Horseshoe Tunica Hotel & Casino

I have traveled all over the U.S., mostly on vacation, and have stayed at several properties owned by this company. Tunica was the picture of average. Most of the amenities are closed (pool, sauna etc.) as is the buffet (due to Covid-19 I'm sure.) The staff was less than friendly, although the security guards were VERY friendly. the rooms were well apportioned but were dated. i did enjoy the oversized tub and the large restroom. The restaurant selection was slim pickings. Many of the restaurants were open for dinner only (usually from 5:00p.m. till 11:00 p.m.) which means that to eat at any other time for dinner you are limited to sandwiches. There is no shuttle to take to visit any other properties so unless you drive or rent a care, you are stuck on that property and the neighboring MGM property. The jack Binion Steak House was the one bright point of our trip. The food was top notch and of great quality. The service was lagging somewhat but overall it was a great meal.

Was disappointed with the gambling experience, the staff if no longer friendly and bordered on being rude. Your handling of the COVID virus makes it near impossible to have a good time. Love the Horseshoe but won't be back until gambling is back to normal, no masks, no forced hand washing, no excessive restrictions etc.

I’m a total rewards member.I have been gambling with them for almost 8 years and have stayed in bunch of their casinos but horse shoe in tunica disappointed me. I usually don’t pay for rooms but their rooms are 70$ + and if I were to compare them it would match motel 6 with fridge.Carpets seem like they are not vacuumed and dirty.Closet has scratches.View from window is not appealing at all.Old fashion air conditioner Old fashion mattress.I had some sort of water wet spot besides the night stand every time I had to stand up I felt it.Rooms are not insulated properly, even if you turn on the tv you can hear guests having sex.The biggest reason I decided to put a review is because when I went to take a shower in the morning I surprisingly found dried used towels hanging on the bathroom rack and when I handed the keys back to the front desk I told her about it and it didn’t seem like it bothered her at all barely even looked at me.Casino games are fine Restaurants are nice Casino workers are professional That’s it.

With the Covid Pandemic everyone has been gripped with fear and a lot of people aren't traveling So when it came time to visit relatives in Tunica we decided to book rooms at Horseshoe It would be around the corner from our family and of course we love to gamble Immediately upon arrival we were put at ease about concerns of traveling The staff was so friendly and professional pointing out the procedures and precautions made for our safety When we got to our room We Noticed the SEALED FOR OUR PROTECTION tape which really made a positive impact On the gambling floor There were lots of smiles and greetings and I had the opportunity to reconnect with Yolonda a cocktail waitress that remembered me and has always been so nice to me and my mother when I used to bring her It was a highlight of my trip and the more time we spent at Horseshoe we could forget about what was going on in the world What an exceptional experience at your Venue!!!

Was very excited about this respite on long road trip. That is until we got in our room, where there were disgusting white stains all over the couch, remote was caked, radio caked, every standard surface was dirty!! I’m pretty sure the phone and clock radio are older than me. The spider webs were DUSTY!! Will never stay here again!! Oh and the tv narrates EVERY action to you and when I called the front desk to ask how to turn it off she laughed at me and said it was hotel wide and there is no way to stop it. Umm what?!?