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Horseshoe Tunica Reviews

 

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Horseshoe Tunica Reviews
Average Tripadvisor rating for Horseshoe Tunica
Average Rating Based on 3840 reviews
Horseshoe Tunica
Poor advertisement/Hidden fees (4th of July weekend)
Horseshoe Tunica
I visited Horseshoe Casino in Tunica, MS and booked a "Deluxe/2 queens/smoking" through Trip Advisor. The total amount was $183.03 (which included taxes $16.64 & resort/other fees $16.99); however...More
- 662NicoleR1992
I visited Horseshoe Casino in Tunica, MS and booked a "Deluxe/2 queens/smoking" through Trip Advisor. The total amount was $183.03 (which included taxes $16.64 & resort/other fees $16.99); however, to reserve the room it was $164.34. I was informed that upon check-in, I would pay the resort fee (no problem). After arriving, I was informed that I had to pay $100 deposit, but I would receive it back after paying $18.69 (resort fee) in cash at checkout. 2 days later and still no refund on my deposit. In addition, there was no internet connection and wifi wasn't free. To utilize wifi, it was $12.99 & would allow up to 2 devices to be added. There was a lot of hidden fees and no thorough explanation of fees. Save yourself disappoint and just book directly with the casino hotel. VERY DISAPPOINTED!!!
Disappointed
Horseshoe Tunica
Decided to take a trip down to play in a Texas Hold'em tournament when I saw on their website that there was one scheduled. After arriving I was informed that they did not start until the following...More
- Damiel2020
Decided to take a trip down to play in a Texas Hold'em tournament when I saw on their website that there was one scheduled. After arriving I was informed that they did not start until the following week. Website needs to be updated. This was a waisted trip. Slots not giving at all. Asked for non smoking room. May have been but strong order of smoke in room.
Emjoyable evening
Horseshoe Tunica
Room was clean and there were ample food and drink services open for drinks or a meal. This is a large property and although the walk from the car to the room is nowhere near the half marathon...More
- Brian G
Room was clean and there were ample food and drink services open for drinks or a meal. This is a large property and although the walk from the car to the room is nowhere near the half marathon required to reach one's room from the parking lots in Vegas, the distance feels similar; request a room close to the elevator if you have a large amount of luggage. Beds were comfortable and bath products were above average.
Great hotel
Horseshoe Tunica
3 girlfriends on a Covid Getaway stayed here 4 nights. The room was clean and lots of towels were provided. The maid did not come in our room the whole time we were there. When we asked for clean...More
- RoRo85
3 girlfriends on a Covid Getaway stayed here 4 nights. The room was clean and lots of towels were provided. The maid did not come in our room the whole time we were there. When we asked for clean towels or extra linens the were promptly delivered to our room. The guard at the entrance asked you to sanitize your hand before entering. They asked you to wear a mask before entering the casino. In fact, that was a county law! The bellman unloaded your car at the garage entrance and took the luggage up to the room, but was not allowed to go into the room. He did sit everything inside the door. The only negative fact was when we first entered the property, we were confused as where to check in because the front doors were closed off by barricades. We figured to go into the garage and enter in there. Parking in the garage was never a problem.
Excellent, safe environment
Horseshoe Tunica
Stayed 3 nights just after the reopening. the entire place, rooms, casino and food areas were very clean and protected from covid19. So clean you couldn't catch a cold. The staff made sure each...More
- glennmO5726EJ
Stayed 3 nights just after the reopening. the entire place, rooms, casino and food areas were very clean and protected from covid19. So clean you couldn't catch a cold. The staff made sure each person used sanitizer before entering. the hotel staff were awesome and the room was as clean as ever. thank you do much for a great stay
Horseshoe Tunica
Tripadvisor rating for this property
Poor advertisement/Hidden fees (4th of July weekend)
I visited Horseshoe Casino in Tunica, MS and booked a "Deluxe/2 queens/smoking" through Trip Advisor. The total amount was $183.03 (which included taxes $16.64 & resort/other fees $16.99); however...More
662NicoleR1992
I visited Horseshoe Casino in Tunica, MS and booked a "Deluxe/2 queens/smoking" through Trip Advisor. The total amount was $183.03 (which included taxes $16.64 & resort/other fees $16.99); however, to reserve the room it was $164.34. I was informed that upon check-in, I would pay the resort fee (no problem). After arriving, I was informed that I had to pay $100 deposit, but I would receive it back after paying $18.69 (resort fee) in cash at checkout. 2 days later and still no refund on my deposit. In addition, there was no internet connection and wifi wasn't free. To utilize wifi, it was $12.99 & would allow up to 2 devices to be added. There was a lot of hidden fees and no thorough explanation of fees. Save yourself disappoint and just book directly with the casino hotel. VERY DISAPPOINTED!!!
Tripadvisor rating for this property
Disappointed
Decided to take a trip down to play in a Texas Hold'em tournament when I saw on their website that there was one scheduled. After arriving I was informed that they did not start until the following...More
Damiel2020
Decided to take a trip down to play in a Texas Hold'em tournament when I saw on their website that there was one scheduled. After arriving I was informed that they did not start until the following week. Website needs to be updated. This was a waisted trip. Slots not giving at all. Asked for non smoking room. May have been but strong order of smoke in room.
Tripadvisor rating for this property
Emjoyable evening
Room was clean and there were ample food and drink services open for drinks or a meal. This is a large property and although the walk from the car to the room is nowhere near the half marathon...More
Brian G
Room was clean and there were ample food and drink services open for drinks or a meal. This is a large property and although the walk from the car to the room is nowhere near the half marathon required to reach one's room from the parking lots in Vegas, the distance feels similar; request a room close to the elevator if you have a large amount of luggage. Beds were comfortable and bath products were above average.
Tripadvisor rating for this property
Great hotel
3 girlfriends on a Covid Getaway stayed here 4 nights. The room was clean and lots of towels were provided. The maid did not come in our room the whole time we were there. When we asked for clean...More
RoRo85
3 girlfriends on a Covid Getaway stayed here 4 nights. The room was clean and lots of towels were provided. The maid did not come in our room the whole time we were there. When we asked for clean towels or extra linens the were promptly delivered to our room. The guard at the entrance asked you to sanitize your hand before entering. They asked you to wear a mask before entering the casino. In fact, that was a county law! The bellman unloaded your car at the garage entrance and took the luggage up to the room, but was not allowed to go into the room. He did sit everything inside the door. The only negative fact was when we first entered the property, we were confused as where to check in because the front doors were closed off by barricades. We figured to go into the garage and enter in there. Parking in the garage was never a problem.
Tripadvisor rating for this property
Excellent, safe environment
Stayed 3 nights just after the reopening. the entire place, rooms, casino and food areas were very clean and protected from covid19. So clean you couldn't catch a cold. The staff made sure each...More
glennmO5726EJ
Stayed 3 nights just after the reopening. the entire place, rooms, casino and food areas were very clean and protected from covid19. So clean you couldn't catch a cold. The staff made sure each person used sanitizer before entering. the hotel staff were awesome and the room was as clean as ever. thank you do much for a great stay