RIO ALL-SUITE LAS VEGAS HOTEL & CASINO

Almost every year I stay here foe anywhere from a week to two weeks. Amid this COVID19 my trip got cut severly short this year. However, with the shutdowns being completely out of their control - RIO did a great job in making sure the guest were taken care of. Some workers probably weren't sure if they would have a job the next day but they smiled and did whatever they could for that day.

The room was underwhelming at best. The bathroom tile and grout had black mold everywhere. The entire time I was playing slots in the casino not a single person. Came by and asked if I would like a drink so I had to go to the bar and buy drinks.

I visited the rio all suites hotel and casino in las vegas early january 2020. That place was top of the line.. but what made it more even better was the staff.. i never met so many caring, wonderful, attentive and super friendly staff in my life.. these few ladies mostly stands out at the rio hotel.. my fav girls,, sharon lee(front desk) April, my hawaii girl(front desk) Ana butler(front desk) and last but not least..Je'sus fernandez(house keeping) these four first ladies & divas, lol!! Took great care of me and made sure i was well taken care of.. they went above and beyond to meet my needs and they were super professional.. i love these classy ladies and i miss them soooooooo much.. They are the superstars of the rio hotel and suite...sharon lee. April and Ana butler were my most favourite girl.. those 3 ladies took their time to help me with a few concerns i had.. and did it with honour.. very caring,super helpful and top of the line friendly... what beautiful souls they have..hawaii girl,lol!! April help me fix my phone and she and sharon told me alot of things about las vegas and where to go.. these ladies really know what customer service is all about.. Ana butler went out of her way to make sure that my credit card went through when it was giving her a problem... she has too much patience. Never gave up on me.. and that is goin above and beyond the call of duty... can't say enough about these 4 wonderful, beautiful, caring, super friendly and attentive ladies y'all have working there for y'all resort... i also looooooove Je'sus fernandez.. she is such a sweet loving, caring, helpful lady.. she made sure i had everything i needed for my room.and did it with a big huge smile.. These ladies deserve to be crowned employee of the month, year and decade for the outstanding job they did.. and ensuring that i was happy and comfortable in every which way.. they took excellent care of me while i was there for 2 weeks.. Please dnt trade these ladies for no one else... they are an asset to yr company and they can challenge and deal with any situation that comes their way when it comes to customer satisfaction.. The rooms there are super huge and always clean.. very nice set up in the rooms.. more than enough space to roam around.. i love my room.. had everything i needed in it.. y'all have the best caring staff ever and am most appreciative of them and the excellent job they did there.. those four ladies are blessed and they're keeping the rio hotel alive with their welcoming attitude, friendliness and most caring.. they are women of integrity and pride.. and deserves recognition for the great job they did.. Many other guests who was staying there felt the same way about them.. and everyone spoke highly about these ladies.. I enjoyed my vacation at the rio and i will tell hundreds of pple to go and visit yr resort... maybe the whole universe...lol!! Thats how great that place is... everything was perfect and i had the time of my life when i was there in january of this year.. those 4 first ladies made rio hotel what it is.. without them, the rio hotel wouldn't be the same.. they rock man... they are the best.. most outstanding performance they gave and always with a great big smile.. u can tell they love what they do.. they really made my trip and i will never forget them.. cause they are memorable..Rio hotel is now one of my favourite place to stay when am in vegas... I'll be back this year... hopefully the coronavirus vanish away... please give them ladies my love and tell them i'll be back soon.. i have already spread the news about y'all wonderful resort and of course y'all wonderful, caring. Helpful staff.. the 4 divas at the rio hotel...lol!! Love that place...This review comes from their fav guest, miss. Bahama Mama.. all the way from the bahamas... To the 4 superstars of the rio hotel in vegas... love y'all... Me and my crew will be back...The Rio hotel is now considered #1 in las vegas... i told everyone to visit this place and they won't regret it..

It is the most beautifull view and its very comfortable the is food is great! I wish I had one of them suites to own in the near future to bring family together for a good quality time and enjoy all the acomodations!

I loved the rooms, and the slots food was good I would recommend it to my family and friends and will be back soon with family!! I would like to try the pools with my children in the summer vacations. And have them try the Asia food because I liked it very much