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With Caesars Entertainment's innovative and distinctive Las Vegas hotels you can enjoy an unforgettable experience. Use our Caesars Experience Vegas guide to explore all the amenities and features our Vegas resorts offer including epic entertainment, energetic nightlife, world-class restaurants and thousands of renovated rooms. Start planning your ultimate Vegas vacation today.

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The Xperience

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Caesars Palace Reviews
Average Tripadvisor rating for Caesars Palace
Average Rating Based on 26144 reviews
Caesars Palace
Nice room, horrible service
Caesars Palace
This is our first stay at Caesar's palace. I'm not sure if the service is usually this bad. But, please avoid staying here atleast during the Covid period. During check in they asked us if we wanted...More
- kirtyvedula
This is our first stay at Caesar's palace. I'm not sure if the service is usually this bad. But, please avoid staying here atleast during the Covid period. During check in they asked us if we wanted daily room cleaning. We said yes. First day, we are away all day and return to find that our room was not serviced. Okay, maybe it was a miscommunication. So, we call and get our room added to the cleaning list and just request fresh towels. It took them a full 60 minutes to bring us the towels. Fine, maybe they are understaffed. But, the next same thing repeats all over again. Housekeeping skipped our room again. So, we call them and this lady answers very rudely and says "oh you should have informed us what time you were leaving". Inspite of calling them 2 times to confirm that our room is added to the cleaning list, we get these random excuses and frankly rude responses from the staff. Please do yourself a favor and book elsewhere.
Advertising not offered due to covin19 catch all clause
Caesars Palace
Booked a suite for our 28th wedding anniversary. Upon arrival discovered no robes no slippers , no tea as advertised on the website. started unpacking and discovered trash in the drawers... called...More
- JGMphotografia
Booked a suite for our 28th wedding anniversary. Upon arrival discovered no robes no slippers , no tea as advertised on the website. started unpacking and discovered trash in the drawers... called front desk and they stated no longer available for suites. I said to fix you web site. Offered a room cleaning but declined as we cleaned it . Wife said to forget all the issues and just to enjoy our anniversary. Looking forward for ceasars to open the buffets and return the amenities that I was expecting and paid for. I will still return.
Customer Service Failure
Caesars Palace
No room cleaning even when you request it. The room was filthy when we checked in with dust everywhere and some kind of dried red liquid on the countertop in the bathroom. Asked for a manager to call...More
- wvugrad2001
No room cleaning even when you request it. The room was filthy when we checked in with dust everywhere and some kind of dried red liquid on the countertop in the bathroom. Asked for a manager to call about the condition of the room and was told it would be 48-72 hours later that I would get a call back. 48 hours was 15 hours after we left yesterday, so what is the point of calling back after people have already left? The Ivy app / messenger is also useless, never had an answer for any of our issues and just attitude from staff. We won't be going back, especially with the $50 'resort fee' charge for internet. Going back to MGM where they at least do customer service right.
Stay at Caesars during COVID
Caesars Palace
Went for my anniversary and it was a nice stay, the room was very cozy. All requests such as extra towels, housekeeping and help opening our safe were answered almost immediately. I would say overall...More
- Salma_jhm
Went for my anniversary and it was a nice stay, the room was very cozy. All requests such as extra towels, housekeeping and help opening our safe were answered almost immediately. I would say overall a pleasant experience!
Caesars Palace
Caesars Palace
Very clean spacious rooms. The marble bath and large tub with separate shower is a plus. The rooms are well put together and maintained. We liked the virtual concierge via texts. We got lost many...More
- FarAway695319
Very clean spacious rooms. The marble bath and large tub with separate shower is a plus. The rooms are well put together and maintained. We liked the virtual concierge via texts. We got lost many times but it was fun to figure out the property.
Caesars Palace
Tripadvisor rating for this property
Nice room, horrible service
This is our first stay at Caesar's palace. I'm not sure if the service is usually this bad. But, please avoid staying here atleast during the Covid period. During check in they asked us if we wanted...More
kirtyvedula
This is our first stay at Caesar's palace. I'm not sure if the service is usually this bad. But, please avoid staying here atleast during the Covid period. During check in they asked us if we wanted daily room cleaning. We said yes. First day, we are away all day and return to find that our room was not serviced. Okay, maybe it was a miscommunication. So, we call and get our room added to the cleaning list and just request fresh towels. It took them a full 60 minutes to bring us the towels. Fine, maybe they are understaffed. But, the next same thing repeats all over again. Housekeeping skipped our room again. So, we call them and this lady answers very rudely and says "oh you should have informed us what time you were leaving". Inspite of calling them 2 times to confirm that our room is added to the cleaning list, we get these random excuses and frankly rude responses from the staff. Please do yourself a favor and book elsewhere.
Tripadvisor rating for this property
Advertising not offered due to covin19 catch all clause
Booked a suite for our 28th wedding anniversary. Upon arrival discovered no robes no slippers , no tea as advertised on the website. started unpacking and discovered trash in the drawers... called...More
JGMphotografia
Booked a suite for our 28th wedding anniversary. Upon arrival discovered no robes no slippers , no tea as advertised on the website. started unpacking and discovered trash in the drawers... called front desk and they stated no longer available for suites. I said to fix you web site. Offered a room cleaning but declined as we cleaned it . Wife said to forget all the issues and just to enjoy our anniversary. Looking forward for ceasars to open the buffets and return the amenities that I was expecting and paid for. I will still return.
Tripadvisor rating for this property
Customer Service Failure
No room cleaning even when you request it. The room was filthy when we checked in with dust everywhere and some kind of dried red liquid on the countertop in the bathroom. Asked for a manager to call...More
wvugrad2001
No room cleaning even when you request it. The room was filthy when we checked in with dust everywhere and some kind of dried red liquid on the countertop in the bathroom. Asked for a manager to call about the condition of the room and was told it would be 48-72 hours later that I would get a call back. 48 hours was 15 hours after we left yesterday, so what is the point of calling back after people have already left? The Ivy app / messenger is also useless, never had an answer for any of our issues and just attitude from staff. We won't be going back, especially with the $50 'resort fee' charge for internet. Going back to MGM where they at least do customer service right.
Tripadvisor rating for this property
Stay at Caesars during COVID
Went for my anniversary and it was a nice stay, the room was very cozy. All requests such as extra towels, housekeeping and help opening our safe were answered almost immediately. I would say overall...More
Salma_jhm
Went for my anniversary and it was a nice stay, the room was very cozy. All requests such as extra towels, housekeeping and help opening our safe were answered almost immediately. I would say overall a pleasant experience!
Tripadvisor rating for this property
Caesars Palace
Very clean spacious rooms. The marble bath and large tub with separate shower is a plus. The rooms are well put together and maintained. We liked the virtual concierge via texts. We got lost many...More
FarAway695319
Very clean spacious rooms. The marble bath and large tub with separate shower is a plus. The rooms are well put together and maintained. We liked the virtual concierge via texts. We got lost many times but it was fun to figure out the property.