NOBU HOTEL AT CAESARS PALACE LAS VEGAS

Had a fantastic time checking in. We were able to check our bags in the morning, and when it was time to check into our room in the afternoon, Zoey was able to upgrade us to a better suite at no charge. Yarder was a great help with our bags, quickly retrieving them and bringing them up to our room. Very pleasant people, and a huge, lovely room. And of course the hotel is so close to all else that Caesars has to offer.

Zoey helped us get an amazing upgrade after being so genuinely friendly during the whole check in process. We received a call letting us know that our room was ready and we felt so taken care of. Yarder then brought our bags up after remembering us and being so kind. Thanks, Nobu!

I checked in from a 500 mile trip with no signal on national parks. Couldnt tell them my arribal time, but Zoey solved every detail in record time and with good efficiency, even helped as concierge.Great little hotel among the giants

We were in Nobu Tower and had a fabulous time - highly recommend - the service is fantastic, room service menu is from Nobu restaurant downstairs (delicious!) and the people working in that tower are so great. They remember you by name and are so friendly!

We gave this place second shot, we will not return!Not up to Nobu standard.Ceratin amenities arent provided as stated or varies from worker to worker.Pros:-Everyone is friendly and smiles.Always greeted well etc-Right in the center of all the action in the middle of Caesars. Literally, 30 second walk to the gaming area. You go from the bustling action , to quiet and peaceful.-Beds are extremely comfortable-Tvs are huge-Sleek modern feel- relaxingCONS:- Botqiue setting , not botqiue service, everytime we called with a question down to the desk we got Lots of mixed responses on everything. Calls were never returned.- Nobu social does exist but they do not serve "unique complimentary cocktail" as stated and managers were not present to chat with and voice concerns or ask questions, we sat here the whole time.Pabst, liqour and wine with oj or cranberry ,doesnt sound unique to me.- no one could explain what turn down service consists of at this property. I was told by the front desk housekeepers each do it differently.Then I was told no turn down. Then I was told depends on the room etc. -could not order room service at 245 am.Was upset because I already know they close from 3 am to 4 am for cleaning.But then I tried to order at 4am and was told they were closed to 530am for once a month deeper cleaning.I was told to order from caesars. if I wanted Caesars room service I would stayed in a Caesars room.- could not give a late check out after I stayed for 3 days, and voiced concerns.- Never bought my shower chair- concierge was unable to help me get tickets for absinthe and highroller so i had to go searching for them myself.granted this was easy but that's what I asked the concierge to do and just bill be but never happened. I was assured they could get these.- MOST ANNOYING PART I KEPT GETTING THESE TEXTS FROM THE FRONT DESK EVERY MORNING ASKING HOW THINGS WERE YET NOTHING WAS RESOLVED. QUESTIONS UNANSWERED.Recap: If you want Nobu Service, this is not the property for it. Try Los Cabos or Shoreditch. The workers were kind, beds nice, in the heart of all the action with a quick escape upstairs.Lacking on the execution with the amenities and the ability to answer guest questions and concerns. Well unless your staying in anything but the deluxe or luxury rooms, well that's atleast how the front desk person made it sound.So basically if your staying in the deluxe or luxury room dont expect a Nobu experience.Way better 5 star options in VegasYou will relax though, after all the frustration. Just let it go!Picture is of the social, free booze does not equal a free unique cocktail.Nobu is supposed to be about the experience.Vegas falls short :(