NOBU HOTEL AT CAESARS PALACE LAS VEGAS

I booked a standard room at The Nobu Hotel, and upgraded upon check in for an additional fee. Room was beautiful and it was well worth the extra cost. However, part of the room was not clean by standard. Jeff, the assistant manager of this property took care of me. Made my 30th birthday one to always remember. Folks, this is how you get a customer for life. Nobu will take care of you at day 1, so you come back for trip 2.. 3.. and so on. Excellent customer service is shy from what I experienced on this property. Will most definitely, be back.Thank you, Jeff.- Douglas

My friends and I had the most amazing time!I thank my parents for raising me with nothing but elegance and giving me best wedding shower! This place is over the Top! They were very accommodating, food was delicious this place is spectacular!

The Nobu Hotel was a joy to stay at. I enjoyed the design and layout of that tower. The lamps in the room were a little messed up but that’s the only thing I could say that was maybe “bad”. There unfortunately were no shows going on with COVID but the hostess was still very helpful. Would definitely come back.

Outside buildings and facade walls outside the room block the signal. Call via wifi will not work with their internet, I checked out. No room service late. Room not to the standard of the photos. Bed very low.

I was excited to stay at the Nobu after seeing their resort in Cabo! That location is very nice and top notch! The Las Vegas location however is the complete opposite! I wouldn’t recommend it to anyone. It’s as if they took an old Holiday Inn style hotel and threw a new bed and some paint in it and called it the Nobu. It wasn’t built it was previously something else and my 4 day stay it was less than desirable. They lied to me about receiving a$100 room credit for both me and my wife. Totaling $200. I never got! Here is a small list of other issues I had1) $9 for a can of soda is ridiculous you can buy 2 cases for that. Gouging!!2) shower didn't work my whole stay at first it leaked badly then engineering worked on it and it doesn't work at all now3) WiFi fails drastically and kicks you off repeatedly although you’re charged for it daily4) called guest services for extra pillows and they never came5) trash throughout casino and slot machines covered with cigarette ashes to point our fingertips and forearms were black and smelled of cigarettes. 6) the room was non- smoking but smelled of smoke badly!!!7) all around access to the Nobu is less than desirable 8) resort fees are ridiculous for gym, WiFi etc... again another pathetic example of gouging your customers who are already spending their money at the resort!Could go on but senseless really