm, they would text me when ready. After a few more requests after 5 pm, finally got a new room after 7 pm. It was same floor other side, all the way down the hall, again, far from elevator with a lock that needed jiggling to close (missing a screw) and a crack on top portion of tub ,I moved all my stuff, and had a quiet night. Same exact room layout - moved from 2181 to 2104 - no views at all in these rooms. Next day 3 dogs checked in across the hall! Large quiet German Shepherd and 2 yappy dogs in adjoining rooms. The next 2 nights I hardly slept again. The hallways are dirty, carpets desperately need vacuuming and shampooing, room service trays left out for hours. What do you expect with a hallway full of dogs - walking past many rooms triggered barking. I think this is horrible! Even with my allergy meds, I coughed til it hurt! I realized I'm on a junket, complaining will not work. The casino is very smoky, there are no non-smoking areas that I noticed. The buffet was good. Crab legs, Prime Rib, and many choices of southern comfort food. The staff in the casino and the buffet were all very polite and helpful. AC Burger is right on the casino floor near the video poker and sports betting. It's cafeteria style, you order, get a number and they call when your food is ready, seating is basically gated off from casino, so you have the smoke there too. All the food was very good, you can watch as they cook on the grill, ate there 3 times. It was busy and it was interesting to see how all the workers seemed cross-trained in each other's duties - so they were very efficient! I checked the Laurel Lounge to see if there was food, but it was a very small place for drinks and a few snacks only, so I skipped it.The lobby is very nice, there is a large Starbucks, and an essentials store and a couple kiosks. The staff here are all very gracious and appreciated the business. This could be a much nicer place if they limited dogs to legit service animals only and there were some non smoking areas or better ventilation. If you have allergies and or asthma - stay away!
Nice Casino
Horseshoe Tunica
Very nice nice large rooms and very friendly people work there. The atmosphere is casual and comfortable. THe buffett is a good value and has an excellent variety of foods. At night live music...More
- eugenep787
Very nice nice large rooms and very friendly people work there. The atmosphere is casual and comfortable. THe buffett is a good value and has an excellent variety of foods. At night live music provided for your listening enjoyment.
Hotel always clean and great employees Best Craps tables staff in any casino And Andrea in THE BOOK is great & helpflf
Horseshoe Tunica
Some folks I see are complaining About a cabinet hing broken and not a large enough bathtub and nothing to do but stay in your room watching movies and spending money, DUH , this is a Casino not a...More
- Vegasman2
Some folks I see are complaining About a cabinet hing broken and not a large enough bathtub and nothing to do but stay in your room watching movies and spending money, DUH , this is a Casino not a 500$ a night 500 ft.sq . room in New York city!! Seize the moment or stay home and watch movies . I love our monthly junkets down there.
Great trip!!!
Horseshoe Tunica
The hotel and casino are great. I found my room to be a little dated and out of shape (door for the cabinet that hides the fridge had one broken hinge, little stuff like that) but the employees were...More
- 562jamesf
The hotel and casino are great. I found my room to be a little dated and out of shape (door for the cabinet that hides the fridge had one broken hinge, little stuff like that) but the employees were all really nice and helpful. We did well at the casino, the food was all great, I will go back again if I am in the area :-)
Horseshoe Tunica
Tripadvisor rating for this property
Horseshoe Tunica is very secluded
Some Village Buffet food was not hot enoughThe restroom was out near the Village Buffet the week that I went and so I went to the high limits area to use the restroom and it seems like there was a...More
Beane4
Some Village Buffet food was not hot enoughThe restroom was out near the Village Buffet the week that I went and so I went to the high limits area to use the restroom and it seems like there was a problem for me to use the bathroom there the two Representatives looked at each other and then I looked at them like is there a problem Juanita was a very good host in the Village buffet she was very informative let me know let me know about points when dining in
Tripadvisor rating for this property
Hotel is full of DOGS, smoky
I was on a junket. Based on casino play I mistakenly expected VIP treatment. Casino is a nice size, limited Video Poker machines, but plenty of tables and slots. Room not as requested...More
sanibelsandals
I was on a junket. Based on casino play I mistakenly expected VIP treatment. Casino is a nice size, limited Video Poker machines, but plenty of tables and slots. Room not as requested. Requested NONSMOKING, NON PET Friendly, (dog/cat allergy/asthma) close to elevator. I was on the 2nd floor which meant lots of walking from elevator, had to pass the conference rooms, the outdoor pool, etc. The room was large and nicely appointed but the adjoining room had smokers and a very noisy yappy dog. It was quite cold, but the only way to help reduce the smoke smell was to crank up the window HVAC to full fan AC. Sleep eluded me 1st night. Visited front desk early, explained reason for requesting room change. She said I was in a non-smoking room, I saw no signs on 2nd floor to indicate non-smoking anywhere. They said ok to a room change, between 2-4 pm, they would text me when ready. After a few more requests after 5 pm, finally got a new room after 7 pm. It was same floor other side, all the way down the hall, again, far from elevator with a lock that needed jiggling to close (missing a screw) and a crack on top portion of tub ,I moved all my stuff, and had a quiet night. Same exact room layout - moved from 2181 to 2104 - no views at all in these rooms. Next day 3 dogs checked in across the hall! Large quiet German Shepherd and 2 yappy dogs in adjoining rooms. The next 2 nights I hardly slept again. The hallways are dirty, carpets desperately need vacuuming and shampooing, room service trays left out for hours. What do you expect with a hallway full of dogs - walking past many rooms triggered barking. I think this is horrible! Even with my allergy meds, I coughed til it hurt! I realized I'm on a junket, complaining will not work. The casino is very smoky, there are no non-smoking areas that I noticed. The buffet was good. Crab legs, Prime Rib, and many choices of southern comfort food. The staff in the casino and the buffet were all very polite and helpful. AC Burger is right on the casino floor near the video poker and sports betting. It's cafeteria style, you order, get a number and they call when your food is ready, seating is basically gated off from casino, so you have the smoke there too. All the food was very good, you can watch as they cook on the grill, ate there 3 times. It was busy and it was interesting to see how all the workers seemed cross-trained in each other's duties - so they were very efficient! I checked the Laurel Lounge to see if there was food, but it was a very small place for drinks and a few snacks only, so I skipped it.The lobby is very nice, there is a large Starbucks, and an essentials store and a couple kiosks. The staff here are all very gracious and appreciated the business. This could be a much nicer place if they limited dogs to legit service animals only and there were some non smoking areas or better ventilation. If you have allergies and or asthma - stay away!
Tripadvisor rating for this property
Nice Casino
Very nice nice large rooms and very friendly people work there. The atmosphere is casual and comfortable. THe buffett is a good value and has an excellent variety of foods. At night live music...More
eugenep787
Very nice nice large rooms and very friendly people work there. The atmosphere is casual and comfortable. THe buffett is a good value and has an excellent variety of foods. At night live music provided for your listening enjoyment.
Tripadvisor rating for this property
Hotel always clean and great employees Best Craps tables staff in any casino And Andrea in THE BOOK is great & helpflf
Some folks I see are complaining About a cabinet hing broken and not a large enough bathtub and nothing to do but stay in your room watching movies and spending money, DUH , this is a Casino not a...More
Vegasman2
Some folks I see are complaining About a cabinet hing broken and not a large enough bathtub and nothing to do but stay in your room watching movies and spending money, DUH , this is a Casino not a 500$ a night 500 ft.sq . room in New York city!! Seize the moment or stay home and watch movies . I love our monthly junkets down there.
Tripadvisor rating for this property
Great trip!!!
The hotel and casino are great. I found my room to be a little dated and out of shape (door for the cabinet that hides the fridge had one broken hinge, little stuff like that) but the employees were...More
562jamesf
The hotel and casino are great. I found my room to be a little dated and out of shape (door for the cabinet that hides the fridge had one broken hinge, little stuff like that) but the employees were all really nice and helpful. We did well at the casino, the food was all great, I will go back again if I am in the area :-)