RIO ALL-SUITE LAS VEGAS HOTEL & CASINO

Casino was nice but the room we stayed in was outdated. Furniture was old but room did its job. We rented a wheelchair and was told that it would be charged from time it was received til the next day at the same time, we used it for 10 hours and was charged for two days because Victor at billing said it was charged like a room, so if we went over 4;00 it was billed as a new day, which is not what we were told.

We love staying at the Rio and plan to stay again in the near future . The rooms are large, clean and the location is convenient to the Strip, Fremont Street, the Alligent Arena and local restaurants.

Great place but horrible drink service, there was not enough personnel offering drinks while playing. Finally, this lady server blond hair came around and refuse to bring us enough drinks for everyone playing the giant roulette by the game tables, there were 7 of us playing and she only came back with 4 beers, gave my wife a bad attitude. I would have reported her but never got her name. I went to the bar to ask for bottle water and they asked for $10.00. Very disappointing!!!

DONT STAY HERE , ITS A DUMP! Duck tape to hold the window in, mold, missing tiles in the floor, and more! They charge for everything they can like a resort fee but everything is shut down.. Very greedy!!

Don't waste your money!This place is under new ownership.and it shows.After a pleasant check experience, everything went downhill.Our room was horrble. Stained capet, worn and stained furniture and filthy windows. I called to request a new room and was told that we would need to go downstairs and wait in line again. After a 6 hour drive we were not prepared physically to do that so we stayed and decided that we just would not sit on the dirty furniture.Bedding: Only three small pillows on a king size bed.We called to request another pillow and were told that there were none available. Really????I. Bathroom had no washcloths and only one hand towel.Hotel charges an additional $35.00 a night "resort fee". We knew that going in, however the pool was.closed and shuttle services to the strip have been stopped. What a rip.off!!Restaurants: Decent food but very high priced. How about a bowl of bisque at the Voodoo Staekhouse....$19.95.....Or $15.00 for a paper plate of noodles at.the Pho cafe???? Shame on you Rio Suites!! Your Guests are being abused with extra charges and horrible accomodations........