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PLANET HOLLYWOOD LAS VEGAS RESORT & CASINO

Planet Hollywood Las Vegas Reviews
Average Tripadvisor rating for Planet Hollywood Resort & Casino
Average Rating Based on 27480 reviews
Planet Hollywood Resort & Casino
Quick Tripper
Planet Hollywood Resort & Casino
Ivy, in their Guest Service Area texted me upon arrival and helpful was his middle name. Everything went smoothly including express checkout with a quick text to Ivy. Room was well appointed with a...More
- fincase
Ivy, in their Guest Service Area texted me upon arrival and helpful was his middle name. Everything went smoothly including express checkout with a quick text to Ivy. Room was well appointed with a large jacuzzi tub and fridge. Clean and comfortable.
Its Ok with a few problems
Planet Hollywood Resort & Casino
To start the room were very nice, the major problem is i paid for a fountain view room and was give a room with a Chris angel poster in front of it as you can see from the posted picture the view was...More
- RichLI
To start the room were very nice, the major problem is i paid for a fountain view room and was give a room with a Chris angel poster in front of it as you can see from the posted picture the view was very comprised from the poster. If any of th PH management reads this you really have some nerve charging xtra for a room with such a obstructed view . If you move way back it got better but then the amount of the fountains you could see was limited.The casino and property itself seems very dated it really needs a makeover and the pool was just ok. So my main question is what exactly is the resort fee for I usually stay at the Venetian or Encore I wanted a more central location this time big mistake. The express check in was a joke. The staff was great and avoid the buffet at all costs (I figured how bad could it be for breakfast.....I was wrong)
Overbooked, very little customer care
Planet Hollywood Resort & Casino
Got to hotel to check in and self check in showed no rooms available at 9pm. Had to then wait in line to see front desk. Have platinum status and they didn’t help us first, gold members getting...More
- KelleyW869
Got to hotel to check in and self check in showed no rooms available at 9pm. Had to then wait in line to see front desk. Have platinum status and they didn’t help us first, gold members getting helped ahead of us. Got stuck in room beside elevator and it was horrible. So loud all night. Very unpleasant stay.
Great place to stay!!
Planet Hollywood Resort & Casino
My first time at Planet Hollywood and I will be back! Great rooms, great pool, great customer service! The Heart Bar is the best bar in Vegas! Great drinks, excellent service, yummy drinks and a...More
- chandml
My first time at Planet Hollywood and I will be back! Great rooms, great pool, great customer service! The Heart Bar is the best bar in Vegas! Great drinks, excellent service, yummy drinks and a great dj playing great music!!
OMG Avoid avoid avoid avoid avoid!!!!!!
Planet Hollywood Resort & Casino
The bartender's seem to be running a skimming operation at Planet Hollywood because when I sat at the bar they forced me to pay a tip for free beer but at the slot machines I could drink like a pig...More
- Prince F
The bartender's seem to be running a skimming operation at Planet Hollywood because when I sat at the bar they forced me to pay a tip for free beer but at the slot machines I could drink like a pig for free. When I complained and asked for the manager the bartender called security, security came by and agreed with me then they called the manager but the manger did nothing. Are the managers at Caeser's hotels in on the skimming scam? Is the upper management of Caesar's in on it too? Avoid any and all places owned by Caesar's!!!!!
Planet Hollywood Resort & Casino
Tripadvisor rating for this property
Quick Tripper
Ivy, in their Guest Service Area texted me upon arrival and helpful was his middle name. Everything went smoothly including express checkout with a quick text to Ivy. Room was well appointed with a...More
fincase
Ivy, in their Guest Service Area texted me upon arrival and helpful was his middle name. Everything went smoothly including express checkout with a quick text to Ivy. Room was well appointed with a large jacuzzi tub and fridge. Clean and comfortable.
Tripadvisor rating for this property
Its Ok with a few problems
To start the room were very nice, the major problem is i paid for a fountain view room and was give a room with a Chris angel poster in front of it as you can see from the posted picture the view was...More
RichLI
To start the room were very nice, the major problem is i paid for a fountain view room and was give a room with a Chris angel poster in front of it as you can see from the posted picture the view was very comprised from the poster. If any of th PH management reads this you really have some nerve charging xtra for a room with such a obstructed view . If you move way back it got better but then the amount of the fountains you could see was limited.The casino and property itself seems very dated it really needs a makeover and the pool was just ok. So my main question is what exactly is the resort fee for I usually stay at the Venetian or Encore I wanted a more central location this time big mistake. The express check in was a joke. The staff was great and avoid the buffet at all costs (I figured how bad could it be for breakfast.....I was wrong)
Tripadvisor rating for this property
Overbooked, very little customer care
Got to hotel to check in and self check in showed no rooms available at 9pm. Had to then wait in line to see front desk. Have platinum status and they didn’t help us first, gold members getting...More
KelleyW869
Got to hotel to check in and self check in showed no rooms available at 9pm. Had to then wait in line to see front desk. Have platinum status and they didn’t help us first, gold members getting helped ahead of us. Got stuck in room beside elevator and it was horrible. So loud all night. Very unpleasant stay.
Tripadvisor rating for this property
Great place to stay!!
My first time at Planet Hollywood and I will be back! Great rooms, great pool, great customer service! The Heart Bar is the best bar in Vegas! Great drinks, excellent service, yummy drinks and a...More
chandml
My first time at Planet Hollywood and I will be back! Great rooms, great pool, great customer service! The Heart Bar is the best bar in Vegas! Great drinks, excellent service, yummy drinks and a great dj playing great music!!
Tripadvisor rating for this property
OMG Avoid avoid avoid avoid avoid!!!!!!
The bartender's seem to be running a skimming operation at Planet Hollywood because when I sat at the bar they forced me to pay a tip for free beer but at the slot machines I could drink like a pig...More
Prince F
The bartender's seem to be running a skimming operation at Planet Hollywood because when I sat at the bar they forced me to pay a tip for free beer but at the slot machines I could drink like a pig for free. When I complained and asked for the manager the bartender called security, security came by and agreed with me then they called the manager but the manger did nothing. Are the managers at Caeser's hotels in on the skimming scam? Is the upper management of Caesar's in on it too? Avoid any and all places owned by Caesar's!!!!!