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RIO ALL-SUITE LAS VEGAS HOTEL & CASINO

Rio Las Vegas Reviews
Average Tripadvisor rating for Rio All-Suite Hotel & Casino
Average Rating Based on 20840 reviews
Rio All-Suite Hotel & Casino
Service was not acceptable
Rio All-Suite Hotel & Casino
This hotel is inexpensive, the beds are comfortable, the rooms are old but clean. That is as positive as it gets. The housekeeping is the issue here. Room service trays were left outside of rooms for...More
- bearsinnapa
This hotel is inexpensive, the beds are comfortable, the rooms are old but clean. That is as positive as it gets. The housekeeping is the issue here. Room service trays were left outside of rooms for over 48 hrs with sticky syrup all over the floor. We informed the front of the house manager and the response was like we were asking them to change the world. The tray was finally removed the morning of our 3rd day, but the syrup was still all over the carpet when we left (4th day). Casino service was good and the food at Hash House a Go Go was very good. This review would have been completely different had the management not been dismissive and rude. good service comes from the top down.
Not a 4 star "resort".
Rio All-Suite Hotel & Casino
Arrived to learn from we booked was not available. Last day of stay our key was disabled and ed to get a new one. Later on that evening had to go back since the other key card was disabled, went to...More
- Jet41420435310
Arrived to learn from we booked was not available. Last day of stay our key was disabled and ed to get a new one. Later on that evening had to go back since the other key card was disabled, went to the front desk to get that one reactivated. After waiting 45 minutes in line, I got it re activated supposedly, only to find out it wasn't when I got back to my room.
Better experience than my previous experience
Rio All-Suite Hotel & Casino
Room was great. Had no problems with room or customer service this time. Definitely very happy with checking in and out. Although I did have a problem with comps, but the problem was solved fast and...More
- rfreddy21
Room was great. Had no problems with room or customer service this time. Definitely very happy with checking in and out. Although I did have a problem with comps, but the problem was solved fast and easily.
Vegas Vacation
Rio All-Suite Hotel & Casino
Perfect spot for all the activities we had planned. Comedy Cellar was a hilarious addition to our holiday. Hash a gogo had the best breakfast and the pho was amazing at Pho and portions were huge! We...More
- clintcroteau
Perfect spot for all the activities we had planned. Comedy Cellar was a hilarious addition to our holiday. Hash a gogo had the best breakfast and the pho was amazing at Pho and portions were huge! We also attended the all you can eat and drink Taco Tuesday and Guy Fierri's restaurant!
1st trip to Vegas.
Rio All-Suite Hotel & Casino
This was our 1st trip to Vegas and the Rio was a nice place to stay for our 1st time. It is off the strip but not too far away. The staff were very nice and helpful. The room was a little dated but...More
- STimson1
This was our 1st trip to Vegas and the Rio was a nice place to stay for our 1st time. It is off the strip but not too far away. The staff were very nice and helpful. The room was a little dated but very big and clean. We were on the 33rd floor so the view was good. The shows and gambling were great.
Rio All-Suite Hotel & Casino
Tripadvisor rating for this property
Service was not acceptable
This hotel is inexpensive, the beds are comfortable, the rooms are old but clean. That is as positive as it gets. The housekeeping is the issue here. Room service trays were left outside of rooms for...More
bearsinnapa
This hotel is inexpensive, the beds are comfortable, the rooms are old but clean. That is as positive as it gets. The housekeeping is the issue here. Room service trays were left outside of rooms for over 48 hrs with sticky syrup all over the floor. We informed the front of the house manager and the response was like we were asking them to change the world. The tray was finally removed the morning of our 3rd day, but the syrup was still all over the carpet when we left (4th day). Casino service was good and the food at Hash House a Go Go was very good. This review would have been completely different had the management not been dismissive and rude. good service comes from the top down.
Tripadvisor rating for this property
Not a 4 star "resort".
Arrived to learn from we booked was not available. Last day of stay our key was disabled and ed to get a new one. Later on that evening had to go back since the other key card was disabled, went to...More
Jet41420435310
Arrived to learn from we booked was not available. Last day of stay our key was disabled and ed to get a new one. Later on that evening had to go back since the other key card was disabled, went to the front desk to get that one reactivated. After waiting 45 minutes in line, I got it re activated supposedly, only to find out it wasn't when I got back to my room.
Tripadvisor rating for this property
Better experience than my previous experience
Room was great. Had no problems with room or customer service this time. Definitely very happy with checking in and out. Although I did have a problem with comps, but the problem was solved fast and...More
rfreddy21
Room was great. Had no problems with room or customer service this time. Definitely very happy with checking in and out. Although I did have a problem with comps, but the problem was solved fast and easily.
Tripadvisor rating for this property
Vegas Vacation
Perfect spot for all the activities we had planned. Comedy Cellar was a hilarious addition to our holiday. Hash a gogo had the best breakfast and the pho was amazing at Pho and portions were huge! We...More
clintcroteau
Perfect spot for all the activities we had planned. Comedy Cellar was a hilarious addition to our holiday. Hash a gogo had the best breakfast and the pho was amazing at Pho and portions were huge! We also attended the all you can eat and drink Taco Tuesday and Guy Fierri's restaurant!
Tripadvisor rating for this property
1st trip to Vegas.
This was our 1st trip to Vegas and the Rio was a nice place to stay for our 1st time. It is off the strip but not too far away. The staff were very nice and helpful. The room was a little dated but...More
STimson1
This was our 1st trip to Vegas and the Rio was a nice place to stay for our 1st time. It is off the strip but not too far away. The staff were very nice and helpful. The room was a little dated but very big and clean. We were on the 33rd floor so the view was good. The shows and gambling were great.