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Horseshoe Tunica Reviews

 

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Horseshoe Tunica Reviews
Average Tripadvisor rating for Horseshoe Tunica
Average Rating Based on 3525 reviews
Horseshoe Tunica
False fire alarm scare
Horseshoe Tunica
I’m happy to say that the employees were excellent and we ended up winning at the tables and the slots. My huge complaint is that there was a fire alarm going off at 5:00 AM and there was no fire...More
- sklinger444
I’m happy to say that the employees were excellent and we ended up winning at the tables and the slots. My huge complaint is that there was a fire alarm going off at 5:00 AM and there was no fire trucks or police or ambulance there at all during the whole thing. Very unprofessional
Family celebration of my 43 rd years of marriage
Horseshoe Tunica
I had a wonderful time everything was great till my second nite when we had a false alarm fire drill at5:00 am not happy but overall everything was great ! As usual thanks horseshoe for making my...More
- Linda W
I had a wonderful time everything was great till my second nite when we had a false alarm fire drill at5:00 am not happy but overall everything was great ! As usual thanks horseshoe for making my stay pleasant and I won a great JACKPOT! Double diamonds I’m happy 😃
Worst casino hotel out there
Horseshoe Tunica
Let’s start with the walk from elevator to room... hot humid and mosquitos up in the hallway in a long walk of 500ft. Room key never worked and had to make long walk all the time. Internet never...More
- Chris C
Let’s start with the walk from elevator to room... hot humid and mosquitos up in the hallway in a long walk of 500ft. Room key never worked and had to make long walk all the time. Internet never worked. Internet would kick me off daily. Called front desk and they started hanging up on me. Even talked to supervisor and she did the same. Weird I could log on to buddy’s room and internet would work fine. Worst customer hospitality I’ve ever been to. Southern hospitality doesn’t exist here. It’s a shame where tunica has gone. It will never be like Biloxi with true southern hospitality. Wish they’d knock down the horseshoe and bring back Harrah’s
Great trip!!
Horseshoe Tunica
Another great trip to Horseshoe Casino & Hotel in Tunica!! I attended the concert Elvis Elvis Elvis!! Super show and I am so glad I went!! I stayed all night and played in the casino for several...More
- Rita O
Another great trip to Horseshoe Casino & Hotel in Tunica!! I attended the concert Elvis Elvis Elvis!! Super show and I am so glad I went!! I stayed all night and played in the casino for several hours too. Room was very clean and everyone was so nice.
Employee
Horseshoe Tunica
Horseshoe knew a month in advance that I would be staying at their casino. When I arrived numerous people could not check in. The check in staff MSMITH2 had a nasty attitude. The worse part is if you...More
- Rolena U
Horseshoe knew a month in advance that I would be staying at their casino. When I arrived numerous people could not check in. The check in staff MSMITH2 had a nasty attitude. The worse part is if you were not a Five Star Member you had to wait in line for instance if I was in line at 3:00 and if Five Star Members walked up, I had to stay in line until they checked in first. Horseshoe and it's service is extremely unprofessional. I could not shower the next morning because the toilet and tub was flooded from the room next door.
Horseshoe Tunica
Tripadvisor rating for this property
False fire alarm scare
I’m happy to say that the employees were excellent and we ended up winning at the tables and the slots. My huge complaint is that there was a fire alarm going off at 5:00 AM and there was no fire...More
sklinger444
I’m happy to say that the employees were excellent and we ended up winning at the tables and the slots. My huge complaint is that there was a fire alarm going off at 5:00 AM and there was no fire trucks or police or ambulance there at all during the whole thing. Very unprofessional
Tripadvisor rating for this property
Family celebration of my 43 rd years of marriage
I had a wonderful time everything was great till my second nite when we had a false alarm fire drill at5:00 am not happy but overall everything was great ! As usual thanks horseshoe for making my...More
Linda W
I had a wonderful time everything was great till my second nite when we had a false alarm fire drill at5:00 am not happy but overall everything was great ! As usual thanks horseshoe for making my stay pleasant and I won a great JACKPOT! Double diamonds I’m happy 😃
Tripadvisor rating for this property
Worst casino hotel out there
Let’s start with the walk from elevator to room... hot humid and mosquitos up in the hallway in a long walk of 500ft. Room key never worked and had to make long walk all the time. Internet never...More
Chris C
Let’s start with the walk from elevator to room... hot humid and mosquitos up in the hallway in a long walk of 500ft. Room key never worked and had to make long walk all the time. Internet never worked. Internet would kick me off daily. Called front desk and they started hanging up on me. Even talked to supervisor and she did the same. Weird I could log on to buddy’s room and internet would work fine. Worst customer hospitality I’ve ever been to. Southern hospitality doesn’t exist here. It’s a shame where tunica has gone. It will never be like Biloxi with true southern hospitality. Wish they’d knock down the horseshoe and bring back Harrah’s
Tripadvisor rating for this property
Great trip!!
Another great trip to Horseshoe Casino & Hotel in Tunica!! I attended the concert Elvis Elvis Elvis!! Super show and I am so glad I went!! I stayed all night and played in the casino for several...More
Rita O
Another great trip to Horseshoe Casino & Hotel in Tunica!! I attended the concert Elvis Elvis Elvis!! Super show and I am so glad I went!! I stayed all night and played in the casino for several hours too. Room was very clean and everyone was so nice.
Tripadvisor rating for this property
Employee
Horseshoe knew a month in advance that I would be staying at their casino. When I arrived numerous people could not check in. The check in staff MSMITH2 had a nasty attitude. The worse part is if you...More
Rolena U
Horseshoe knew a month in advance that I would be staying at their casino. When I arrived numerous people could not check in. The check in staff MSMITH2 had a nasty attitude. The worse part is if you were not a Five Star Member you had to wait in line for instance if I was in line at 3:00 and if Five Star Members walked up, I had to stay in line until they checked in first. Horseshoe and it's service is extremely unprofessional. I could not shower the next morning because the toilet and tub was flooded from the room next door.