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PLANET HOLLYWOOD LAS VEGAS RESORT & CASINO

Planet Hollywood Las Vegas Reviews
Average Tripadvisor rating for Planet Hollywood Resort & Casino
Average Rating Based on 31014 reviews
Planet Hollywood Resort & Casino
Location… location…location
Planet Hollywood Resort & Casino
First of all the check in was made easy with the machines but the staff was more helpful. Room was clean and spacious with a great view of the strip. An assortment of games and machines were very...More
- Janrieses
First of all the check in was made easy with the machines but the staff was more helpful. Room was clean and spacious with a great view of the strip. An assortment of games and machines were very nice, less people on the floor made it pleasant to walk around. We’ll be back here again, soon hopefully.
NOT CLEAN & NO HOUSE KEEPING REGARDLESS MULTIPLE CALLS
Planet Hollywood Resort & Casino
Horrible hotel. I have stayed in Vegas numerous times.. We stayed for three nights at the Planet Hollywood and they DID NOT COME ONCE for house keeping, even though we called three times. Our room...More
- dnguyen91
Horrible hotel. I have stayed in Vegas numerous times.. We stayed for three nights at the Planet Hollywood and they DID NOT COME ONCE for house keeping, even though we called three times. Our room smelled like weed and the floors were so filthy even after showering our feet were covered in black right after stepping on the floor. The pool didnt have any towels to give to anyone. The elevators took a long time because the esclators broke. I have never stayed at a hotel that cannot promise standard house keeping - absolutely unacceptable. We stayed at the north tower #1858.
Nice.. but very short time
Planet Hollywood Resort & Casino
Checkin at kiosk was not very user friendly. Guest service had to help. Besides check in, everything was great. Great location!! I’ll recommend this hotel, very reasonable and accommodating. You will...More
- esarder79
Checkin at kiosk was not very user friendly. Guest service had to help. Besides check in, everything was great. Great location!! I’ll recommend this hotel, very reasonable and accommodating. You will not be disappointed. 😊
Sadly, I won’t be staying here again
Planet Hollywood Resort & Casino
My overall stay was extremely stressful and unfortunately I will not be staying at planet Hollywood again. Unfortunately they did not have extra blankets they were able to give really thin sheets...More
- Bluebird127182
My overall stay was extremely stressful and unfortunately I will not be staying at planet Hollywood again. Unfortunately they did not have extra blankets they were able to give really thin sheets. Our iron did not work, they didn’t have extra bath towels let give me so they gave me pool towels to use. I requested room service and all they would do is take out the trash. They did not make the beds pick up the used towels nothing. I could never reach the front desk through the room phone I had to call from my cell phone to get faster service one thing after another here and I am very sad about it. I had higher hopes. I would like to speak someone for SOME money back.
Not Good
Planet Hollywood Resort & Casino
My wife and I stayed at Planet Hollywood for 4 nights 7/28-8/1. Overall we were very disappointed in Planet Hollywood and frankly would have been disappointed if it was a Motel 6 for $30 a night not...More
- DenWbaseball
My wife and I stayed at Planet Hollywood for 4 nights 7/28-8/1. Overall we were very disappointed in Planet Hollywood and frankly would have been disappointed if it was a Motel 6 for $30 a night not $200+. We've been to Vegas around 12 times staying at various resorts from Luxor, Excalibur, Caesars, Harrah's, Paris, Bally's, ect and this was by far the worst experience we've had in all our trips.Pros- Check-in/out at the kiosk was quick and easy. - We loved Flight in the mall.- YOLO off the casino floor had great food and drinks- The AC in the room worked great - The Hollywood Cafe had a good breakfast. Cons- We only were given a sheet for our bed. We called multiple times to try to get a comforter or a real blanket and each time we were told "they don't have any available". I'm sorry but it is completely unacceptable to stay at a hotel that costs over $200 a night and be told we can only get a sheet for our bed!- Our shower and sink wouldn't drain. Just the amount of water used to brush our teeth would take 30min to drain and then the sink would smell real bad with the water just sitting in it. The shower would take even longer to drain and since we had a "roll in shower" room if we showered for more than a few minutes the water would have overflowed onto the bathroom floor so we could only take quick showers and even then we would be standing in a pool of water.- Every day our room would smell like weed. We'd come back to the room after dinner and we'd be hit with the smell. Our cloths and everything smelled like weed the entire trip. I don't smoke but also don't care if you do.... i just don't want to smell it in my room. The smell of weed is bad enough on the casino floor I don't need it in my room as well.- Our first night there someone got on our elevator around 11:30pm who was actively smoking a joint. Got right on our elevator with a lit joint and was smoking it as we went up to our rooms. Unreal!- Not once while gambling on the casino floor we were ever approached by a cocktail waitress.- Our room wasn't cleaned once during our 4 nights. (granted our last day we left the do not disturb sign out) So they were only given the chance to clean it 3 times.- On the weekend the casino was over crowded (for me). This is subjective I know.
Planet Hollywood Resort & Casino
Tripadvisor rating for this property
Location… location…location
First of all the check in was made easy with the machines but the staff was more helpful. Room was clean and spacious with a great view of the strip. An assortment of games and machines were very...More
Janrieses
First of all the check in was made easy with the machines but the staff was more helpful. Room was clean and spacious with a great view of the strip. An assortment of games and machines were very nice, less people on the floor made it pleasant to walk around. We’ll be back here again, soon hopefully.
Tripadvisor rating for this property
NOT CLEAN & NO HOUSE KEEPING REGARDLESS MULTIPLE CALLS
Horrible hotel. I have stayed in Vegas numerous times.. We stayed for three nights at the Planet Hollywood and they DID NOT COME ONCE for house keeping, even though we called three times. Our room...More
dnguyen91
Horrible hotel. I have stayed in Vegas numerous times.. We stayed for three nights at the Planet Hollywood and they DID NOT COME ONCE for house keeping, even though we called three times. Our room smelled like weed and the floors were so filthy even after showering our feet were covered in black right after stepping on the floor. The pool didnt have any towels to give to anyone. The elevators took a long time because the esclators broke. I have never stayed at a hotel that cannot promise standard house keeping - absolutely unacceptable. We stayed at the north tower #1858.
Tripadvisor rating for this property
Nice.. but very short time
Checkin at kiosk was not very user friendly. Guest service had to help. Besides check in, everything was great. Great location!! I’ll recommend this hotel, very reasonable and accommodating. You will...More
esarder79
Checkin at kiosk was not very user friendly. Guest service had to help. Besides check in, everything was great. Great location!! I’ll recommend this hotel, very reasonable and accommodating. You will not be disappointed. 😊
Tripadvisor rating for this property
Sadly, I won’t be staying here again
My overall stay was extremely stressful and unfortunately I will not be staying at planet Hollywood again. Unfortunately they did not have extra blankets they were able to give really thin sheets...More
Bluebird127182
My overall stay was extremely stressful and unfortunately I will not be staying at planet Hollywood again. Unfortunately they did not have extra blankets they were able to give really thin sheets. Our iron did not work, they didn’t have extra bath towels let give me so they gave me pool towels to use. I requested room service and all they would do is take out the trash. They did not make the beds pick up the used towels nothing. I could never reach the front desk through the room phone I had to call from my cell phone to get faster service one thing after another here and I am very sad about it. I had higher hopes. I would like to speak someone for SOME money back.
Tripadvisor rating for this property
Not Good
My wife and I stayed at Planet Hollywood for 4 nights 7/28-8/1. Overall we were very disappointed in Planet Hollywood and frankly would have been disappointed if it was a Motel 6 for $30 a night not...More
DenWbaseball
My wife and I stayed at Planet Hollywood for 4 nights 7/28-8/1. Overall we were very disappointed in Planet Hollywood and frankly would have been disappointed if it was a Motel 6 for $30 a night not $200+. We've been to Vegas around 12 times staying at various resorts from Luxor, Excalibur, Caesars, Harrah's, Paris, Bally's, ect and this was by far the worst experience we've had in all our trips.Pros- Check-in/out at the kiosk was quick and easy. - We loved Flight in the mall.- YOLO off the casino floor had great food and drinks- The AC in the room worked great - The Hollywood Cafe had a good breakfast. Cons- We only were given a sheet for our bed. We called multiple times to try to get a comforter or a real blanket and each time we were told "they don't have any available". I'm sorry but it is completely unacceptable to stay at a hotel that costs over $200 a night and be told we can only get a sheet for our bed!- Our shower and sink wouldn't drain. Just the amount of water used to brush our teeth would take 30min to drain and then the sink would smell real bad with the water just sitting in it. The shower would take even longer to drain and since we had a "roll in shower" room if we showered for more than a few minutes the water would have overflowed onto the bathroom floor so we could only take quick showers and even then we would be standing in a pool of water.- Every day our room would smell like weed. We'd come back to the room after dinner and we'd be hit with the smell. Our cloths and everything smelled like weed the entire trip. I don't smoke but also don't care if you do.... i just don't want to smell it in my room. The smell of weed is bad enough on the casino floor I don't need it in my room as well.- Our first night there someone got on our elevator around 11:30pm who was actively smoking a joint. Got right on our elevator with a lit joint and was smoking it as we went up to our rooms. Unreal!- Not once while gambling on the casino floor we were ever approached by a cocktail waitress.- Our room wasn't cleaned once during our 4 nights. (granted our last day we left the do not disturb sign out) So they were only given the chance to clean it 3 times.- On the weekend the casino was over crowded (for me). This is subjective I know.