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RIO ALL-SUITE LAS VEGAS HOTEL & CASINO

Rio Las Vegas Reviews
Average Tripadvisor rating for Rio All-Suite Hotel & Casino
Average Rating Based on 22695 reviews
Rio All-Suite Hotel & Casino
Great place to stay
Rio All-Suite Hotel & Casino
Even though the property is off the Strip, requesting a "Strip View" room is the next best thing. The room was large and comfortable. The staff was helpful and courteous and Valet parking is the...More
- Lddogg
Even though the property is off the Strip, requesting a "Strip View" room is the next best thing. The room was large and comfortable. The staff was helpful and courteous and Valet parking is the best way to go.
Quick trip
Rio All-Suite Hotel & Casino
My sister and I stayed here while visiting my mom. They upgraded us to a larger room on the 19th floor. Was an amazing view. Just kind of confusing finding your way around the hotel. Staff was very...More
- clintb705
My sister and I stayed here while visiting my mom. They upgraded us to a larger room on the 19th floor. Was an amazing view. Just kind of confusing finding your way around the hotel. Staff was very friendly and it didn’t smell as much of smoke as some of the casinos on the strip.
Ceiling leak
Rio All-Suite Hotel & Casino
Everything was great until I came back to my room on Saturday evening and it was leaking water from the toilet above mine. I contacted the front desk and they sent up maintenance. I then had to be...More
- buster0535
Everything was great until I came back to my room on Saturday evening and it was leaking water from the toilet above mine. I contacted the front desk and they sent up maintenance. I then had to be moved but it took them about 3 hours (pretty much using up my entire Saturday evening in Vegas). When I checked out I was expecting a pretty big discount. I had to ask for a discount (they didn't offer anything) and after a discussion with the manager they most they offered was waving the resort fee for one day of $36. Not impressed. Also, the pools/hot tubs closed at 5pm?
Don't expect a lot, and you will be happy.
Rio All-Suite Hotel & Casino
First time at Rio, but longtime Caeser's customer, Not happy here, The tub was sub-par for size and cleanliness, basically a room that has gone about 8-12 years past a much needed renovation. no...More
- LFRnSD
First time at Rio, but longtime Caeser's customer, Not happy here, The tub was sub-par for size and cleanliness, basically a room that has gone about 8-12 years past a much needed renovation. no coffee pot in my room. #23023, they might of brought one had I asked, but when you advertise "ALL SUITES" that's what I was expecting. All of this I would of overlooked if it hadn't been for the $36. per night resort fee. On the plus side a host "Brad" left me a nice message on my room phone that because of my casino gambling (losses) to please make sure to stop by the front desk at checkout to see if I can get anything comp'd off my bill. The front desk attendant. "Daunte" (sorry about the spelling), acted like I was speaking a foreign language, and asked me twice to explain what I was asking. Kind of awkward considering I only stopped at the desk on "Brad's" suggestion. Eventually he consulted a supervisor who refunded $48 or so off of my $138. in charges on my room. They also emptied ALL of my Rewards points as well. So I feel like was taken advantage of after all. The whole experience has left a negative impression on the brand with me. Maybe it's because they sold the property, but as a Platinum member I was hoping for better. Planet Hollywood has much nicer rooms, albeit smaller, but with coffee makers, and the resort fee is worth the price.
Rio
Rio All-Suite Hotel & Casino
This place is amazing! I love the customer service and the quick service! Everyone is polite and I felt like I was at home! The food is great and I enjoyed my time there.I have great memories and I...More
- linazharkoff
This place is amazing! I love the customer service and the quick service! Everyone is polite and I felt like I was at home! The food is great and I enjoyed my time there.I have great memories and I would go to the Rio again!
Rio All-Suite Hotel & Casino
Tripadvisor rating for this property
Great place to stay
Even though the property is off the Strip, requesting a "Strip View" room is the next best thing. The room was large and comfortable. The staff was helpful and courteous and Valet parking is the...More
Lddogg
Even though the property is off the Strip, requesting a "Strip View" room is the next best thing. The room was large and comfortable. The staff was helpful and courteous and Valet parking is the best way to go.
Tripadvisor rating for this property
Quick trip
My sister and I stayed here while visiting my mom. They upgraded us to a larger room on the 19th floor. Was an amazing view. Just kind of confusing finding your way around the hotel. Staff was very...More
clintb705
My sister and I stayed here while visiting my mom. They upgraded us to a larger room on the 19th floor. Was an amazing view. Just kind of confusing finding your way around the hotel. Staff was very friendly and it didn’t smell as much of smoke as some of the casinos on the strip.
Tripadvisor rating for this property
Ceiling leak
Everything was great until I came back to my room on Saturday evening and it was leaking water from the toilet above mine. I contacted the front desk and they sent up maintenance. I then had to be...More
buster0535
Everything was great until I came back to my room on Saturday evening and it was leaking water from the toilet above mine. I contacted the front desk and they sent up maintenance. I then had to be moved but it took them about 3 hours (pretty much using up my entire Saturday evening in Vegas). When I checked out I was expecting a pretty big discount. I had to ask for a discount (they didn't offer anything) and after a discussion with the manager they most they offered was waving the resort fee for one day of $36. Not impressed. Also, the pools/hot tubs closed at 5pm?
Tripadvisor rating for this property
Don't expect a lot, and you will be happy.
First time at Rio, but longtime Caeser's customer, Not happy here, The tub was sub-par for size and cleanliness, basically a room that has gone about 8-12 years past a much needed renovation. no...More
LFRnSD
First time at Rio, but longtime Caeser's customer, Not happy here, The tub was sub-par for size and cleanliness, basically a room that has gone about 8-12 years past a much needed renovation. no coffee pot in my room. #23023, they might of brought one had I asked, but when you advertise "ALL SUITES" that's what I was expecting. All of this I would of overlooked if it hadn't been for the $36. per night resort fee. On the plus side a host "Brad" left me a nice message on my room phone that because of my casino gambling (losses) to please make sure to stop by the front desk at checkout to see if I can get anything comp'd off my bill. The front desk attendant. "Daunte" (sorry about the spelling), acted like I was speaking a foreign language, and asked me twice to explain what I was asking. Kind of awkward considering I only stopped at the desk on "Brad's" suggestion. Eventually he consulted a supervisor who refunded $48 or so off of my $138. in charges on my room. They also emptied ALL of my Rewards points as well. So I feel like was taken advantage of after all. The whole experience has left a negative impression on the brand with me. Maybe it's because they sold the property, but as a Platinum member I was hoping for better. Planet Hollywood has much nicer rooms, albeit smaller, but with coffee makers, and the resort fee is worth the price.
Tripadvisor rating for this property
Rio
This place is amazing! I love the customer service and the quick service! Everyone is polite and I felt like I was at home! The food is great and I enjoyed my time there.I have great memories and I...More
linazharkoff
This place is amazing! I love the customer service and the quick service! Everyone is polite and I felt like I was at home! The food is great and I enjoyed my time there.I have great memories and I would go to the Rio again!