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PLANET HOLLYWOOD LAS VEGAS RESORT & CASINO

Planet Hollywood Las Vegas Reviews
Average Tripadvisor rating for Planet Hollywood Resort & Casino
Average Rating Based on 26282 reviews
Planet Hollywood Resort & Casino
Viva Las Vegas & Planet Hollywood
Planet Hollywood Resort & Casino
Planet Hollywood is the place to stay! It was right in the middle of everything! Loved the Casino and Restaurants! All 10 Family members stayed there to celebrate my son-in-law’s 40th Birthday! We...More
- Sherpa28250457281
Planet Hollywood is the place to stay! It was right in the middle of everything! Loved the Casino and Restaurants! All 10 Family members stayed there to celebrate my son-in-law’s 40th Birthday! We ate Breakfast at three different restaurants on the property and all were excellent!
Dirty rooms, lack of good customer service
Planet Hollywood Resort & Casino
Spent 3 nights and 4 days here. Location of the property is good, easy access to casino, mall, and lots of dining options.We were given a half partial suite (as they explained it) on the “50th...More
- ResQ4o8
Spent 3 nights and 4 days here. Location of the property is good, easy access to casino, mall, and lots of dining options.We were given a half partial suite (as they explained it) on the “50th” floor. We walked into a dingy, partially cleaned room that smelled like smoke. Some of the towels were dirty and just folded back into place, used shampoo and lotion bottles placed on the tray never replaced. Called front desk to complain. We were told that the rooms are connected to bigger suites that are smoking optional so that’s why the room probably smells like smoke. They were entirely booked so the best they could do was to send someone up with additional towels and additional bottles for the shower. Waited about 40 minutes until I ran into Manuel in the hallway who seemed to be a housekeeping manager. He was never advised of our issues and personally came and swapped out our towels and sheets, dropping off extra shower supplies.When checking out, we were only given $30 off our bar bill. As a frequent Vegas traveler and being part of a couple of rewards networks, I was really shock to experience being lack of courtesy an professionalism of taking care of the customer. Will I stay here again? Probably not.
Fire alarm tests
Planet Hollywood Resort & Casino
Right now, from noon until 3pm (according to Security) there is a loud LOUD fire alarm test cycling repeatedly. No prior notification. I had planned to rest in my room before some afternoon...More
- Mobile820530
Right now, from noon until 3pm (according to Security) there is a loud LOUD fire alarm test cycling repeatedly. No prior notification. I had planned to rest in my room before some afternoon commitments, but had to leave due to the volume. The first blast scared me to death, then a speaker announced it was a test, then it kept doing it. I am NOT amused.
Planet Hollywood doesn’t disappoint
Planet Hollywood Resort & Casino
I’ve already reviewed Planet Hollywood but it deserves another. I’ve stayed at a lot of hotels on the strip so I have a lot to compare to. There is so much to be said for the hotel having your room...More
- AJfromLA
I’ve already reviewed Planet Hollywood but it deserves another. I’ve stayed at a lot of hotels on the strip so I have a lot to compare to. There is so much to be said for the hotel having your room ready for you at 9:30am when you arrive (and NOT charging you for early check-in). Planet Hollywood not only had our pool/strip facing room ready and available, it took all of 7 minutes to check in. A flash of my credit card, a few signatures and I was on my way up to my room. The room was clean and big. Their new text concierge is amazing. A simple text and extra towels and shampoo were at my door in minutes. The staff are friendly and helpful. The Spice Market Buffet is just ok. The dessert bar is the best part. It’s not expensive so you get what you pay for. It’s clean but the food isn’t top notch. Breakfast burritos with no egg in it and dry Mediterranean chicken. It’s not horrible and I’d go back for brunch. Thank you Planet Hollywood for getting it right! I will be back very soon. On a side note- if you could update your casino with more of the newer games, I’d be in eutopia.
Very Professional
Planet Hollywood Resort & Casino
From the automated check in kiosks with assistant nearby to the automated checkout my stay was a true pleasure. Room was spacious and clean with a great view of the Eiffel Tower and Bellagio...More
- Q8525PQstevem
From the automated check in kiosks with assistant nearby to the automated checkout my stay was a true pleasure. Room was spacious and clean with a great view of the Eiffel Tower and Bellagio fountains. Yesterday I found a shady spot near the pool to do some work and watch people try the wave machine. Had delicious dinner meal sandwich and salad at the Earl of Sandwich which was very well run with friendly staff. I appreciated the free parking which I suppose is offset by the resort fee that all these casinos on the strip now charge. The shopping mall is nice to walk through with a lot of activity and lively stores.
Planet Hollywood Resort & Casino
Tripadvisor rating for this property
Viva Las Vegas & Planet Hollywood
Planet Hollywood is the place to stay! It was right in the middle of everything! Loved the Casino and Restaurants! All 10 Family members stayed there to celebrate my son-in-law’s 40th Birthday! We...More
Sherpa28250457281
Planet Hollywood is the place to stay! It was right in the middle of everything! Loved the Casino and Restaurants! All 10 Family members stayed there to celebrate my son-in-law’s 40th Birthday! We ate Breakfast at three different restaurants on the property and all were excellent!
Tripadvisor rating for this property
Dirty rooms, lack of good customer service
Spent 3 nights and 4 days here. Location of the property is good, easy access to casino, mall, and lots of dining options.We were given a half partial suite (as they explained it) on the “50th...More
ResQ4o8
Spent 3 nights and 4 days here. Location of the property is good, easy access to casino, mall, and lots of dining options.We were given a half partial suite (as they explained it) on the “50th” floor. We walked into a dingy, partially cleaned room that smelled like smoke. Some of the towels were dirty and just folded back into place, used shampoo and lotion bottles placed on the tray never replaced. Called front desk to complain. We were told that the rooms are connected to bigger suites that are smoking optional so that’s why the room probably smells like smoke. They were entirely booked so the best they could do was to send someone up with additional towels and additional bottles for the shower. Waited about 40 minutes until I ran into Manuel in the hallway who seemed to be a housekeeping manager. He was never advised of our issues and personally came and swapped out our towels and sheets, dropping off extra shower supplies.When checking out, we were only given $30 off our bar bill. As a frequent Vegas traveler and being part of a couple of rewards networks, I was really shock to experience being lack of courtesy an professionalism of taking care of the customer. Will I stay here again? Probably not.
Tripadvisor rating for this property
Fire alarm tests
Right now, from noon until 3pm (according to Security) there is a loud LOUD fire alarm test cycling repeatedly. No prior notification. I had planned to rest in my room before some afternoon...More
Mobile820530
Right now, from noon until 3pm (according to Security) there is a loud LOUD fire alarm test cycling repeatedly. No prior notification. I had planned to rest in my room before some afternoon commitments, but had to leave due to the volume. The first blast scared me to death, then a speaker announced it was a test, then it kept doing it. I am NOT amused.
Tripadvisor rating for this property
Planet Hollywood doesn’t disappoint
I’ve already reviewed Planet Hollywood but it deserves another. I’ve stayed at a lot of hotels on the strip so I have a lot to compare to. There is so much to be said for the hotel having your room...More
AJfromLA
I’ve already reviewed Planet Hollywood but it deserves another. I’ve stayed at a lot of hotels on the strip so I have a lot to compare to. There is so much to be said for the hotel having your room ready for you at 9:30am when you arrive (and NOT charging you for early check-in). Planet Hollywood not only had our pool/strip facing room ready and available, it took all of 7 minutes to check in. A flash of my credit card, a few signatures and I was on my way up to my room. The room was clean and big. Their new text concierge is amazing. A simple text and extra towels and shampoo were at my door in minutes. The staff are friendly and helpful. The Spice Market Buffet is just ok. The dessert bar is the best part. It’s not expensive so you get what you pay for. It’s clean but the food isn’t top notch. Breakfast burritos with no egg in it and dry Mediterranean chicken. It’s not horrible and I’d go back for brunch. Thank you Planet Hollywood for getting it right! I will be back very soon. On a side note- if you could update your casino with more of the newer games, I’d be in eutopia.
Tripadvisor rating for this property
Very Professional
From the automated check in kiosks with assistant nearby to the automated checkout my stay was a true pleasure. Room was spacious and clean with a great view of the Eiffel Tower and Bellagio...More
Q8525PQstevem
From the automated check in kiosks with assistant nearby to the automated checkout my stay was a true pleasure. Room was spacious and clean with a great view of the Eiffel Tower and Bellagio fountains. Yesterday I found a shady spot near the pool to do some work and watch people try the wave machine. Had delicious dinner meal sandwich and salad at the Earl of Sandwich which was very well run with friendly staff. I appreciated the free parking which I suppose is offset by the resort fee that all these casinos on the strip now charge. The shopping mall is nice to walk through with a lot of activity and lively stores.