We and our charter operators continue to closely monitor guidance from various health authorities, including the Centers for Disease Control (CDC) and World Health Organization (WHO), as well as other governmental agencies that regulate air travel such as the Federal Aviation Administration (FAA) and Department of Transportation (DOT). As the public emergency caused by COVID-19 evolves, policies and procedures will be updated, as necessary.
Operational Adjustments Due To COVID-19 Public Emergency
As of June 24, 2020:
- Everyone is required to wear a mask at all times, except when eating or drinking, while indoors at all Caesars Entertainment properties. If you do not have a mask, one will be provided to you.
- As a precaution, all passengers will have their temperature checked prior to boarding the aircraft at their home departure city. Passengers with a temperature of 100.4 degrees or higher will not be permitted to fly and a full refund will be made within 7-10 business days.
- All passengers are required to wear a mask onboard the flight. All passengers are encouraged to bring their own mask. If you do not have a mask, one will be provided to you.
- Our air charter operators’ flight attendants are required to wear a mask during the flight.
- As occupancy for each flight permits, and wherever possible, access to certain seats will be restricted to provide greater spacing between passengers.
- All inflight services have been temporarily adjusted to limit customer and flight attendant interactions.
- Hand sanitizer will be made available to passengers as they board the aircraft.
- Air charter operators have implemented enhanced daily cleaning procedures for aircraft interiors with EPA-approved disinfectants.
- All chartered aircraft are equipped with HEPA (High-Efficiency Particulate Air) filters used in hospitals.
For all flights arriving through March 31, 2021 the cancellation policy has been adjusted to three (3) days from arrival.
Caesars Entertainment continues to monitor guidance from various governmental health organizations concerning COVID-19, and all flights are subject to change or cancellation with or without notice. Please refer to the Upcoming Flight Information for the current list of scheduled flights. Caesars Rewards Air recommends that all travelers frequently review the relevant state and local COVID-19 information resources for any self-quarantine requirements or other travel restrictions regarding the area in which you live, along your route and at your planned destination.
The latest information on our casinos and resorts is available at www.caesars.com/caesars-entertainment-updates.