Horseshoe Tunica Hotel & Casino

Horseshoe Tunica is a struggling casino with a very small Sports Book and poor service. The casino is doing everything possible to make money to stay open. The odds on their slots appears to be low, the steak restaurant is overpriced with mediocre food and they charge extra for everything such as check in before 3:00 PM. The adjacent casino, the Gold Strike, is a lot better and worth any additional cost.

This was my first trip here I have always gone to Harrahs Gulf Coast, I wanted to give it a try and I was impressed from the start it was very large clean many food choices the casino was very large with many table games to choose from dealers were quick to deal and very kind. I want to give a thanks to Ruby the table came supervisor. She was always there if you hand a issue which I had none. while she had multiple tables she always had the time to check and see how you were doing. I hand so much fun I am going again March 25th -29. Thanks again Ruby

Booked my room over the phone and was told I would have an $18 resort fee on my bill but not to worry as it would be taken off. Incorrect. After calling them back- Caesar’s refused to credit me the $18. They “ confirmed” it. Incorrect. Horseshoe/ Caesar’s enjoy your $18. I’ll take all my future gambling money to Southland’s new casino or Goldstrike.

The staff just opened the door to my room at 1030pm and walked in didn't knock I felt like someone just broke in I was in my underwear laying on the bed no respect no reason for them to come can you say thief !!!!

I cannot understand why the toilet seats are smaller that the toilet. Also we'd stayed on the 2 floor twice. The smell of marianna was so bad it was smelling under the door. I asked this time to move to the upper floors you charged 40.00 to move up the floors. Come on... really. The room had one trash can no bags no cover in the remote control. Carpet looks like not vacuumed. Toilet seat crooked from the toilet. Again someone smoking marianna. DO something about this. Your security guards should be walking the floors. Not happy with this hotel. Bring back harris....