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PLANET HOLLYWOOD LAS VEGAS RESORT & CASINO

Planet Hollywood Las Vegas Reviews
Average Tripadvisor rating for Planet Hollywood Resort & Casino
Average Rating Based on 27116 reviews
Planet Hollywood Resort & Casino
Planet Hollywood Las Vegas
Planet Hollywood Resort & Casino
We were stopping in to upgrade our players card and the young lady at the Total Rewards desk went above and beyond to explain the benefits of our new level of players club cards. The casino was busy...More
- Escape788149
We were stopping in to upgrade our players card and the young lady at the Total Rewards desk went above and beyond to explain the benefits of our new level of players club cards. The casino was busy but plenty of gaming available.
Planet Hollywood
Planet Hollywood Resort & Casino
Location in center of strip, easy to get to everywhere. Rooms where clean and modern. Will be coming back. Concierge was extremely helpful in getting us tickets to the shows that we wanted to see...More
- danielbN1340QJ
Location in center of strip, easy to get to everywhere. Rooms where clean and modern. Will be coming back. Concierge was extremely helpful in getting us tickets to the shows that we wanted to see. Pool was very nice.
Just Okay
Planet Hollywood Resort & Casino
Decent hotel, but employees are not helpful. And don't rent a cabana by the pool - waste of money! There is only one couch in the cabana and no lounge chairs nearby. Very disappointing. Would...More
- Kris L
Decent hotel, but employees are not helpful. And don't rent a cabana by the pool - waste of money! There is only one couch in the cabana and no lounge chairs nearby. Very disappointing. Would probably not stay here again. So many other options in Vegas!
A tale of contrasting customer service
Planet Hollywood Resort & Casino
This is a trip that was ultimately made by the excellent customer service. Unfortunately we were travelling during EDC so everything was lively, but we had no choice over the dates.When we...More
- Daisy_bellCumbria
This is a trip that was ultimately made by the excellent customer service. Unfortunately we were travelling during EDC so everything was lively, but we had no choice over the dates.When we arrived, we were told that an upgrade was avilabe for the following night if we were willing to move. We confirmed we were, but when we returned to the desk the next day the manager refused to honour the upgrade and told us we hadn't paid enough for our initial room to be considered for the upgrade. We had a strip view but it was above the 21+ pool so was noisy. The receptionist called us the next day, full of apologies and confirmed that her shift manager had arranged the upgrade (to a gorgeous fountain view resort room) and credited us part of the resort fee to compensate for the rudeness of the manager from the night before.This was a gorgeous room with view of Paris and the fountains, it was quiet and spacious and felt like a real treat. She went above and beyond to look after us, for which I'm very grateful.
Ultra resort👍
Planet Hollywood Resort & Casino
I recently stayed in in ultra resort room. my visit was cut short by unfortunate flight problems. only good thing about The trip was my room at planet Hollywood it is huge, extremely nice and had...More
- Freedom58409158545
I recently stayed in in ultra resort room. my visit was cut short by unfortunate flight problems. only good thing about The trip was my room at planet Hollywood it is huge, extremely nice and had great view. everything went smooth from Chek Inn to check out. wish I could've been there longer
Planet Hollywood Resort & Casino
Tripadvisor rating for this property
Planet Hollywood Las Vegas
We were stopping in to upgrade our players card and the young lady at the Total Rewards desk went above and beyond to explain the benefits of our new level of players club cards. The casino was busy...More
Escape788149
We were stopping in to upgrade our players card and the young lady at the Total Rewards desk went above and beyond to explain the benefits of our new level of players club cards. The casino was busy but plenty of gaming available.
Tripadvisor rating for this property
Planet Hollywood
Location in center of strip, easy to get to everywhere. Rooms where clean and modern. Will be coming back. Concierge was extremely helpful in getting us tickets to the shows that we wanted to see...More
danielbN1340QJ
Location in center of strip, easy to get to everywhere. Rooms where clean and modern. Will be coming back. Concierge was extremely helpful in getting us tickets to the shows that we wanted to see. Pool was very nice.
Tripadvisor rating for this property
Just Okay
Decent hotel, but employees are not helpful. And don't rent a cabana by the pool - waste of money! There is only one couch in the cabana and no lounge chairs nearby. Very disappointing. Would...More
Kris L
Decent hotel, but employees are not helpful. And don't rent a cabana by the pool - waste of money! There is only one couch in the cabana and no lounge chairs nearby. Very disappointing. Would probably not stay here again. So many other options in Vegas!
Tripadvisor rating for this property
A tale of contrasting customer service
This is a trip that was ultimately made by the excellent customer service. Unfortunately we were travelling during EDC so everything was lively, but we had no choice over the dates.When we...More
Daisy_bellCumbria
This is a trip that was ultimately made by the excellent customer service. Unfortunately we were travelling during EDC so everything was lively, but we had no choice over the dates.When we arrived, we were told that an upgrade was avilabe for the following night if we were willing to move. We confirmed we were, but when we returned to the desk the next day the manager refused to honour the upgrade and told us we hadn't paid enough for our initial room to be considered for the upgrade. We had a strip view but it was above the 21+ pool so was noisy. The receptionist called us the next day, full of apologies and confirmed that her shift manager had arranged the upgrade (to a gorgeous fountain view resort room) and credited us part of the resort fee to compensate for the rudeness of the manager from the night before.This was a gorgeous room with view of Paris and the fountains, it was quiet and spacious and felt like a real treat. She went above and beyond to look after us, for which I'm very grateful.
Tripadvisor rating for this property
Ultra resort👍
I recently stayed in in ultra resort room. my visit was cut short by unfortunate flight problems. only good thing about The trip was my room at planet Hollywood it is huge, extremely nice and had...More
Freedom58409158545
I recently stayed in in ultra resort room. my visit was cut short by unfortunate flight problems. only good thing about The trip was my room at planet Hollywood it is huge, extremely nice and had great view. everything went smooth from Chek Inn to check out. wish I could've been there longer