RIO ALL-SUITE LAS VEGAS HOTEL & CASINO

I booked online; walked to the Front Desk and saw a long line and tried the kiosk for quicker check in. I entered all my information including license and credit card. The last step failed to produce room keys and instructed me to wait in line at the Front Desk. The line was very slow. When I got to the front desk I had to give all my information all over again for the third time, online, at the kiosk and now in person. The computer system does not seem to be integrated with your information that you have already entered multiple times.I explained that I was trying to book my Comp room online and it did not work, so they gave me a comp credit. However, this did not include the Resort fee which was more than the room rate. The desk clerk explained the Resort fee includes "Unlimited local calls". Really!! Everyone has a cell phone and you are charging me a Resort fee when I am being Comped! That is absurd!Meanwhile the other customers in line were getting irate and the staff seemed overwhelmed. The impression is that this is a very poorly managed organization.

Super Tight slots. old dirty carpet in main casino area. Not enough staff (Check-in & Food) for the large W.S.O.P. event (big 50). No shuttle to the strip. At least the room was nice. Back in the day the buffet was best in town, not anymore.

Stayed here for three nights as a member of our party was in the WSOP. This hotel is crying for some much needed TLC to bring it up to the standards I heard it once was. Rooms are spacious but definitely outdated. Our room had a couple stains on the walls, dirty doors and a little mold in the handle on the bathtub, tears in the bed headboards. Couldn’t figure out what the weird window on the wall in the shower was. The only plus side to the room was a very comfortable bed and clean sheets. The gaming floor is just dark. Ate at the Hash House and found it funny it closes at one in the afternoon. Would I recommend this hotel? Maybe. Would I stay here again, probably not.

Our room was clean, staff was all very nice. We asked for a deluxe mountain view. We ended up with a mountain and strip view. Room 756. It was nice to have a refrigerator ,but would really like to have a microwave and coffeemakerThe pool was very nice, 4 to choose from. I would definitely stay here again.

rio all -suite casno wide space probabty that make you navigate the probabty Great Entertaiment including gameing good service while you playing the hotel 0ffers wide variety of places to satisfy your thirst or hunger