Horseshoe Tunica Hotel & Casino

I use to stay here all the time and went somewhere else. The other place is nowhere as nice as the horseshoe. The room I stayed in was real nice and had everything except a microwave. I didn't eat here this time but it was very good and better then most places. I stayed on a Mon. and Tue. night and was surprised they had a band both nights.We didn't win anything but had fun.

The hotel was awesome. I would definitely stay here again. The casino was great, too. My husband and I both enjoyed our stay. The restaurants had great food and a variety of choices were available. The staff for hotel and casino were kind, helpful, knowledgeable and friendly. Thank you for a great time.

Was so disappointed in everything! The room wasn’t cleaned very well...toilet ran all night...second morning was hoping to relax and sleep late..but the housekeeping made sure that wouldn’t happen...going in and out of rooms doors slamming each time? What’s so Hard about propping it open while you clean in the room? Sounding like the glasses on the cart went in the floor...room not vacuumed ..and neither was the hall ..bathroom wasn’t very clean..floor wasn’t mopped ...toilet needed to be cleaned as well....and they were laughing and talking very loudly ...very early that morning....steak house well...went twice and both times steaks weren’t cooked as ordered..service was slow....the trip wasn’t organized very well...the day to leave they hadn’t even gotten anyone to drive the bus back to the airport for the group to leave at 745...for a 1030 flight...finally over 2 hours late leaving...what a mess this trip was....no shuttle service to any other casino either! I will stop with this ..trips to Laughlin and Atlantic City have been great...but this one don’t waste you time

This place is not all that good. Costumer service in the casino is not good. The little burger place in the casino is the worst. Food is so bad and the people who work there are even worse. the buffet is the only part of the casino that even came close to being nice. The Hotel was good but would not stay again for the price. I would not recommend this Hotel/Casino.

I have been to this casino multiple times and never had a problem until this weekend. It was my daughters bday, she turned 22. My daughter got on a machine where no one was playing and put in her voucher ticket to play. She played about $15 to $20 and cashed out. A man came up and said he had $20 on that machine and wanted it back. My daughter said, I didn’t know you were playing this machine, I don't have $20. We all walked away and played other machines and thought this was over. Later a woman and a security person came up to my daughter and said come with us and make a statement. We go to the back and she writes her statement. Finally, the woman came in and said, we will have to escort you out of the casino and you can’t come back for 24hrs. At this point I am so shocked that they would do this to anyone that I lose my mind. She said it’s not a big deal it’s just you daughter that can’t come in to the casino, not the rest of you friends and family. I said no you don’t understand we all came together and we are staying in this hotel. She escorted my daughter to her room with security. she was crying and embarrassed. We packed up our bags and moved to Sams town where everyone was great. We will not EVER be back to Horseshoe again. Claudia Wood