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PLANET HOLLYWOOD LAS VEGAS RESORT & CASINO

Planet Hollywood Las Vegas Reviews
Average Tripadvisor rating for Planet Hollywood Resort & Casino
Average Rating Based on 30637 reviews
Planet Hollywood Resort & Casino
Absolutely terrible
Planet Hollywood Resort & Casino
Arrived to check in and upon arrival staff informed me that the hotel would be closing for 2 of the days of my stay. Disgraceful that PH neglected to let me know of these changes, and even worse that...More
- kaylawro
Arrived to check in and upon arrival staff informed me that the hotel would be closing for 2 of the days of my stay. Disgraceful that PH neglected to let me know of these changes, and even worse that staff was zero help. Completely rude and would never ever recommend this hotel to anybody.
Great stay at planet hollywood 1747 s
Planet Hollywood Resort & Casino
Great view of the pool and of the strip on a Thursday night no noise from the cosmo casino. The room had a nice tub and a stand alone shower. The have a seating area near one side of the bed and...More
- 3rdCorps
Great view of the pool and of the strip on a Thursday night no noise from the cosmo casino. The room had a nice tub and a stand alone shower. The have a seating area near one side of the bed and another lay down couch. The gave a small refrigerator in cabinet under the t.v. I will booking this hotel again because of the affordability and they have access to the miracle mile mall.
Deceived into paying almost double
Planet Hollywood Resort & Casino
Our stay would have been wonderful if not for the deceit the front desk pulled on us. Upon check-in, they offered us an upgrade for a 50% off rate to a suite. We were told the price would be $300...More
- mk8ring
Our stay would have been wonderful if not for the deceit the front desk pulled on us. Upon check-in, they offered us an upgrade for a 50% off rate to a suite. We were told the price would be $300 instead of the usual $600. We were not informed, however, that it would be ON TOP of what we had originally planned to pay. We were ensured that this was the rate we would get, and come to find out at check-out that it was almost double what we had thought we would pay. DO NOT ACCEPT AN UPGRADE WITHOUT ASKING FOR AN EXACT PRICE QUOTE! We had tons of other fees thrown on top of everything else as well. When we spoke to the manager, he was entirely unhelpful. Terrible customer service. We will not be going back.
Bathroom was fairly small, but this place was amazing location wise.
Planet Hollywood Resort & Casino
Bathroom was fairly small, shower was cramped. but this place was amazing location wise. The customer service was amazing. Clean space and great food spots were available. I would love to come back...More
- Woodine C
Bathroom was fairly small, shower was cramped. but this place was amazing location wise. The customer service was amazing. Clean space and great food spots were available. I would love to come back but maybe with an upgraded room.
Loved it
Planet Hollywood Resort & Casino
My wife and our friends loved the hotel and the cleanliness of the room. We decided no to bring our baby last minute and they were more than happy to change our two queen room to a single king and...More
- Hclark5
My wife and our friends loved the hotel and the cleanliness of the room. We decided no to bring our baby last minute and they were more than happy to change our two queen room to a single king and allowed us to be on the same floor as our friends
Planet Hollywood Resort & Casino
Tripadvisor rating for this property
Absolutely terrible
Arrived to check in and upon arrival staff informed me that the hotel would be closing for 2 of the days of my stay. Disgraceful that PH neglected to let me know of these changes, and even worse that...More
kaylawro
Arrived to check in and upon arrival staff informed me that the hotel would be closing for 2 of the days of my stay. Disgraceful that PH neglected to let me know of these changes, and even worse that staff was zero help. Completely rude and would never ever recommend this hotel to anybody.
Tripadvisor rating for this property
Great stay at planet hollywood 1747 s
Great view of the pool and of the strip on a Thursday night no noise from the cosmo casino. The room had a nice tub and a stand alone shower. The have a seating area near one side of the bed and...More
3rdCorps
Great view of the pool and of the strip on a Thursday night no noise from the cosmo casino. The room had a nice tub and a stand alone shower. The have a seating area near one side of the bed and another lay down couch. The gave a small refrigerator in cabinet under the t.v. I will booking this hotel again because of the affordability and they have access to the miracle mile mall.
Tripadvisor rating for this property
Deceived into paying almost double
Our stay would have been wonderful if not for the deceit the front desk pulled on us. Upon check-in, they offered us an upgrade for a 50% off rate to a suite. We were told the price would be $300...More
mk8ring
Our stay would have been wonderful if not for the deceit the front desk pulled on us. Upon check-in, they offered us an upgrade for a 50% off rate to a suite. We were told the price would be $300 instead of the usual $600. We were not informed, however, that it would be ON TOP of what we had originally planned to pay. We were ensured that this was the rate we would get, and come to find out at check-out that it was almost double what we had thought we would pay. DO NOT ACCEPT AN UPGRADE WITHOUT ASKING FOR AN EXACT PRICE QUOTE! We had tons of other fees thrown on top of everything else as well. When we spoke to the manager, he was entirely unhelpful. Terrible customer service. We will not be going back.
Tripadvisor rating for this property
Bathroom was fairly small, but this place was amazing location wise.
Bathroom was fairly small, shower was cramped. but this place was amazing location wise. The customer service was amazing. Clean space and great food spots were available. I would love to come back...More
Woodine C
Bathroom was fairly small, shower was cramped. but this place was amazing location wise. The customer service was amazing. Clean space and great food spots were available. I would love to come back but maybe with an upgraded room.
Tripadvisor rating for this property
Loved it
My wife and our friends loved the hotel and the cleanliness of the room. We decided no to bring our baby last minute and they were more than happy to change our two queen room to a single king and...More
Hclark5
My wife and our friends loved the hotel and the cleanliness of the room. We decided no to bring our baby last minute and they were more than happy to change our two queen room to a single king and allowed us to be on the same floor as our friends