Horseshoe Tunica Hotel & Casino

Recently spent 3 nights…very dirty ,trash and beer bottles In hall….very dusty room,shades stained. No coffee in room or coffee maker. 3 of us in room only 2 towels and wash cloths. Requested more several times and received a couple next day. Third day caught maid in hall asked for fresh towels and she just said she didn’t have any and never offered to go find some. Tried to hand me a hand towel for 3 adults to use…..will NEVER stay again…also these rooms were not comped …paid almost 200$ each night…

Thought it was going to be a good places to visit and boy was I wrong as hell. The beds at the Horseshoe was terrible and the Room was dirty. We went to check out a few of the restaurants and the tables were dirty and nasty and the floors had trash all over them. The restaurant we wanted to check out a steak house, you could not get I unless you had a reservation period. We decided to gamble and I don’t mind if we loose some money but have fun, well not even close the slots were really bad and was told by one of the people that worked there that all the machines were very hard to hit since they were trying to recoup the money they lost from last year being shut down. So in those thoughts you may as well give your money to the front desk and leave that’s about what it felt like. Tunica was no where near what we excepted at all. We like doing get always for the weekend but we will never go back there again. We go to Harrahs in Metropolis every ounce in a while and they suck but to compare them to the Horseshoe In Tunica the are lot better.

My stay there 5/25-28. Room was stuffy and smelled of mildew. Undestanding recent reopening...room service was was not as frequent...no towels were offered no one inquired abt chging line. They never asked about any garbage. So when inquiry abt ice machine being out was was informed that there had a bad quality water warning. We were never informed snd when asked about was told thainfo was in each room That was a lie. No notice in room. No coffe maker. Wifi wad 23$$ per day. Again worst experience eber.

jacked up rate. room was nice but not special. total was $365 a night. not informed about wifi. no free breakfast or breakfast vouchers. no coffee. rude reservation clerk. no venues open. waiting on overcharge of $100 to be removed. won't return. not even close to worth it.

I was asked to leave the casino w/out the security team doing any research. The people at the table, along with their own employee, the dealer were surprised to hear the reason for my removal. They were rude and will never have my business again. Save your time and go somewhere else.