NOBU HOTEL AT CAESARS PALACE LAS VEGAS

I was booked to stay at Caesars palace, upon arriving at the hotel valet was full and redirected me to a garage where I had to walk almost a mile to check in. After making another long line to check in the staff at Caesars palace told me that the hotel was fully booked and could not accommodate me despite me having reservations with them. At this time Caesars palace redirected my reservation to NoBu, a resort within the same building as Caesars palace. My room at nobu was a huge disappointment and the dissatisfaction couldn’t be described in the space they allow me to write. My room, pillows, sheets smelled like cigarettes, the rug by the bathroom next to the bed was wet which led me to believe there was a leak somewhere that was making the rug wet. Being on a work trip, I didn’t even have a desk to write on. I wanted to print out a single page and was told I had to go to a FedEx office where they would charge me to do so. This definitely was not five star nor anything close to luxury. Don’t recommend staying here at all.

Tucked inside Caesars palace I’m glad I booked here. The staff was very friendly and professional the room was very well appointed nice leather couch excellent mattress and bedding lots of USB ports and large TV

the operators are curt and borderline rude. The hotel does not make it easy to get food from off-site deliveries. They make it difficult to upgrade when other properties are pleased to woo back customers. Still charging $8 for a small bottle of water, when the casino is giving it away if you are at a slot machine. The hotel is so too faced, this one review does not due it proper justice.

Some staff was not friendly at all it took us over 2 hours to check in we asked for Sandals one night and they didn’t deliver until the next day always had to call for assistance when leaving parking garage

I thought the hotel was decent. I had an issue with the fact that the Caesar's valet/bell staff was not allowed to help with bags for the Nobu hotel. That is ridiculous. Also, when I requested a wine bucket I was told that I had to use the ice bucket in the room. The room had only two bath towels and I had requested that more be delivered. When I got back at the end of the evening, no towels had been sent up. The room was adequate. I found it strange that in order to close the blackout curtains, I had to climb onto a couch to reach the drapes. Overall, the experience for our one night stay was fine, but certainly nothing special. Service could have been better. The inability to have bell service because I was staying at Nobu instead of Caesar's is absurd.