Horseshoe Tunica Hotel & Casino

Rooms and service was great. Comp program is very good, Gaming offered a good variety and payout were great. They offered free meals after you have 25 credit points, lunch or dinner. They have a very good comp program.

staff was very friendly and courteous. our stay was very enjoyable. why does have to be 200 characters if you can give your review in less, the buffet was excellent, valet parking was very covenient, gif shop was pricey, slots were loose for tunica.

I feel that one star is too much. Our room was supposed to be a non-smoking room however it smelled horrible. I had trouble sleeping because the bedspread smelled very smoky. The housekeeping left much to be desired as there was dirt and dust on the walls and furniture. (See pics of bathroom fixtures and the desk telephone) I don’t feel that I am that picky but am very disappointed with this visit. I will never return to this property. I sent an email to them with my complaints 3 days ago but have not as yet received any communication back.

Very clean and security was good. Loved the large comfortable room and bathroom. Was beautifully decorated and well equipped. Food and hotel, and casino was very nice. Casino had a good selection of new slot machines. The machines worked well and no interruptions for service. Felt very safe.

Nice room and all the things we needed!!!! The room was clean, there were plenty of towels, soap, shampoo and whatever else we needed.