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RIO ALL-SUITE LAS VEGAS HOTEL & CASINO

Rio Las Vegas Reviews
Average Tripadvisor rating for Rio All-Suite Las Vegas Hotel & Casino
Average Rating Based on 23903 reviews
Rio All-Suite Las Vegas Hotel & Casino
DO NOT STAY HERE!!! Horrible stay and experience with staff.
Rio All-Suite Las Vegas Hotel & Casino
I escalated my complaint to management and when I reviewed them on FaceBook they blocked me!!! SO unprofessional!!! Our room was so dirty, food left from previous guests in the mini fridge, stains on...More
- C4705DFemilys
I escalated my complaint to management and when I reviewed them on FaceBook they blocked me!!! SO unprofessional!!! Our room was so dirty, food left from previous guests in the mini fridge, stains on the carpet, and when we checked in at 10pm our room wasn't ready until 2am!!!! DO NOT STAY HERE!!! You will be disrespected on all levels from front desk, cleaning, to management!!! I am certain the room was never cleaned and the hotel has done nothing to prevent the spread of COVID due to this. Me and my family where put at risk and not a single staff member of manger cares. When made public they just delete you so you cannot warn others. I have never seen such low standards for professionalism.
Terrible low class
Rio All-Suite Las Vegas Hotel & Casino
Terrible just awful think again. Unsafe for families, little options for food, hour lines for elevators, check in takes hours, rooms are beat up and nasty. This place is simply low class. Didn't even...More
- Mikey97062
Terrible just awful think again. Unsafe for families, little options for food, hour lines for elevators, check in takes hours, rooms are beat up and nasty. This place is simply low class. Didn't even want to leave my room because the elevators would Take hours to deal With. Carrying luggage up broken escalators not one but multiple wlevators and multiple different times
Horrible experience
Rio All-Suite Las Vegas Hotel & Casino
This was by far is my worst experience at a hotel in Vegas. I've stayed at Circus Circus and had a better experience, and we all know that Circus Circus is the roach motel of Vegas at least one of...More
- TeeWinters2145
This was by far is my worst experience at a hotel in Vegas. I've stayed at Circus Circus and had a better experience, and we all know that Circus Circus is the roach motel of Vegas at least one of them. We paid 130 something dollars a night to stay here for Father's Day weekend and I am extremely dissatisfied with this Hotel. The elevators have been broken for the whole weekend so there's always an extensive line that takes about 20 minutes to get up and down because there is only one or two elevators running but there's 1 million people trying to get back-and-forth throughout the Hotel. When you need guest services from your room and you call downstairs no one ever picks up the phone. If they do you wait 45 minutes for that consideration. My curtain was hanging all weekend, my couch looks like it belongs in a homeless encampment, and the lamps in my room are about 60 years old. I hate this hotel, I wish I could get every dollar back that I've spent this weekend at this smelly hotel. Oh, by the way did I mention the dead body stench as you enter the Hotel from the parking structure! Horrible experience
Old, Tired
Rio All-Suite Las Vegas Hotel & Casino
Tired, Old, Outdated Hotel in URGENT need of an overhaul. Cockroaches in Lamp shades in corridor and gift shops, Pool only open from 10 AM to 6 PM - with over 21 open at 11 AM. Water freezing cold...More
- Sunshineshere
Tired, Old, Outdated Hotel in URGENT need of an overhaul. Cockroaches in Lamp shades in corridor and gift shops, Pool only open from 10 AM to 6 PM - with over 21 open at 11 AM. Water freezing cold - even the Nevada heat did not help. Furniture beat up and drawer missing. Maid service only once within 3 days - and only after we asked for it. Vacuum - never heard it run once - and the corridor looked correspondingly - dirty. Bell hop - we don't have. Concierge - we don't have. Half the restaurants still closed. Shows mostly closed. We picked this Hotel because of Penn & Teller (on my husbands bucket list). If I had known that it was just a easy to grab a taxi from a decent hotel, I would have stayed there. We had booked for 5 nights and moved out after 3. Don't go there. You are better off in Orlando.
Do not waste your money
Rio All-Suite Las Vegas Hotel & Casino
Stay 5 days and not once was my room cleaned! Told many people and nothing done. Half the elevators did not work and the line to get up and down was at least 30 minutes. They do not care about...More
- Pag0206
Stay 5 days and not once was my room cleaned! Told many people and nothing done. Half the elevators did not work and the line to get up and down was at least 30 minutes. They do not care about customers at all. I will never ever set foot in this property again.
Rio All-Suite Las Vegas Hotel & Casino
Tripadvisor rating for this property
DO NOT STAY HERE!!! Horrible stay and experience with staff.
I escalated my complaint to management and when I reviewed them on FaceBook they blocked me!!! SO unprofessional!!! Our room was so dirty, food left from previous guests in the mini fridge, stains on...More
C4705DFemilys
I escalated my complaint to management and when I reviewed them on FaceBook they blocked me!!! SO unprofessional!!! Our room was so dirty, food left from previous guests in the mini fridge, stains on the carpet, and when we checked in at 10pm our room wasn't ready until 2am!!!! DO NOT STAY HERE!!! You will be disrespected on all levels from front desk, cleaning, to management!!! I am certain the room was never cleaned and the hotel has done nothing to prevent the spread of COVID due to this. Me and my family where put at risk and not a single staff member of manger cares. When made public they just delete you so you cannot warn others. I have never seen such low standards for professionalism.
Tripadvisor rating for this property
Terrible low class
Terrible just awful think again. Unsafe for families, little options for food, hour lines for elevators, check in takes hours, rooms are beat up and nasty. This place is simply low class. Didn't even...More
Mikey97062
Terrible just awful think again. Unsafe for families, little options for food, hour lines for elevators, check in takes hours, rooms are beat up and nasty. This place is simply low class. Didn't even want to leave my room because the elevators would Take hours to deal With. Carrying luggage up broken escalators not one but multiple wlevators and multiple different times
Tripadvisor rating for this property
Horrible experience
This was by far is my worst experience at a hotel in Vegas. I've stayed at Circus Circus and had a better experience, and we all know that Circus Circus is the roach motel of Vegas at least one of...More
TeeWinters2145
This was by far is my worst experience at a hotel in Vegas. I've stayed at Circus Circus and had a better experience, and we all know that Circus Circus is the roach motel of Vegas at least one of them. We paid 130 something dollars a night to stay here for Father's Day weekend and I am extremely dissatisfied with this Hotel. The elevators have been broken for the whole weekend so there's always an extensive line that takes about 20 minutes to get up and down because there is only one or two elevators running but there's 1 million people trying to get back-and-forth throughout the Hotel. When you need guest services from your room and you call downstairs no one ever picks up the phone. If they do you wait 45 minutes for that consideration. My curtain was hanging all weekend, my couch looks like it belongs in a homeless encampment, and the lamps in my room are about 60 years old. I hate this hotel, I wish I could get every dollar back that I've spent this weekend at this smelly hotel. Oh, by the way did I mention the dead body stench as you enter the Hotel from the parking structure! Horrible experience
Tripadvisor rating for this property
Old, Tired
Tired, Old, Outdated Hotel in URGENT need of an overhaul. Cockroaches in Lamp shades in corridor and gift shops, Pool only open from 10 AM to 6 PM - with over 21 open at 11 AM. Water freezing cold...More
Sunshineshere
Tired, Old, Outdated Hotel in URGENT need of an overhaul. Cockroaches in Lamp shades in corridor and gift shops, Pool only open from 10 AM to 6 PM - with over 21 open at 11 AM. Water freezing cold - even the Nevada heat did not help. Furniture beat up and drawer missing. Maid service only once within 3 days - and only after we asked for it. Vacuum - never heard it run once - and the corridor looked correspondingly - dirty. Bell hop - we don't have. Concierge - we don't have. Half the restaurants still closed. Shows mostly closed. We picked this Hotel because of Penn & Teller (on my husbands bucket list). If I had known that it was just a easy to grab a taxi from a decent hotel, I would have stayed there. We had booked for 5 nights and moved out after 3. Don't go there. You are better off in Orlando.
Tripadvisor rating for this property
Do not waste your money
Stay 5 days and not once was my room cleaned! Told many people and nothing done. Half the elevators did not work and the line to get up and down was at least 30 minutes. They do not care about...More
Pag0206
Stay 5 days and not once was my room cleaned! Told many people and nothing done. Half the elevators did not work and the line to get up and down was at least 30 minutes. They do not care about customers at all. I will never ever set foot in this property again.