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Caesars Palace Reviews
Average Tripadvisor rating for Caesars Palace
Average Rating Based on 25929 reviews
Caesars Palace
Overall Satisfied
Caesars Palace
Need more roulette machines. There is only one designated area for roulette machines and people are always waiting for a space to be available. It’s a popular game. Need to add more machines so more...More
- michaellugo
Need more roulette machines. There is only one designated area for roulette machines and people are always waiting for a space to be available. It’s a popular game. Need to add more machines so more people can play and not wait hours.
Very disgusted
Caesars Palace
Slot supervisor was very rude and disrespectful! He locked a machine for a guest to go eat for 3 hours and refused to unlock the 2 machines next to that one because of soacial distancing, when I told...More
- Diana M
Slot supervisor was very rude and disrespectful! He locked a machine for a guest to go eat for 3 hours and refused to unlock the 2 machines next to that one because of soacial distancing, when I told him that the 2 machines next to them were both open and the 2 machines on the opposite side next to them were both open and the 3 next to that all open and there was no soacial distancing he became very rude and disrespectful. It was such disgusting behavior that I went to my room at 8:30pm (which I have NEVER done while in Vegas) and I didnt want to go back down for the next 2 days. I did however go gamble at another casino, Cesar's rewards should be appalled at his behavior and it's sad that I have spent so much money with them and I'm a Diamond plus member, I will be getting a membership somewhere else where im treated with respect and give them my money!!! I cant even describe just how rude he was, it was horrific and even the slot attendant was shocked, her eyes were huge and her mouth wide open, even with her mask on I could see how her mouth just exasperated!!!!
Team Member Hugo displayed excellent & efficient customer service in the 7 star/Diamond registration lounge.
Caesars Palace
Team Member Hugo displayed excellent & efficient customer service in the 7 star/Diamond registration lounge. I definitely will make future recommendations to my family & friends to stay at the...More
- nikhail2020
Team Member Hugo displayed excellent & efficient customer service in the 7 star/Diamond registration lounge. I definitely will make future recommendations to my family & friends to stay at the ceasars palace las vegas!
Classy hotel means classy service
Caesars Palace
I visited the Players Club desk to get another players card. Christine helped me. First, she explained my level and how to go higher. She explained about specials on Mon and Tue for locals. She...More
- 386stuartc
I visited the Players Club desk to get another players card. Christine helped me. First, she explained my level and how to go higher. She explained about specials on Mon and Tue for locals. She made sure that I have a Caesars credit card. What a nice young lady. Made me feel like a big shot with such great service. Great job Christine! Thank you
Deceptive Amenities
Caesars Palace
The absolute worst. I can't believe I signed up for their rewards program. May the billionaire owners check their management. We booked Caesars after a great trip to Zion and Bryce just for the...More
- Honeyandgabe
The absolute worst. I can't believe I signed up for their rewards program. May the billionaire owners check their management. We booked Caesars after a great trip to Zion and Bryce just for the gambling and the pools for our kids. We checked in at at 5, pools close at at 6. Check out at 11, pools open at 10. And they dont tell you on their website, or in person that you need to make a reservation for the pool during the short hours. But you can pay $350 for a cabana. We never got to use the pools.Walked a 1/2 mile to check into a long, slow line. No snacks in the fridge but if you use it for personal snacks, it's $75. A Dog costs $85 a night but the poddy spot (another 1/2 mile) is less than the size of a mini closet. Can't afford a dog run at $85/ night per guest? Dog owners gamble too. Never again for convention or personal use. I will share that with everyone in my business and friendship circle.
Caesars Palace
Tripadvisor rating for this property
Overall Satisfied
Need more roulette machines. There is only one designated area for roulette machines and people are always waiting for a space to be available. It’s a popular game. Need to add more machines so more...More
michaellugo
Need more roulette machines. There is only one designated area for roulette machines and people are always waiting for a space to be available. It’s a popular game. Need to add more machines so more people can play and not wait hours.
Tripadvisor rating for this property
Very disgusted
Slot supervisor was very rude and disrespectful! He locked a machine for a guest to go eat for 3 hours and refused to unlock the 2 machines next to that one because of soacial distancing, when I told...More
Diana M
Slot supervisor was very rude and disrespectful! He locked a machine for a guest to go eat for 3 hours and refused to unlock the 2 machines next to that one because of soacial distancing, when I told him that the 2 machines next to them were both open and the 2 machines on the opposite side next to them were both open and the 3 next to that all open and there was no soacial distancing he became very rude and disrespectful. It was such disgusting behavior that I went to my room at 8:30pm (which I have NEVER done while in Vegas) and I didnt want to go back down for the next 2 days. I did however go gamble at another casino, Cesar's rewards should be appalled at his behavior and it's sad that I have spent so much money with them and I'm a Diamond plus member, I will be getting a membership somewhere else where im treated with respect and give them my money!!! I cant even describe just how rude he was, it was horrific and even the slot attendant was shocked, her eyes were huge and her mouth wide open, even with her mask on I could see how her mouth just exasperated!!!!
Tripadvisor rating for this property
Team Member Hugo displayed excellent & efficient customer service in the 7 star/Diamond registration lounge.
Team Member Hugo displayed excellent & efficient customer service in the 7 star/Diamond registration lounge. I definitely will make future recommendations to my family & friends to stay at the...More
nikhail2020
Team Member Hugo displayed excellent & efficient customer service in the 7 star/Diamond registration lounge. I definitely will make future recommendations to my family & friends to stay at the ceasars palace las vegas!
Tripadvisor rating for this property
Classy hotel means classy service
I visited the Players Club desk to get another players card. Christine helped me. First, she explained my level and how to go higher. She explained about specials on Mon and Tue for locals. She...More
386stuartc
I visited the Players Club desk to get another players card. Christine helped me. First, she explained my level and how to go higher. She explained about specials on Mon and Tue for locals. She made sure that I have a Caesars credit card. What a nice young lady. Made me feel like a big shot with such great service. Great job Christine! Thank you
Tripadvisor rating for this property
Deceptive Amenities
The absolute worst. I can't believe I signed up for their rewards program. May the billionaire owners check their management. We booked Caesars after a great trip to Zion and Bryce just for the...More
Honeyandgabe
The absolute worst. I can't believe I signed up for their rewards program. May the billionaire owners check their management. We booked Caesars after a great trip to Zion and Bryce just for the gambling and the pools for our kids. We checked in at at 5, pools close at at 6. Check out at 11, pools open at 10. And they dont tell you on their website, or in person that you need to make a reservation for the pool during the short hours. But you can pay $350 for a cabana. We never got to use the pools.Walked a 1/2 mile to check into a long, slow line. No snacks in the fridge but if you use it for personal snacks, it's $75. A Dog costs $85 a night but the poddy spot (another 1/2 mile) is less than the size of a mini closet. Can't afford a dog run at $85/ night per guest? Dog owners gamble too. Never again for convention or personal use. I will share that with everyone in my business and friendship circle.