RIO ALL-SUITE LAS VEGAS HOTEL & CASINO

For starters , don’t pay for the early checkin because no matter what, you still wait 1hr and 45 mins to checkin !! I had to sneak in the kiosk line to check in early and when we finally got to the room we had 40 mins to be In the the pool before it closed ,, so I called to complain and thankfully got a lovely woman on the phone who gave us an extra night stay for $10,, only to still pay 39.99 in resort fees AGAIN!!! I have yet to mention that when we went back to our room the carpet was soaked near ac from a leak or whatever !!! We just went to bed and went to pool the next day which was the nicest part of the stay. We were in there for 4 hours !! Paid $10 a damn beer !!! But whatever the pool was nice ! We didn’t end up staying the night though, we went home and checked out early . Needless to say we won’t book at the Rio again!!

We have stayed here in the past but stopped because it was going downhill and moved over to the Palms. The Palms is temporarily closed pending its sale so we tried the Rio again since the price was right. Bad decision. The rooms are just awful. Dirty. Rundown. We wanted to switch rooms but trying to reach the front desk via the phone in our room was fruitless so we went downstairs. They tried to blow us off but we weren't leaving. Eventually a manager (Chadwick) came out. He was very friendly and accommodating and got us a new room. Unfortunately it was just as bad. In the first room the safe handle was a stick on plastic thing. In the second room there was no safe handle. We had one towel. The beds were terrible. The headboards were disgusting and sticky. The whole place is run down. Caesars hasn't stuck any money into maintenance in years. And now they've sold it and lease it back so you can bet no money will be put into it in the future.This cannot be chalked up to the pandemic as it was the same pre pandemic. There's no reason for this place to exist with so many other options. We stopped staying on the strip a long time ago but this is one place that's seen us for the last time. Save your money.

Pool area is nice and great if traveling with kids. The rooms are old, dirty, with stains on the roof,couches,walls, and carpets. The walls are paper thin and you can hear absolutely everything that’s happening around you. Long check in lines - understaffed everywhere. I also left with bed big bites on my legs from the couch I sat on and should not have.

Filthy, Run down hotel. I felt like I was staying at the Motel 6. It was awful. The bedding is old, the bed was broken, the rooms weren't cleaned during our 5 days stay, there was trash left out in the hallway of every room for 3 days.

I will never visit again. There were 2 employees with over 60 people in line to check in kiosks don't work took 2 hrs to check in. Rooms old and outdated. No microwave or coffee maker. Plumbing issues!!