PLANET HOLLYWOOD LAS VEGAS RESORT & CASINO

Every employee we encountered from front desk to waitresses, and casino table workers treated us like they were mad they had to come to work. Every single one was a rude as they could be and didn’t want to help with anything. But the hotel was in a good location and it was clean. I’ll probably go back to one of the other hotels I’ve stayed at next time.

Went January 19,2020- Check in was easy with friendly staff. Great atmosphere. Early check in was pricey but you could leave your luggages with bell man and go walk around and come back to check in for 3pm. Rooms were cleaned and also the common areas, music wasn’t too loud and the room view was great and the cleanliness of the room was good. Definitely loved my room. Hotel is attached to a mall so that was definitely a plus for me. Only thing I didn’t like , was the fact that the buffet restaurant or Restaurant inside and around area were closed early (9pm). Would definitely recommend to stay here and I definitely felt safe and yes it’s located on the Strip.

Visited for Christmas weekend. Ceasars Diamond checkin was easy - comped a quiet high floor room with great view of Bellagio Fountains. Covid safety protocols enforced throughout hotel and casino. It is what it is - a Ceasars casino hotel in Vegas (my expectations were properly managed). Enjoyed craps tables dealers, video poker at the bars, all staff was nice. Kudos to housekeeping for managing a plumbing problem promptly. Enjoyed a nice meal at the Strip Steakhouse. I like PH as it provides quick and indoor access to Miracle Shops for ABC Store and other restaurants. My only negative comment - due to covid the casino was mostly empty - why is the music still played at headache inducing volume? - a covid problem actually as masked patrons have to yell at masked staff. Anyway I take Vegas for what it is - a place to game for entertainment, nothing else.

This was my first stay at Planet Hollywood and the stay was excellent!! My room was excellent. amazing view of the strip. Huge bathroom. Great location to the miracle shops and the strip..definitely will stay at Planet Hollywood again..

I stayed in Planet Hollywood for a few days (12-30-2020 to 1-3-2021). I booked my stay over the phone and I was asked if I wanted housekeeping services during my stay. I said "yes". I checked in through a machine and I answered again "yes". Our room had trash from previous person but I was not that bother about it. However, later that 1st night, we realized that our room was not done and that the trash can was full. I was like maybe we left to late. On the second day at night we realized that no one from housekeeping had come. I had to call housekeeping to be informed that they did not offer housekeeping to any guest during their stay during new years eve. I completely understand if on the 31st or on the 1st no one will be able to do housekeeping but what about the other days. I would have appreciated if they had informed me that there would be no housekeeping because I would not have eaten at my room as the trashcan does not hold much and I wouldn't have used as many towels or I wouldn't have used the toilet paper as I was only given one roll. I had to ask them to bring me some items because they were not kind enough to send me an email or call or place a note in the room with this information. So if you are going to stay at this hotel during holidays you may not have housekeeping during your entire stay if the holiday is close enough to your stay.