PLANET HOLLYWOOD LAS VEGAS RESORT & CASINO

I reserved a “Ultra Hip Premium Room, 1 King Bed, Non Smoking, Fountain View”. When I arrived at the property they told me that my reservation only reserved a room, but did not guarantee the room I paid for. I ended up getting a handicap, double queen room.

So this was a trip for my daughter and I to just get away. For the most part, it was an ok stay. I booked the room on the Planet Hollywood site. After I did so, I read some of the reviews from their site and was concerned about the amount of complaints about the cleanliness. When we arrived, I was on the lookout - and for the most part, and there were concerns. There was a large shimmery sequin type thing on the floor - and there were a couple of them outside the door. There was something sticky on the night stand. The worst part was, my daughter decided to soak in the big soaker tub. She noticed that there was floaties from something that had been left in - or whatever - and she jumped out quickly. And then - this morning I noticed a large amount of red splatter on the back of the door that divided the toilet from the rest of the bathroom. I can only imagine it was vomit.The second day we were there, we had got back to our room after a long day of shopping and walking. Suddenly, someone started pounding on the door. As two women staying alone in a room, it was rather frightening. I found out later, he was staying in the room next to ours. The people staying in that room were loud and we could hear everything they were doing, laughing, yelling, etc. I did appreciate the quick response from security for the man pounding on the door. I don't know. When your room has so many issues about appearing clean, it makes you wonder about other aspects.

Aside from a long line at check in. The hotel was run very smoothly and they did a great job. Just wish the buffet was open.The staff were friendly and did a great job in making us feel welcome. Hats off to the valet manager who was more than accommodating when my wife left her wallet in the car and brought the car up so we could get it.

Meh. My fiancé and I were very excited for finally be able to stay at Planet Hollywood Resort this past weekend, 02/19-02/21. We have always spent lots of time in the casino and love the layout, music and general vibe. We figured this would extend into the hotel. I will say that out stay was comped by Caesars Rewards so we knew we wouldn't be given a top room. We were on the 8th floor of the South Tower and had a view of the air conditioning units. Not a big deal to us, it was a free stay. The room was pretty lackluster. I don't know why I expected more, but it was just so generic. Just white "modern" decor. Nothing all that special. That bathroom was a generous size and included a deep soaking tub which was nice. The shower felt small. We both slept well, but that might have been from exhaustion and all of the beverage we had consumed. You can hear every passerby in the hallway. We could hear EVERY word from the neighboring room. Overall it was just ok. I really wanted to like the Hotel more because of its location on the strip and its younger feeling, but didn't care for it much. Would I go out of my way to stay here again? Nope. Would I stay again if the room was comped? Sure. Not the best. Not the worst.

Everything was great, had a hiccup with our room door and water not heating up so well so our shower was a little chilly. I would def stay here again, I loved the convience of it being center of the strip and in the mall as well