My boyfriend and I went to stay for one night at the Paris hotel for my 30th birthday last week. We had dinner reservations at their Gordon Ramsey restaurant later that night. Around 7:30pm, the hotel lost power. It came on and went out again several times over an hour or so. We were in our room on the 17th floor, and we couldn't reach anyone at the resort to figure out what to do, so we eventually evacuated through the stairwell and got a room at the 76. I understand that this was an unexpected problem that was caused by "rats" and was perhaps outside the hotel's control. But I slept in an ashtray hotel room and had taco bell for dinner on my 30th birthday, and I think the least the hotel could do is give me a refund. If you plan to stay at the Paris, I hope you have a lovely time. But if something goes wrong, don't expect any customer service from the hotel.