NOBU HOTEL AT CAESARS PALACE LAS VEGAS

As a very frequent traveler, I only write reviews when an experience is truly outstanding or truly poor. Unfortunately for Nobu it is the latter.I booked here thinking as part of Caesar's that my experience would equal my stays at the mainstay property. I was even contacted weeks in advance as a "VIP Guest" to ensure my needs were met. I had one simple request and that was to be sure there was a coffee maker in my room. Confirmed!! And then I arrived. 3 1/2 hours later than planned, or 2AM EST.No coffee maker. Took a half hour of wrestling on the phone before they agreed to bring me an espresso maker. They were "generous" to give me 2 days worth of pods but if I wanted a 3rd day it would cost me $15.At check in, I asked for late check out. No problem. When I confirmed that late check out ( 2PM) on the day of departure. Problem. My request was declined because the property was full and I had to have a conversation with a manager ( really ?? ) who was polite and apologetic and then did me a favor of a noon checkout and access to the business center, which is nothing more than a table with internet access.I reported that my room needed cleaning ( dusting, literally crap stuck on the bathroom floor) and when I checked out nothing had been addressed. Curtains broken and couldn't close to block light so I had to use a hanger to pinch them closed. Clearly noticed by housekeeping and no action taken.Ordered room service once. Real simple. Two eggs over hard and turkey sausage. 40 minutes later I get 2 eggs over easy, though the sausages were delicious. Why not call room service for a replacement??? No time to wait another 45 minutes for breakfast is why. Cost was >$30.Also note that in the quoted rate is a $51 resort fee. No idea what that got me as a business traveler other than access to a gym that would only be rated as adequate aside from cardio equipment.So...to Nobu management- not all of your guests are in LV to party. Some of us come to work. Some of your guests are paying a lot more than $149. night and probably should be treated accordingly.And I am back in LV next week and I am not staying at Nobu.

Zoey made this trip for us. She represented a class of service I’ve never experienced before. The room was fantastic and clean. My wife and I were shocked by how fantastic our stay was here. We were given superior and excellent customer service from Zoey. We don’t spend money a lot but she, and this hotel, made it an amazing experience.

The room was fantastic and astonishing. This was made all the better from the service by Zoey who made our stay wonderful and something we will never forget. We cannot begin to explain how great the room was, the service and the location.

I’m not a huge fan of sushi, but went because my daughter wanted to. 1. The server was absolutely outstanding, in fact every staff working there are outstanding.2. The food is really good, incredible presentation and definitely delicious.3. The prices are high, even higher than I anticipated.All that being said, I have nothing negative to say. It’s definitely a unique meal, just a little pricier than I anticipated.

This hotel room was just ordinary except for the ugly decor. I believe they charged $399.00 per night. We switched to the Caesar's Palace which seems like one enormous hotel because they share casino area. Nobu Hotel is within Caesar's Palace. We were in Vegas to see the Mariah Carey opening Christmas concert. We purchased $700 pp 3rd row center seats, but could BARELY SEE anything! Her fan club took up the first two rows of seats in front of us, stood up and videoed the ENTIRE show!! DON'T BUY THE FIRST 4 ROW SEATS...it's a rip off!