NOBU HOTEL AT CAESARS PALACE LAS VEGAS

I stay in this hotel because it is my favourite of any hotel I’ve stayed on the strip. I had a luxury room booked. When I checked in and it wasn’t ready, the girl at the front desk was trying to convince me to stay in a deluxe room. I told her why I did not want to stay in the deluxe room and she continued to push me to stay in the deluxe room. There was a line behind me it was making me feel uncomfortable. I just wanted the room I booked. Finally she gave me the form to sign and told me I’d have to wait a few hours. Fine.Second, the Ivy system had been unaccommodating and useless this trip. I will never use that service again. Every time I asked for something I was told I couldn’t get it. All I wanted was a room service menu delivered to my room and they said that they would not deliver it unless as I was in the room. I asked them to hang it on my door they said no. They wouldn’t slip it under the door or leave one at the concierge. What is the point of the concierge if they can’t even hold a menu for you to pick up? After much debate they said they would leave it under the door. When I came home several hours later they weren’t there. Next thing I know a man knocks on my door and he has a bunch of clothing hangers in his hand. There was a lot of confusion.I stay in the Nobu tower because I feel safe, the staff are usually all so friendly and because when you stay in this tower you get Nobu breakfast room service. The menu I wanted hangs on the door and staff pick it up the night before. This way you can literally wake up to room service. I tried the mobile app to order but it wouldn’t work.Anyways, I wasted a lot of time trying to communicate with the Ivy virtual concierge and she did not make my trip easier by any means. I like the staff at Nobu Hotel for the most part. The front desk girls were not as friendly as they usually are...I am used to being greeted or welcomed but they pretty much just ignored you as you walked in and out of the hotel. Not that big a deal. The bell men and room service delivery staff are all super nice and welcoming.I still love this hotel. I just spent a lot of it being frustrated over such small things.

We have been staying at Nobu for the last couple of years. Pricing can be comparable to regular Caesar rooms if you check things out before booking. From the private entrance, nice bed to a concierge who’s available via text, it sure makes things a lot more relaxing.

Got here around 1pm, check in is at 4 so our room wasn't ready, they would call us when they were ready. Went back at 4 to check if our rooms were ready, they weren't but they found us one that was. Went up, the room was not ready, everyone was very apologetic and got us a new room right away. The room was was nice but very dark just never really felt comfortable in it and didn't really like the bathroom layout (it took forever for the water to heat up). Pluses: comfy slippers and robes, beds were really comfy, very quiet, had a little view of the strip. Coffee and water available at the business lounge on the 72nd (2nd floor). Location is right in the middle of the casino so that is nice too. Elevators use key card to go up. As other have said check in is next to the Nobu Restaurant across from the Montecristo cigar bar, in the middle of the casino. A nice stay but I think I would stay in a Palace room or Augustus next time.

Top-notch exclusive hotel, love the privacy of the rooms, decor, incredible customer service and amenities. Best property I have stayed at of all. Being in sales and working in customer service you value the importance of your client, Caesars goes above and beyond to ensure you have an incredible experience. This is our first time at this property and this is the only property we will stay at from now on. Restaurants are top notch as well, I believe you get what you pay for and you definitely get that here. Perfect for couples or a family getaway they have accommodations for everyone.

Staying at the Nobu Hotel inside Caesars Place Hotel. Zoey did an excellant job checking us into hotel with an upgrade! Feeling lucky in Vegas already:) Beautiful location and awesome service. Would definitely recommend Nobu and would come back again!