Experience Las Vegas with Caesars Entertainment

Wow. Y'all, Vegas is not the place to go during Covid, and Cesar's especially not the hotel. I will start with the only pro's - 1) Nobu Tower privacy is about as good as it gets for that place 2) the POOLS but only if you drop a grand on a day bed or cabana. The hotel is not fully functioning due to covid but they do not tell you that. The food options are TERRIBLE and expensive. I spent $600+ on dinner at Nobu and honestly, I could have gone to a local sushi spot for a quarter of the price and had better. The overall cleanliness is an issue and access to food and water!! OMG! WHy!!!! Vegas is not safe for Covid traveling, really hope my test results come back negative. The stay was going to be my first get-a-way in 8 months.....I am disappointed.

We booked a weekend trip for our Anniversary and my Birthday the weekend of September 18th. The normal drop off area was closed with police, no direction was given where to park - just a security guard that looked at us like we were challenged. It took 30 minutes to figure out where to park and then a good 15 minute walk to find the check in area. Then we were told to do the self check in but the system wouldn’t accept our check in so we stood in line anyway. We stayed in a suite in the Augustus tower and we were told that was the reason why - shouldn’t you tell us that before we stand in line for an hour? Our room was the highlight of our stay but also a major problem. We understand that recreational Marijuana is legal and that shouldn’t be a reflection on Cesars but the smell was so strong we needed to close half of our suite off to control the smell - we are not complainers but it was terrible. Then we went to the pool and were told that we needed to text a number, we did that and when i asked how long the wait would be the attendant said “probably tomorrow”. That was the disappointment of the weekend. After an hour of asking for the pool manager, etc a day bed became available and we paid for it and then we were told “sorry, it has been double booked”. The pool staff did get us an upgrade to a Cabana, which was much appreciated but we lost an hour working through that opportunity. The larger pool was as cold as Lake Michigan, like ice wouldn’t melt. The bar pool felt heated. Anyway, this was a multi thousand dollar weekend filled with frustration. I understand we are living in a COVID world but all we needed was a little communication to be able to manage our time and expectations better. Our last frustration was the inability for my wife to stay at the BlackJack table because of social distancing - again we understand COVID but nothing was said until I had $300 in chips on the table.

I was(am) staying at Caesar's Palace, and I am very pleased with the Hotel, the staff, and the location. I extended my stay only hours before checkout, where Tangela at the reception desk was VERY NICE, HELPFUL, AND COURTEOUS and helped me exted my stay and keep the same room. She made my Vegas experience that more memorable.

I’ve always enjoyed staying with Caesars as the amenities are in a class of their own. The convenience to be centrally located to so many restaurants, the strip, and stores is the main attraction. Although I had one small issue with check-in, Jay, the front desk team member, was incredibly professional, kind, and understood my issue quickly. Due to his service, I’d love to stay at Caesars again.

We had a blast at Caesar. The concierge was the best we had a few little hiccups with some of our amenities that they corrected right away. I also had a few questions during our stay, the were addressed. They were so responsive. The gentleman who helped us at the front Desk was also wonderful very patient went over every room with us and addressed the questions that we had. That means a lot when you are spending your hard earned money