NOBU HOTEL AT CAESARS PALACE LAS VEGAS

I got a room here with my best friend for my birthday and we had the most amazing experience! I love the Japanese style of the hotel and the room. The bed was seriously so comfortable and I could have lived in the shower aha! Josh checked us in and was so warm and accommodating! He even sent us a bottle of champagne and the most delicious chocolate covered strawberries! Thank you so much, Josh! Definitely going to stay here again when I come back to Vegas!(:

Loved the check in and professional service inside a large hotel . Quiet area , exclusive for a great price. We will stay here again in he future! Great fitness area with supple towels . The bath robes are awesome and can be purchased.

I'm a Vegas local and occasional go to the strip with my boyfriend for staycations. We decided on Nobu because of the great reviews. Upon check-in, Trevor was very accommodating and upgraded our room to the 81st floor with a strip view. Upon entering the room, there was a loud water circulating noise coming from the toilet. It was so loud that we could hear it with the bathroom door closed. Strike one. When we looked out the window, we saw that we had a straight view of Donny and Marie's faces on the Flamingo hotel. If you've ever seen the Flamingo, you would know that it is not a very tall building. Not only were we not on the 81st floor, I doubt we were even on the 21st floor. I've heard of hotels exaggerating the number of floors but to fabricate 60+ floors is just plain deceitful. If you looked out the windows of the hotel, you will see bamboo carefully placed to obscure how close you are from the actual ground. Strike 2. We went out for a show and dinner and did not come back to the hotel until 4am. We stepped into the shower and noticed that not only was there not hot water, the water did not properly drain. To pay $$$$ for a hotel and not even have hot water to shower was just plain unbelievable. Strike 3. At that time, we were too tired to complain as we were already settled in and did not want to deal with changing rooms or getting the shower fixed at 4am. The next morning before check-out, I messaged my concerns to the concierge and was informed that a manager would be in touch with me. I never received such call. Strike 4. The next day, I called the hotel and spoke to the manager about my concerns. I told him that the least he could do was refund the resort fee that I had paid for my troubles. He was not very empathetic and said that because I had made the reservation through a third party, I was not able to get a refund. This would have at least made a little more sense if I paid for the resort fee through the third party but Nobu themselves charged my card for the resort fee upon check-in! All they had to do was reverse the charge on their end. Strike 5. I am still in disbelief of this experience. This hotel is highly overrated and I would not recommend it to anyone. I would have received a better experience at Golden Nugget for a quarter of the price.

Had a beautiful stay at the hotel. Trevor who checked us in was so warm and welcoming and sent us a bottle of champagne. The room was beautiful and the bed was one of the comfiest I’ve ever slept in!!

Nobu was generally first class. Updated look and unusual entrance inside Caesars Palace. It took a little to get used to working the digital elevators. The reception and staff people pleasant and generally accommodating. Unfortunately had to wait hours before a room was open. A nuisance to have to go to different floors to get ice.